k-health

JSON twin: https://www.healthaidb.com/software/k-health.json

Company Name

K Health

Product URL

https://khealth.com/

Company URL

https://khealth.com/

Categories

Summary

K Health is an AI-powered virtual primary care platform offering 24/7 telehealth, urgent care, mental health, and medical weight-management services via mobile and enterprise partnerships.

Description

K Health combines clinician-delivered telemedicine with AI-driven medical chat/intake and clinical decision support to deliver virtual primary care, urgent care, mental health care, and weight-management (including GLP-1s) for consumers and integrated health-system partners; supports integration with health systems and a single shared medical record for continuity.

Api Available

yes

Certifications

Company Founding

2016

Company Offices

Compliance

Customers

Data Residency

US-hosted / US-based (headquartered in NYC; privacy notices focused on US residents)

Data Standards

Deployment Model

Features

Id

P0870

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial / proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Direct-to-consumer: subscription primary care (promotional $49 first month advertised) and pay-per-visit urgent care (advertised ~$73/visit); enterprise/pricing for health-system partnerships — contact vendor for details.

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

2016

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "K Health",
  "company_url": "https://khealth.com/",
  "company_offices": [
    "United States",
    "Israel"
  ],
  "company_founding": "2016",
  "product_url": "https://khealth.com/",
  "categories": [
    "clinical",
    "patient-facing",
    "telehealth",
    "primary care",
    "mental health",
    "AI clinical decision support",
    "symptom checker"
  ],
  "market_segment": [
    "consumer",
    "enterprise"
  ],
  "links": [
    "https://khealth.com/",
    "https://khealth.com/about/",
    "https://khealth.com/contact/",
    "https://khealth.com/privacy-policy/",
    "https://khealth.com/lp/telehealth/",
    "https://apps.apple.com/us/app/k-health-primary-care/id1180400838",
    "https://play.google.com/store/apps/details?id=ai.kanghealth",
    "https://en.wikipedia.org/wiki/K_Health",
    "https://www.medicalnewstoday.com/articles/khealth-reviews"
  ],
  "summary": "K Health is an AI-powered virtual primary care platform offering 24/7 telehealth, urgent care, mental health, and medical weight-management services via mobile and enterprise partnerships.",
  "description": "K Health combines clinician-delivered telemedicine with AI-driven medical chat/intake and clinical decision support to deliver virtual primary care, urgent care, mental health care, and weight-management (including GLP-1s) for consumers and integrated health-system partners; supports integration with health systems and a single shared medical record for continuity.",
  "target_users": [
    "patients/consumers",
    "primary care clinicians",
    "telehealth clinicians (MDs, NPs, PAs)",
    "health system administrators",
    "payers (via partnerships)"
  ],
  "specialties": [
    "primary care",
    "urgent care",
    "mental health",
    "medical weight management",
    "chronic disease management (e.g., hypertension, diabetes)",
    "preventive care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Direct-to-consumer: subscription primary care (promotional $49 first month advertised) and pay-per-visit urgent care (advertised ~$73/visit); enterprise/pricing for health-system partnerships — contact vendor for details.",
  "license": "commercial / proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI-driven symptom checker",
    "Chat-based clinical triage",
    "Telemedicine / chat with clinicians",
    "Primary care virtual visits",
    "Urgent care virtual visits",
    "Mental health visits",
    "Medical weight management",
    "Lab ordering (via API integrations)",
    "Prescription fulfillment / K Pharmacy",
    "Patient account management",
    "Health guides and educational content"
  ],
  "optional_modules": [
    "K Primary Care program",
    "K Pharmacy integration",
    "Lab-ordering integration"
  ],
  "integrations": [
    "Health Gorilla (FHIR-based lab and diagnostic ordering network)",
    "K Pharmacy (prescription fulfillment)",
    "Apple HealthKit (user-directed data sharing)",
    "Fitbit (user-directed data sharing)"
  ],
  "data_standards": [
    "FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA (organized health care arrangement / Notice of Privacy Practices applies for patients)",
    "U.S. state privacy laws (CCPA and other state privacy notices referenced)"
  ],
  "certifications": [],
  "security_features": [
    "Organizational, technical, and administrative security measures",
    "Encrypted data transmission and storage (described generally)",
    "Access controls and authentication"
  ],
  "privacy_features": [
    "HIPAA coverage / OHCA Notice of Privacy Practices",
    "Business Associate Agreement (BAA) coverage for patient data flows (implied via OHCA/HIPAA)",
    "De-identification and aggregation for model training",
    "Opt-out controls for advertising/sales/sharing (privacy settings/GPC)"
  ],
  "data_residency": "US-hosted / US-based (headquartered in NYC; privacy notices focused on US residents)",
  "customers": [
    "Mayo Clinic",
    "Cedars-Sinai",
    "Elevance Health",
    "Baltimore City Public Schools",
    "Persona (identity verification)",
    "Cedars-Sinai Medical Center",
    "Various employer groups",
    "Health systems (unnamed partners)"
  ],
  "user_reviews": [
    "Wait times were absolutely awful — I waited hours and missed the callback.",
    "Convenient alternative to urgent care; quick prescription for a UTI in minutes.",
    "Felt like the visit was driven by AI with little human interaction.",
    "Doctors were friendly but the process to create an account and the symptom checker is painful.",
    "Prescriptions/refills are difficult and sometimes incorrect dosages were prescribed.",
    "Easy, fast and convenient — allowed me to stay home and get care at lower cost.",
    "Long delays, poor communication during wait time and cancelled chats.",
    "Makes healthcare more accessible for minor issues; not suitable for complex problems.",
    "Customer service can be unresponsive; support resolves some issues after follow-up.",
    "High variability in clinician thoroughness — great experiences and very poor ones."
  ],
  "ratings": [
    "Trustpilot: 3.5/5 (≈1.5K reviews)",
    "K Health marketing / landing pages: 4.5/5 (50,000+ app ratings claimed)",
    "Apple App Store: ratings vary by region (multiple reviews praising convenience)",
    "Google Play: mixed reviews mentioning slow responses and crashes"
  ],
  "support_channels": [
    "email",
    "phone",
    "in-app chat",
    "help center / FAQ",
    "support ticket"
  ],
  "training_options": [
    "documentation",
    "help center / FAQ",
    "live_online (web-based clinician onboarding implied)",
    "customer success / account support"
  ],
  "release_year": "2016",
  "integration_partners": [
    "Mayo Clinic",
    "Cedars-Sinai",
    "Elevance Health",
    "Persona",
    "Baltimore City Public Schools",
    "Wolters Kluwer (partner references in industry coverage)",
    "Health system partnerships (unnamed regional systems)"
  ],
  "id": "P0870",
  "slug": "k-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/k-health.json"
  }
}