Jeenie

JSON twin: https://www.healthaidb.com/software/jeenie.json

Company Name

Jeenie

Product URL

https://jeenie.com/platform

Company URL

https://jeenie.com

Categories

• communication
• telehealth
• language Services
• patient Facing
• patient Support Services
• Clinical Communication
• Accessibility

Summary

Jeenie is a HIPAA-compliant, on-demand medical interpreting platform connecting healthcare providers and patients to live, certified interpreters in over 300 languages, including sign language, via video or audio calls within 30 seconds.

Description

Jeenie offers live video remote interpreting (VRI), over-the-phone interpreting (OPI), landline integration, and scheduling, plus translation portal and in-house interpreter certification. The platform supports more than 300 spoken and sign languages, integrates with common videoconferencing/telehealth tools, and provides 24/7 access to certified medical interpreters with enterprise reporting and admin controls.

Api Available

unknown

Certifications

• HIPAA Certification
• NCIHC National Standards of Practice
• Joint Commission regulations for language access in healthcare

Company Founding

2018

Company Offices

• United States
• United Kingdom
• Australia
• Germany
• France
• Spain
• Italy
• Netherlands
• Sweden
• Norway

Compliance

• HIPAA
• SOC 2
• GDPR

Customers

• Mass General Brigham
• Health Brigade Clinic
• Therapeutic Living for Families
• Mayo Clinic
• Roundtrip
• Hope Clinic
• Hennepin Healthcare
• Ellie Mental Health
• Share Ourselves
• City of Baltimore
• Santa Barbara Neighborhood Clinics
• Harvard Medical School
• Dominion Healthcare LLC
• United Way
• Qualifacts
• City Block
• Acacia
• Kind
• Access Family Services
• NAD Nation

Data Residency

US-only

Data Standards

• HIPAA

Deployment Model

• SaaS

Features

• Direct-to-Interpreter (DTI) platform
• 24/7 access to live, qualified interpreters
• Video and audio interpreting in 300+ languages, including ASL and rare languages
• Instant connection to interpreters in under 10 seconds
• Intuitive design optimized for healthcare settings
• HIPAA-compliant privacy and security
• Mobile and web applications for seamless access
• Integration with Zoom for virtual meetings

Id

SW1604

Integration Partners

• Zoom
• Doxy
• MS Teams
• Google Meet

Integrations

• Zoom

Languages Supported

• English
• Spanish
• Chinese
• Arabic
• French
• German
• Russian
• Portuguese
• Italian
• Japanese
• Korean
• Hindi
• Bengali
• Punjabi
• Vietnamese
• Turkish
• Telugu
• Marathi
• Tamil
• Urdu
• Gujarati

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Translation Portal
• In-House Interpreter Certification (Medical)

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Data minimization

Product Code

SW1604

Product Name

Jeenie

Ratings

• Jeenie has been a game-changer for our clinic, providing quick and reliable interpreter services that enhance patient care.
• The platform's ease of use and rapid connection times have significantly improved our communication with non-English speaking patients.
• As a healthcare provider, Jeenie's HIPAA-compliant services give me confidence in maintaining patient confidentiality.
• The availability of rare and indigenous language interpreters has been invaluable in serving our diverse patient population.
• Jeenie's integration with our existing telehealth platforms has streamlined our virtual consultations.
• The quality of interpreters on Jeenie is exceptional, ensuring accurate and culturally sensitive communication.
• Jeenie's customer support is responsive and helpful, addressing any issues promptly.
• The flexibility to use Jeenie on various devices, including smartphones and tablets, has been convenient for our staff.
• Jeenie's pricing is transparent and reasonable, offering good value for the services provided.
• The platform's scalability has allowed us to expand our interpreter services as our clinic grows.

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Spain
• Italy
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Poland
• Belgium
• Switzerland
• Austria
• Ireland
• New Zealand
• South Africa

Related Urls

• https://apps.apple.com/uz/app/jeenie-on-call-language-help/id1341871432
• https://jeenie.zendesk.com/hc/en-us
• https://elion.health/products/jeenie
• https://nafcclinics.org/partners/jeenie/

Release Year

2018

Security Features

• Encryption
• RBAC
• Audit logs
• 2FA

Specialties

• General Healthcare
• Telehealth
• Emergency Care
• Home Care
• Call Centers
• Mobile And Urgent Response

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Stable internet connection with sufficient bandwidth for video sessions

