JSON twin: https://www.healthaidb.com/software/jeenie.json
Jeenie
Jeenie is a HIPAA-compliant on‑demand interpreting platform providing video, phone and ASL interpretation in 300+ languages for healthcare and other industries.
Jeenie offers live video remote interpreting (VRI), over‑the‑phone interpreting (OPI), landline integration and scheduling, plus translation portal and in‑house interpreter certification. The platform is HIPAA‑compliant, supports >300 spoken and sign languages, integrates with common videoconferencing/telehealth tools, and provides 24/7 access to certified medical interpreters with enterprise reporting and admin controls.
yes
2018
P0856
2025-09-07
commercial proprietary
Pay-as-you-go option (no commitment) and Jeenie Business plans for ongoing use (tiered enterprise plans with onboarding, priority queuing, reporting). Public pricing: contact vendor / see pricing page for details.
enterprise_quote
2018
product
1.0
{
"company_name": "Jeenie",
"company_url": "https://jeenie.com",
"company_offices": [
"United States"
],
"company_founding": "2018",
"product_url": "https://jeenie.com/platform",
"categories": [
"patient-facing",
"accessibility",
"clinical communication",
"telehealth",
"language services"
],
"market_segment": [
"enterprise",
"smb",
"consumer",
"nonprofit",
"government"
],
"links": [
"https://jeenie.com",
"https://jeenie.com/platform",
"https://jeenie.com/industries/healthcare",
"https://jeenie.com/platform/live-interpreting",
"https://jeenie.com/platform/integrations",
"https://jeenie.com/pricing",
"https://jeenie.com/company",
"https://app.vanta.com/jeenie.com/trust/vtftnlwn7a0f95ooa4tv4q",
"https://elion.health/products/jeenie",
"https://support.jeenie.com"
],
"summary": "Jeenie is a HIPAA-compliant on‑demand interpreting platform providing video, phone and ASL interpretation in 300+ languages for healthcare and other industries.",
"description": "Jeenie offers live video remote interpreting (VRI), over‑the‑phone interpreting (OPI), landline integration and scheduling, plus translation portal and in‑house interpreter certification. The platform is HIPAA‑compliant, supports >300 spoken and sign languages, integrates with common videoconferencing/telehealth tools, and provides 24/7 access to certified medical interpreters with enterprise reporting and admin controls.",
"target_users": [
"clinicians",
"nurses",
"patients",
"caregivers",
"health system administrators",
"call center agents",
"case managers",
"interpreters"
],
"specialties": [
"general medicine",
"telehealth",
"emergency medicine",
"home care",
"behavioral/mental health",
"primary care",
"outpatient clinics"
],
"regions_available": [
"United States",
"Global (service coverage in 140+ countries)"
],
"languages_supported": [
"300+ spoken and sign languages (includes Spanish, ASL, rare and indigenous languages)"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Pay-as-you-go option (no commitment) and Jeenie Business plans for ongoing use (tiered enterprise plans with onboarding, priority queuing, reporting). Public pricing: contact vendor / see pricing page for details.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"On-demand video remote interpreting (VRI)",
"Over-the-phone interpreting (OPI)",
"American Sign Language (ASL) interpreting",
"TeleJeenie landline/call center integration",
"300+ languages and rare/indigenous languages",
"Instant/direct-to-interpreter matching",
"Scheduled (pre-booked) interpreting",
"Usage insights and reporting",
"QR-code / frictionless patient access",
"Organization controls and admin console",
"Language lists / management",
"Lightweight onboarding / pay-as-you-go plans",
"Integration with telehealth/meeting apps via API"
],
"optional_modules": [
"Translation Portal",
"In-house interpreter certification (medical)",
"AI interpreting/AI innovations",
"Advanced reporting & analytics"
],
"integrations": [
"Zoom",
"Google Meet",
"Microsoft Teams",
"RingCentral",
"Doxy.me",
"Doximity",
"Epic",
"Cerner",
"Athenahealth"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"GDPR (Vanta badge / compliance)",
"AICPA SOC (SOC 2)"
],
"certifications": [
"SOC 2"
],
"security_features": [
"Encryption in transit and at rest",
"Audit logging",
"SSO (enterprise integrations)",
"Two-factor authentication (2FA)"
],
"privacy_features": [
"HIPAA support / BAA available",
"GDPR compliance (via Vanta)",
"Privacy / consent policy and controls"
],
"data_residency": "",
"customers": [
"Colorado community health center (case study)",
"Rural Utah free clinic (case study)",
"Tampa Free Clinic & Foundation (case study)",
"Chicago immigrant legal support organization (case study)",
"Ambulatory practices",
"Hospitals / Health systems"
],
"user_reviews": [
"Yes, they are honestly the best out of the interpreting providers out there — they've gotten WAY better since earlier years.",
"They pay a very good rate for an interpreting company; however the flow is quite low — there are days with no calls for hours.",
"Calls drop easily and sometimes ring when answered but don't connect; onboarding/fee structure felt confusing.",
"Seen measurable productivity gains and time-savings reported by clinics using the platform (third-party case studies)."
],
"ratings": [
"Inc. 5000 Rank #271 (2025)",
"Glassdoor: 4.1/5 (employee reviews)"
],
"support_channels": [
"email",
"chat",
"ticketing (Support Center)",
"status page",
"24x7 interpreting support"
],
"training_options": [
"documentation",
"webinars",
"live_online training",
"onsite (implementation/partnerships)",
"in-house interpreter certification (medical)"
],
"release_year": "2018",
"integration_partners": [
"Zoom",
"Doxy",
"TeleJeenie (landline integration)",
"Vanta (compliance / trust tooling)"
],
"id": "P0856",
"slug": "jeenie",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/jeenie.json"
}
}