JSON twin: https://www.healthaidb.com/software/jotform.json
Jotform
Jotform is a cloud-based form and workflow builder that provides HIPAA-friendly data collection, e-signatures, appointment scheduling, payments and integrations for healthcare teams.
Jotform is an online form builder and data-collection platform offering customizable templates, HIPAA-enabled accounts (BAA), secure storage and encryption, e-signatures, appointment and payment integrations, AI agents, PDF generation and workflow tools aimed at streamlining patient intake, consent, surveys and other healthcare forms.
yes
2006
Options for US and EU data hosting (EU data residency option available for enterprise/HIPAA plans)
P0861
2025-09-07
commercial proprietary
Starter: Free (limited submissions, Jotform branding); Bronze: $34/month billed annually; Silver: $39/month billed annually; Gold: $99/month billed annually (HIPAA features available); Enterprise: custom pricing/contact vendor. 30-day money-back guarantee; nonprofit/education discounts available.
freemium
2006
Modern web browser; mobile apps run on iOS/Android; (SaaS-hosted — no customer DB/OS requirements)
product
1.0
{
"company_name": "Jotform",
"company_url": "https://www.jotform.com",
"company_offices": [
"United States",
"Turkey",
"United Kingdom",
"Canada"
],
"company_founding": "2006",
"product_url": "https://www.jotform.com/",
"categories": [
"administrative",
"patient-facing",
"data capture",
"forms",
"workflow automation"
],
"market_segment": [
"enterprise",
"smb",
"consumer"
],
"links": [
"https://www.jotform.com/",
"https://www.jotform.com/about/",
"https://www.jotform.com/pricing/",
"https://www.jotform.com/security/",
"https://www.jotform.com/integrations/",
"https://www.jotform.com/help/",
"https://www.g2.com/products/jotform/reviews",
"https://www.capterra.com/p/122942/Jotform/",
"https://www.trustradius.com/products/jotform/reviews"
],
"summary": "Jotform is a cloud-based form and workflow builder that provides HIPAA-friendly data collection, e-signatures, appointment scheduling, payments and integrations for healthcare teams.",
"description": "Jotform is an online form builder and data-collection platform offering customizable templates, HIPAA-enabled accounts (BAA), secure storage and encryption, e-signatures, appointment and payment integrations, AI agents, PDF generation and workflow tools aimed at streamlining patient intake, consent, surveys and other healthcare forms.",
"target_users": [
"clinicians",
"nurses",
"administrative staff",
"patients",
"health IT/operations",
"billing staff",
"research coordinators"
],
"specialties": [
"primary care",
"mental health/behavioral health",
"telemedicine",
"outpatient clinics",
"home health",
"laboratory services",
"dental",
"ophthalmology"
],
"regions_available": [
"Worldwide"
],
"languages_supported": [
"English",
"Español",
"Français",
"Italiano",
"Português",
"Deutsch",
"Türkçe",
"Nederlands",
"Svenska",
"Norsk",
"Suomi",
"Polski",
"Русский",
"日本語",
"български",
"Српски",
"ქართული",
"Indonesian",
"العربية",
"한국어",
"繁體中文",
"Afrikaans",
"Hebrew"
],
"pricing_model": "freemium",
"pricing_details": "Starter: Free (limited submissions, Jotform branding); Bronze: $34/month billed annually; Silver: $39/month billed annually; Gold: $99/month billed annually (HIPAA features available); Enterprise: custom pricing/contact vendor. 30-day money-back guarantee; nonprofit/education discounts available.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"enterprise (dedicated/cloud hosting options)"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"drag-and-drop form builder",
"HIPAA-friendly forms (on HIPAA plan)",
"file uploads (large file support)",
"conditional logic",
"payment collection (Stripe, PayPal, Square, etc.)",
"PDF form generation and fillable PDFs",
"form templates library",
"widgets and integrations marketplace",
"reporting and analytics",
"form encryption (in transit and at rest)",
"mobile app with offline form capability",
"approval workflows",
"email notifications and autoresponders",
"multi-page forms and progress saving",
"embedded forms and form links",
"role-based access and team management"
],
"optional_modules": [
"HIPAA-compliant plan (BAA)",
"Enterprise/SSO plan (SAML/SSO & admin controls)",
"Jotform Approvals workflow",
"Jotform Sign (e-signatures)",
"Payments add-ons/integrations",
"Dedicated account/white-glove onboarding",
"Advanced form analytics/reporting"
],
"integrations": [
"Zapier",
"Salesforce",
"Google Sheets",
"Google Drive",
"Dropbox",
"Box",
"OneDrive",
"Slack",
"Mailchimp",
"HubSpot",
"Stripe",
"PayPal",
"Square",
"Microsoft Teams",
"Airtable"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "Modern web browser; mobile apps run on iOS/Android; (SaaS-hosted — no customer DB/OS requirements)",
"compliance": [
"HIPAA (BAA available)",
"GDPR",
"PCI DSS (for payment processing)",
"SOC 2"
],
"certifications": [
"SOC 2 (reporting)",
"PCI DSS (payment processing scope)"
],
"security_features": [
"encryption in transit (TLS)",
"encryption at rest",
"role-based access control (RBAC)",
"single sign-on (SAML/SSO)",
"two-factor authentication (2FA)",
"audit logs/activity logs"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"consent form fields/templates",
"data retention controls",
"ability to anonymize/delete submissions"
],
"data_residency": "Options for US and EU data hosting (EU data residency option available for enterprise/HIPAA plans)",
"customers": [
"Innovative Care",
"One to One Health",
"Highlands Sport and Spine",
"University clinics (unnamed)",
"Small private practices (unnamed)"
],
"user_reviews": [
"Super user-friendly drag-and-drop builder — great for quick patient intake forms.",
"Offers HIPAA-friendly features on paid plans but you must sign a BAA and pick the right plan.",
"Templates are actually usable for health and education — sped up our intake process.",
"Connects well with tools via Zapier though note Zapier may not be HIPAA-compliant without extra steps.",
"Free tier is limited; pricing can feel like a paywall as volume grows.",
"Reliable and flexible for collecting patient data, with solid conditional logic and widgets."
],
"ratings": [
"G2: 4.7/5 (aggregate)",
"Capterra: 4.7/5 (aggregate)",
"GetApp: ~4.6/5"
],
"support_channels": [
"email",
"live chat",
"phone (enterprise)",
"ticketing",
"community forum",
"knowledge base"
],
"training_options": [
"documentation",
"webinars",
"live_online demos",
"onsite (enterprise)",
"customer success onboarding"
],
"release_year": "2006",
"integration_partners": [
"Zapier",
"Salesforce",
"Google Drive",
"Google Sheets",
"Dropbox",
"OneDrive",
"Box",
"Slack",
"Microsoft Teams",
"HubSpot",
"Stripe",
"PayPal",
"Square",
"Mailchimp",
"Airtable",
"Trello",
"Asana",
"DocuSign",
"Box Sign",
"AWS"
],
"id": "P0861",
"slug": "jotform",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/jotform.json"
}
}