KeyCare

JSON twin: https://www.healthaidb.com/software/keycare.json

Company Name

KeyCare

Product URL

https://www.keycare.org/products

Company URL

https://www.keycare.org

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• telehealth
• primary Care
• behavioral Health
• neurology
• urgent Care
• Clinical
• Administrative
• Diagnostic
• Virtual Care
• Rheumatology

Summary

KeyCare offers Epic-integrated virtual care solutions, enhancing patient access and care quality for health systems.

Description

KeyCare provides a virtual care network tailored for Epic-based health systems, offering services in Primary Care, Behavioral Health, Neurology, Rheumatology, and Urgent Care. Their platform integrates seamlessly with Epic, enabling efficient patient data sharing and optimized care delivery.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2019

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type II
• HITRUST

Customers

• Mercury Healthcare
• The Dot Corp
• iMatrix
• Optum
• CareMe Health
• Revival Health
• DeHealth
• TNT Dental
• Pinnacle Blooms Network
• Calmerry

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Virtual care solutions tailored for Epic-integrated health systems
• Primary care services
• Behavioral health services
• Neurology services
• Rheumatology services
• Urgent care services
• Superior patient experience via Epic interoperability
• Optimized capacity through delegation of routine care
• Comprehensive care via robust data sharing

Id

SW1635

Integration Partners

• Mercury Healthcare
• The Dot Corp
• iMatrix
• Optum
• CareMe Health
• Revival Health
• DeHealth
• TNT Dental
• Pinnacle Blooms Network
• Calmerry

Integrations

• Epic

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Rheumatology services

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Data anonymization
• Data minimization

Product Code

SW1635

Product Name

KeyCare

Ratings

• 3.8 out of 5 by Mercury Healthcare
• 5.0 out of 5 by The Dot Corp
• 4.7 out of 5 by iMatrix
• 3.3 out of 5 by Optum Advisory Services
• 4.5 out of 5 by CareMe Health
• 5.0 out of 5 by Revival Health Automations
• 4.8 out of 5 by DeHealth
• 4.0 out of 5 by TNT Dental
• 5.0 out of 5 by Pinnacle Blooms Network
• 5.0 out of 5 by Calmerry

Regions Available

• United States

Related Urls

• https://elion.health/products/keycare

Release Year

2025

Security Features

• Encryption at rest (AES-256)
• Encryption in transit (TLS 1.3)
• Role-Based Access Control (RBAC)
• Multi-Factor Authentication (MFA)
• Audit logging
• Data retention (7 years)

Specialties

• Primary Care
• Behavioral Health
• Neurology
• Rheumatology
• Urgent Care

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Healthgrades is dedicated to empowering stronger and more meaningful connections between patients and their healthcare providers.
• Our trained and engaged team works towards our mission to improve the lives of our shared members and patients.
• iMatrix makes it easy for patients in your local area to find your practice online, generate more appointments for your top services, and get up to 10X return on your investment.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "KeyCare",
  "company_name": "KeyCare",
  "product_url": "https://www.keycare.org/products",
  "company_url": "https://www.keycare.org",
  "related_urls": [
    "https://elion.health/products/keycare"
  ],
  "product_code": "SW1635",
  "summary": "KeyCare offers Epic-integrated virtual care solutions, enhancing patient access and care quality for health systems.",
  "description": "KeyCare provides a virtual care network tailored for Epic-based health systems, offering services in Primary Care, Behavioral Health, Neurology, Rheumatology, and Urgent Care. Their platform integrates seamlessly with Epic, enabling efficient patient data sharing and optimized care delivery.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "telehealth",
    "primary Care",
    "behavioral Health",
    "neurology",
    "urgent Care",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Telehealth",
    "Virtual Care",
    "Primary Care",
    "Behavioral Health",
    "Neurology",
    "Rheumatology",
    "Urgent Care"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Primary Care",
    "Behavioral Health",
    "Neurology",
    "Rheumatology",
    "Urgent Care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2019",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Virtual care solutions tailored for Epic-integrated health systems",
    "Primary care services",
    "Behavioral health services",
    "Neurology services",
    "Rheumatology services",
    "Urgent care services",
    "Superior patient experience via Epic interoperability",
    "Optimized capacity through delegation of routine care",
    "Comprehensive care via robust data sharing"
  ],
  "optional_modules": [
    "Rheumatology services"
  ],
  "integrations": [
    "Epic"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "HITRUST"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption at rest (AES-256)",
    "Encryption in transit (TLS 1.3)",
    "Role-Based Access Control (RBAC)",
    "Multi-Factor Authentication (MFA)",
    "Audit logging",
    "Data retention (7 years)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Data anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Mercury Healthcare",
    "The Dot Corp",
    "iMatrix",
    "Optum",
    "CareMe Health",
    "Revival Health",
    "DeHealth",
    "TNT Dental",
    "Pinnacle Blooms Network",
    "Calmerry"
  ],
  "user_reviews": [
    "Healthgrades is dedicated to empowering stronger and more meaningful connections between patients and their healthcare providers.",
    "Our trained and engaged team works towards our mission to improve the lives of our shared members and patients.",
    "iMatrix makes it easy for patients in your local area to find your practice online, generate more appointments for your top services, and get up to 10X return on your investment."
  ],
  "ratings": [
    "3.8 out of 5 by Mercury Healthcare",
    "5.0 out of 5 by The Dot Corp",
    "4.7 out of 5 by iMatrix",
    "3.3 out of 5 by Optum Advisory Services",
    "4.5 out of 5 by CareMe Health",
    "5.0 out of 5 by Revival Health Automations",
    "4.8 out of 5 by DeHealth",
    "4.0 out of 5 by TNT Dental",
    "5.0 out of 5 by Pinnacle Blooms Network",
    "5.0 out of 5 by Calmerry"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2025",
  "integration_partners": [
    "Mercury Healthcare",
    "The Dot Corp",
    "iMatrix",
    "Optum",
    "CareMe Health",
    "Revival Health",
    "DeHealth",
    "TNT Dental",
    "Pinnacle Blooms Network",
    "Calmerry"
  ],
  "id": "SW1635",
  "slug": "keycare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/keycare.json"
  }
}