Jeeves

JSON twin: https://www.healthaidb.com/software/jeeves.json

Company Name

314e

Product URL

https://www.314e.com/jeeves/

Company URL

https://www.314e.com

Categories

• clinical Care
• clinical Education
• patient Engagement
• ai Clinical Documentation Integrity
• clinical Workflow Automation
• Clinical
• Training
• Digital Adoption
• Performance Support
• Ai Enabled
• Workflow Support

Summary

Jeeves is an AI-powered, just-in-time training platform designed to assist EHR users with workflow tasks through microlearning, integrated directly within Epic systems.

Description

Jeeves offers AI-driven, on-demand training and support for EHR users, delivering bite-sized videos, auto-generated tip sheets, AI narration, image editing, and an LLM-powered chatbot (Jeeves Bot). It integrates seamlessly into Epic via SSO SMART on FHIR, providing content authoring, governance, assignment/compliance tracking, bookmarks/pinned content, and real-time completion tracking to enhance user performance and reduce training time.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC-ATCB
• ISO 13485
• ISO 9001
• ISO 27001
• ISO 27018
• ISO 27017
• ISO 22301
• ISO 20000-1
• ISO 27035
• ISO 27032
• ISO 27033
• ISO 27034
• ISO 27035-1
• ISO 27036
• ISO 27037
• ISO 27038
• ISO 27039
• ISO 27040
• ISO 27041

Company Founding

2003

Company Offices

• United States
• India

Compliance

• HIPAA
• SOC 2 Type II
• GDPR
• HITECH
• ISO 27001
• ISO 9001
• 21 CFR Part 11
• GAMP 5
• EV Compliance
• MedDRA & Drug Coding
• GDPR Compliance
• ISO 27018
• ISO 27017
• ISO 22301
• ISO 20000-1
• ISO 27035
• ISO 27032
• ISO 27033
• ISO 27034
• ISO 27035-1

Customers

• Health, Wellness and Fitness

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• LOINC
• CPT
• ICD-9
• NDC
• RxNorm

Deployment Model

• SaaS
• on_prem

Features

• AI-powered Just-in-Time training
• Microlearning modules
• In-EHR integration
• Role-based content delivery
• Interactive learning modules
• Searchable tip sheets and videos
• Live agent support
• Content authoring tools
• User feedback collection
• Performance analytics

Id

SW1609

Integration Partners

• Epic

Integrations

• Epic
• Cerner
• PACS
• Billing systems
• Laboratory Information Systems
• Radiology Information Systems
• Pharmacy Management Systems
• Patient Portal Systems
• Clinical Decision Support Systems
• Health Information Exchanges
• Electronic Prescribing Systems
• Telemedicine Platforms
• Patient Monitoring Devices
• Medical Imaging Systems
• Clinical Trial Management Systems
• Health Analytics Platforms
• Population Health Management Tools
• Revenue Cycle Management Systems
• Patient Scheduling Systems
• Clinical Documentation Systems

Languages Supported

• English

Last Updated

2025-10-11

License

commercial/proprietary

Market Segment

• enterprise
• smb

Optional Modules

• Advanced reporting
• Customizable dashboards
• Third-party integrations
• Multilingual support
• Offline access
• Gamification features
• Compliance tracking
• User certification programs
• API access
• Cloud storage options

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization
• Data residency options
• Data retention policies
• User data access controls
• Data breach notification
• Data subject rights management
• Privacy impact assessments

Product Code

SW1609

Product Name

Jeeves

Ratings

• 4.5 out of 5 on G2
• 3.0 out of 5 on Capterra

Regions Available

• United States
• India

Related Urls

• https://www.healthitoutcomes.com/doc/jeeves-strengthens-synergy-with-klas-arch-collaborative-to-elevate-ehr-experience-0001
• https://www.jeeveserp.com/en
• https://www.forterro.com/en/product/jeeves
• https://www.tryjeeves.com/
• https://elion.health/products/jeeves

Release Year

2004

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP
• API security
• Data masking
• Access controls
• Security monitoring

Specialties

• General Care
• Acute Care
• Ambulatory Care
• Pharmacy
• Radiology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Web browser, iOS or Android device

Target Users

• clinicians
• nurses
• clinical informatics
• training and education teams
• instructional designers
• superusers
• IT staff
• administrators