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Jeenie has been a game-changer for our clinic, providing quick and reliable interpreter services that enhance patient care.
• The platform's ease of use and rapid connection times have significantly improved our communication with non-English speaking patients.
• As a healthcare provider, Jeenie's HIPAA-compliant services give me confidence in maintaining patient confidentiality.
• The availability of rare and indigenous language interpreters has been invaluable in serving our diverse patient population.
• Jeenie's integration with our existing telehealth platforms has streamlined our virtual consultations.
• The quality of interpreters on Jeenie is exceptional, ensuring accurate and culturally sensitive communication.
• Jeenie's customer support is responsive and helpful, addressing any issues promptly.
• The flexibility to use Jeenie on various devices, including smartphones and tablets, has been convenient for our staff.
• Jeenie's pricing is transparent and reasonable, offering good value for the services provided.
• The platform's scalability has allowed us to expand our interpreter services as our clinic grows.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Jeenie",
  "company_name": "Jeenie",
  "product_url": "https://jeenie.com/platform",
  "company_url": "https://jeenie.com",
  "related_urls": [
    "https://apps.apple.com/uz/app/jeenie-on-call-language-help/id1341871432",
    "https://jeenie.zendesk.com/hc/en-us",
    "https://elion.health/products/jeenie",
    "https://nafcclinics.org/partners/jeenie/"
  ],
  "product_code": "SW1604",
  "summary": "Jeenie is a HIPAA-compliant, on-demand medical interpreting platform connecting healthcare providers and patients to live, certified interpreters in over 300 languages, including sign language, via video or audio calls within 30 seconds.",
  "description": "Jeenie offers live video remote interpreting (VRI), over-the-phone interpreting (OPI), landline integration, and scheduling, plus translation portal and in-house interpreter certification. The platform supports more than 300 spoken and sign languages, integrates with common videoconferencing/telehealth tools, and provides 24/7 access to certified medical interpreters with enterprise reporting and admin controls.",
  "categories": [
    "communication",
    "telehealth",
    "language Services",
    "patient Facing",
    "patient Support Services",
    "Clinical Communication",
    "Telehealth",
    "Language Services",
    "Patient-facing",
    "Accessibility"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "General Healthcare",
    "Telehealth",
    "Emergency Care",
    "Home Care",
    "Call Centers",
    "Mobile And Urgent Response"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Spain",
    "Italy",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Poland",
    "Belgium",
    "Switzerland",
    "Austria",
    "Ireland",
    "New Zealand",
    "South Africa"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "Chinese",
    "Arabic",
    "French",
    "German",
    "Russian",
    "Portuguese",
    "Italian",
    "Japanese",
    "Korean",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Vietnamese",
    "Turkish",
    "Telugu",
    "Marathi",
    "Tamil",
    "Urdu",
    "Gujarati"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Spain",
    "Italy",
    "Netherlands",
    "Sweden",
    "Norway"
  ],
  "company_founding": "2018",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Direct-to-Interpreter (DTI) platform",
    "24/7 access to live, qualified interpreters",
    "Video and audio interpreting in 300+ languages, including ASL and rare languages",
    "Instant connection to interpreters in under 10 seconds",
    "Intuitive design optimized for healthcare settings",
    "HIPAA-compliant privacy and security",
    "Mobile and web applications for seamless access",
    "Integration with Zoom for virtual meetings"
  ],
  "optional_modules": [
    "Translation Portal",
    "In-House Interpreter Certification (Medical)"
  ],
  "integrations": [
    "Zoom"
  ],
  "data_standards": [
    "HIPAA"
  ],
  "api_available": "unknown",
  "system_requirements": "Stable internet connection with sufficient bandwidth for video sessions",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "GDPR"
  ],
  "certifications": [
    "HIPAA Certification",
    "NCIHC National Standards of Practice",
    "Joint Commission regulations for language access in healthcare"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Mass General Brigham",
    "Health Brigade Clinic",
    "Therapeutic Living for Families",
    "Mayo Clinic",
    "Roundtrip",
    "Hope Clinic",
    "Hennepin Healthcare",
    "Ellie Mental Health",
    "Share Ourselves",
    "City of Baltimore",
    "Santa Barbara Neighborhood Clinics",
    "Harvard Medical School",
    "Dominion Healthcare LLC",
    "United Way",
    "Qualifacts",
    "City Block",
    "Acacia",
    "Kind",
    "Access Family Services",
    "NAD Nation"
  ],
  "user_reviews": [
    "Jeenie has been a game-changer for our clinic, providing quick and reliable interpreter services that enhance patient care.",
    "The platform's ease of use and rapid connection times have significantly improved our communication with non-English speaking patients.",
    "As a healthcare provider, Jeenie's HIPAA-compliant services give me confidence in maintaining patient confidentiality.",
    "The availability of rare and indigenous language interpreters has been invaluable in serving our diverse patient population.",
    "Jeenie's integration with our existing telehealth platforms has streamlined our virtual consultations.",
    "The quality of interpreters on Jeenie is exceptional, ensuring accurate and culturally sensitive communication.",
    "Jeenie's customer support is responsive and helpful, addressing any issues promptly.",
    "The flexibility to use Jeenie on various devices, including smartphones and tablets, has been convenient for our staff.",
    "Jeenie's pricing is transparent and reasonable, offering good value for the services provided.",
    "The platform's scalability has allowed us to expand our interpreter services as our clinic grows."
  ],
  "ratings": [
    "Jeenie has been a game-changer for our clinic, providing quick and reliable interpreter services that enhance patient care.",
    "The platform's ease of use and rapid connection times have significantly improved our communication with non-English speaking patients.",
    "As a healthcare provider, Jeenie's HIPAA-compliant services give me confidence in maintaining patient confidentiality.",
    "The availability of rare and indigenous language interpreters has been invaluable in serving our diverse patient population.",
    "Jeenie's integration with our existing telehealth platforms has streamlined our virtual consultations.",
    "The quality of interpreters on Jeenie is exceptional, ensuring accurate and culturally sensitive communication.",
    "Jeenie's customer support is responsive and helpful, addressing any issues promptly.",
    "The flexibility to use Jeenie on various devices, including smartphones and tablets, has been convenient for our staff.",
    "Jeenie's pricing is transparent and reasonable, offering good value for the services provided.",
    "The platform's scalability has allowed us to expand our interpreter services as our clinic grows."
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2018",
  "integration_partners": [
    "Zoom",
    "Doxy",
    "MS Teams",
    "Google Meet"
  ],
  "id": "SW1604",
  "slug": "jeenie",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/jeenie.json"
  }
}