kipu-health

JSON twin: https://www.healthaidb.com/software/kipu-health.json

Company Name

Kipu Health

Product URL

https://www.kipuhealth.com/products/behavioral-health-emr/

Company URL

https://www.kipuhealth.com/

Categories

Summary

Cloud-based EMR and practice management platform for behavioral health and addiction treatment centers, offering integrated EMR, CRM, RCM, lab interfaces, telehealth, and analytics.

Description

Kipu Health provides a unified, configurable platform designed for behavioral health and addiction treatment organizations to manage clinical documentation, scheduling, patient portals, medication-assisted treatment workflows, lab integrations, revenue cycle management, reporting/analytics, and care coordination with 24/7 support.

Api Available

yes

Certifications

Company Founding

2012

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0891

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and demo; no public pricing listed; sales/consultation required.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2012

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Kipu Health",
  "company_url": "https://www.kipuhealth.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2012",
  "product_url": "https://www.kipuhealth.com/products/behavioral-health-emr/",
  "categories": [
    "Electronic Health Record (EHR)",
    "Claims Management",
    "Revenue Cycle Management (RCM)",
    "Customer Relationship Management (CRM)",
    "Governance, Risk, and Compliance (GRC)",
    "Patient engagement"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.kipuhealth.com/",
    "https://www.kipuhealth.com/about-us/",
    "https://www.kipuhealth.com/products/behavioral-health-emr/",
    "https://elion.health/products/kipu-health",
    "https://www.g2.com/products/kipu-emr/reviews",
    "https://www.capterra.com/p/156391/Kipu-EMR/reviews/",
    "https://www.prnewswire.com/news-releases/kipu-announces-strategic-investment-tcv---appoints-paul-joiner-as-ceo-and-rick-pharr-as-coo-301311374.html",
    "https://www.kipuhealth.com/resources/kipu-enhancing-the-behavioral-health-space-with-a-hitrust-certified-emr-2/",
    "https://kipuhealth.zendesk.com/hc/en-us"
  ],
  "summary": "Cloud-based EMR and practice management platform for behavioral health and addiction treatment centers, offering integrated EMR, CRM, RCM, lab interfaces, telehealth, and analytics.",
  "description": "Kipu Health provides a unified, configurable platform designed for behavioral health and addiction treatment organizations to manage clinical documentation, scheduling, patient portals, medication-assisted treatment workflows, lab integrations, revenue cycle management, reporting/analytics, and care coordination with 24/7 support.",
  "target_users": [
    "clinicians",
    "therapists",
    "nurses",
    "clinical directors",
    "care coordinators",
    "administrators",
    "billing/RCM staff",
    "patients"
  ],
  "specialties": [
    "behavioral health",
    "addiction treatment",
    "substance use disorder",
    "mental health",
    "eating disorders",
    "addiction medicine",
    "medication-assisted treatment (MAT)"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and demo; no public pricing listed; sales/consultation required.",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Patient charting and documentation",
    "Patient dashboard",
    "Scheduling and calendar with waitlist",
    "Patient portal with secure messaging",
    "Eligibility and electronic verification of benefits",
    "Reporting and analytics / dashboards",
    "Clinical and toxicology lab integration",
    "Medication management and e-prescribing",
    "Team communication and notifications",
    "Integrated telehealth",
    "Occupancy and bed management",
    "Outcome assessment library and reporting",
    "Automated reminders and patient notifications",
    "Flagged actions and task tracking",
    "Forecasting and financial projections",
    "Requisition scheduler and electronic lab results"
  ],
  "optional_modules": [
    "Kipu Intelligence Program (KIP) - AI transcription and note generation",
    "Kipu RCM (Revenue Cycle Management)",
    "Kipu CRM (Customer Relationship Management)",
    "Governance, Risk, and Compliance (GRC)"
  ],
  "integrations": [
    "Laboratory providers (large lab network)",
    "Pharmacies / eRx",
    "Billing / RCM systems (including Kipu RCM)",
    "Telehealth providers (integrated telehealth)",
    "Insurance eligibility/verification services"
  ],
  "data_standards": [
    "HL7",
    "HL7 v2",
    "ICD-10",
    "SNOMED"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITRUST"
  ],
  "certifications": [
    "HITRUST Certified"
  ],
  "security_features": [
    "Encryption (in transit and at rest)",
    "Audit logs",
    "HIPAA-safe telehealth"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Secure messaging / consent-aware patient portal"
  ],
  "data_residency": "",
  "customers": [
    "Desert Recovery Centers",
    "Forge Health",
    "Pathways Recovery Centers",
    "Turning Point",
    "New Freedom",
    "Asheville Recovery Center",
    "The Haven at College",
    "ARC (Asheville Recovery Center)"
  ],
  "user_reviews": [
    "The system is great for large complex facilities, but their customer service isn't the best.",
    "I use Kipu — they have good 24 hours customer support to answer any questions or fix any issues.",
    "Creating patient charts is easy, and very user friendly even for those who are not familiar with electronic medical records.",
    "I overall think this is the best, they have the best reporting and the most thorough documenting capabilities.",
    "Trusted by many addiction treatment centers; good for tracking levels of care and billing workflows."
  ],
  "ratings": [
    "SelectHub — User satisfaction ~86% (aggregated)",
    "Capterra — Ease of Use 4.7/5 (reported)"
  ],
  "support_channels": [
    "phone",
    "email",
    "24x7",
    "ticketing",
    "live chat"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "customer success/onboarding"
  ],
  "release_year": "2012",
  "integration_partners": [
    "Avea (AveaOffice)",
    "Braided",
    "Forse",
    "HL7",
    "API/integration platform"
  ],
  "id": "P0891",
  "slug": "kipu-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/kipu-health.json"
  }
}