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Extremely helpful and easy to use EHR support tool. Intuitive UI, tip sheet generator, AI search for assets based on keyword ranking, and best of all, Epic integration.
• After using for a few weeks, I find it more user-friendly compared to other ERP applications.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Jeeves",
  "company_name": "314e",
  "product_url": "https://www.314e.com/jeeves/",
  "company_url": "https://www.314e.com",
  "related_urls": [
    "https://www.healthitoutcomes.com/doc/jeeves-strengthens-synergy-with-klas-arch-collaborative-to-elevate-ehr-experience-0001",
    "https://www.jeeveserp.com/en",
    "https://www.forterro.com/en/product/jeeves",
    "https://www.tryjeeves.com/",
    "https://elion.health/products/jeeves"
  ],
  "product_code": "SW1609",
  "summary": "Jeeves is an AI-powered, just-in-time training platform designed to assist EHR users with workflow tasks through microlearning, integrated directly within Epic systems.",
  "description": "Jeeves offers AI-driven, on-demand training and support for EHR users, delivering bite-sized videos, auto-generated tip sheets, AI narration, image editing, and an LLM-powered chatbot (Jeeves Bot). It integrates seamlessly into Epic via SSO SMART on FHIR, providing content authoring, governance, assignment/compliance tracking, bookmarks/pinned content, and real-time completion tracking to enhance user performance and reduce training time.",
  "categories": [
    "clinical Care",
    "clinical Education",
    "patient Engagement",
    "ai Clinical Documentation Integrity",
    "clinical Workflow Automation",
    "Clinical",
    "Training",
    "Digital Adoption",
    "Performance Support",
    "Ai Enabled",
    "Workflow Support"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "clinical informatics",
    "training and education teams",
    "instructional designers",
    "superusers",
    "IT staff",
    "administrators"
  ],
  "specialties": [
    "General Care",
    "Acute Care",
    "Ambulatory Care",
    "Pharmacy",
    "Radiology"
  ],
  "regions_available": [
    "United States",
    "India"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial/proprietary",
  "company_offices": [
    "United States",
    "India"
  ],
  "company_founding": "2003",
  "deployment_model": [
    "SaaS",
    "on_prem"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI-powered Just-in-Time training",
    "Microlearning modules",
    "In-EHR integration",
    "Role-based content delivery",
    "Interactive learning modules",
    "Searchable tip sheets and videos",
    "Live agent support",
    "Content authoring tools",
    "User feedback collection",
    "Performance analytics"
  ],
  "optional_modules": [
    "Advanced reporting",
    "Customizable dashboards",
    "Third-party integrations",
    "Multilingual support",
    "Offline access",
    "Gamification features",
    "Compliance tracking",
    "User certification programs",
    "API access",
    "Cloud storage options"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "PACS",
    "Billing systems",
    "Laboratory Information Systems",
    "Radiology Information Systems",
    "Pharmacy Management Systems",
    "Patient Portal Systems",
    "Clinical Decision Support Systems",
    "Health Information Exchanges",
    "Electronic Prescribing Systems",
    "Telemedicine Platforms",
    "Patient Monitoring Devices",
    "Medical Imaging Systems",
    "Clinical Trial Management Systems",
    "Health Analytics Platforms",
    "Population Health Management Tools",
    "Revenue Cycle Management Systems",
    "Patient Scheduling Systems",
    "Clinical Documentation Systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "LOINC",
    "CPT",
    "ICD-9",
    "NDC",
    "RxNorm"
  ],
  "api_available": "yes",
  "system_requirements": "Web browser, iOS or Android device",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "GDPR",
    "HITECH",
    "ISO 27001",
    "ISO 9001",
    "21 CFR Part 11",
    "GAMP 5",
    "EV Compliance",
    "MedDRA & Drug Coding",
    "GDPR Compliance",
    "ISO 27018",
    "ISO 27017",
    "ISO 22301",
    "ISO 20000-1",
    "ISO 27035",
    "ISO 27032",
    "ISO 27033",
    "ISO 27034",
    "ISO 27035-1"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC-ATCB",
    "ISO 13485",
    "ISO 9001",
    "ISO 27001",
    "ISO 27018",
    "ISO 27017",
    "ISO 22301",
    "ISO 20000-1",
    "ISO 27035",
    "ISO 27032",
    "ISO 27033",
    "ISO 27034",
    "ISO 27035-1",
    "ISO 27036",
    "ISO 27037",
    "ISO 27038",
    "ISO 27039",
    "ISO 27040",
    "ISO 27041"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP",
    "API security",
    "Data masking",
    "Access controls",
    "Security monitoring"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Data residency options",
    "Data retention policies",
    "User data access controls",
    "Data breach notification",
    "Data subject rights management",
    "Privacy impact assessments"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Health, Wellness and Fitness"
  ],
  "user_reviews": [
    "Extremely helpful and easy to use EHR support tool. Intuitive UI, tip sheet generator, AI search for assets based on keyword ranking, and best of all, Epic integration.",
    "After using for a few weeks, I find it more user-friendly compared to other ERP applications."
  ],
  "ratings": [
    "4.5 out of 5 on G2",
    "3.0 out of 5 on Capterra"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2004",
  "integration_partners": [
    "Epic"
  ],
  "id": "SW1609",
  "slug": "jeeves",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/jeeves.json"
  }
}