jane-app

JSON twin: https://www.healthaidb.com/software/jane-app.json

Company Name

Jane

Product URL

https://jane.app/features

Company URL

https://jane.app

Categories

Summary

Cloud-based practice management and EMR for health and wellness clinics offering booking, scheduling, charting, billing, and integrated telehealth.

Description

Jane App is a web-native practice management platform for allied health and wellness providers that centralizes online booking, appointment scheduling, clinical charting, invoicing/payments, insurance billing add-ons, and secure telehealth. It emphasizes an intuitive, patient-facing booking flow, customizable chart templates, automated reminders, and integrations with payment and video providers.

Api Available

unknown

Certifications

Company Founding

2012

Company Offices

Compliance

Customers

Data Residency

Selectable regional data centres: Canada, United States, United Kingdom, Australia

Data Standards

Deployment Model

Features

Id

P0848

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial / proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Tiered subscription plans (per-practitioner pricing). Public sources cite entry plans from ~CAD $54/month per practitioner with higher tiers for larger practices and add-ons (insurance billing, group telehealth); contact vendor for current tier names, exact pricing, and enterprise quotes.

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

2012

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Jane",
  "company_url": "https://jane.app",
  "company_offices": [
    "Canada",
    "United States",
    "United Kingdom",
    "Australia"
  ],
  "company_founding": "2012",
  "product_url": "https://jane.app/features",
  "categories": [
    "practice management",
    "clinical",
    "administrative",
    "patient-facing",
    "telehealth",
    "scheduling",
    "billing",
    "charting"
  ],
  "market_segment": [
    "smb",
    "enterprise"
  ],
  "links": [
    "https://jane.app",
    "https://jane.app/features",
    "https://jane.app/pricing",
    "https://jane.app/guide",
    "https://jane.app/security-and-trust",
    "https://jane.app/legal/privacy-notice",
    "https://jane.app/about",
    "https://www.g2.com/products/jane/reviews",
    "https://www.capterra.com/p/129501/Jane/",
    "https://jane.app/guide/is-jane-hipaa-compliant"
  ],
  "summary": "Cloud-based practice management and EMR for health and wellness clinics offering booking, scheduling, charting, billing, and integrated telehealth.",
  "description": "Jane App is a web-native practice management platform for allied health and wellness providers that centralizes online booking, appointment scheduling, clinical charting, invoicing/payments, insurance billing add-ons, and secure telehealth. It emphasizes an intuitive, patient-facing booking flow, customizable chart templates, automated reminders, and integrations with payment and video providers.",
  "target_users": [
    "clinicians",
    "therapists",
    "administrative staff",
    "clinic managers",
    "patients"
  ],
  "specialties": [
    "physiotherapy",
    "chiropractic",
    "mental health / counselling",
    "massage therapy",
    "occupational therapy",
    "naturopathy",
    "acupuncture",
    "speech therapy",
    "general allied health",
    "wellness clinics"
  ],
  "regions_available": [
    "Canada",
    "United States",
    "United Kingdom",
    "Australia",
    "New Zealand"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Tiered subscription plans (per-practitioner pricing). Public sources cite entry plans from ~CAD $54/month per practitioner with higher tiers for larger practices and add-ons (insurance billing, group telehealth); contact vendor for current tier names, exact pricing, and enterprise quotes.",
  "license": "commercial / proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Online booking (custom-branded, client-facing booking widget)",
    "Staff & admin scheduling (multi-location, rooms, resources, waitlists)",
    "Charting & documentation (custom forms, SOAP notes, 1000+ templates)",
    "Telehealth (HIPAA/PIPEDA/GDPR-compliant, 1–12 clients)",
    "Payments (online and terminal, PCI-compliant)",
    "Billing & insurance workflows (eligibility checks, claim submission/rejection management)",
    "Reporting & analytics (real-time business insights, custom reports)",
    "Client intake forms & secure digital consent with signature capture",
    "Notifications & reminders (reduce no-shows)",
    "Support & onboarding (unlimited phone/email/chat, free data migration)"
  ],
  "optional_modules": [
    "Jane Payments (integrated payment processing)",
    "Clinic Sites (website builder integrated with Jane)",
    "Integrated telehealth add-on (as packaged in telehealth feature)",
    "Third-party integrations (select integrations installed per clinic)"
  ],
  "integrations": [
    "Clinic Sites",
    "Physitrack",
    "Documo",
    "Telus eClaims",
    "Pacific Blue Cross",
    "Teleplan",
    "Mailchimp",
    "Google Analytics",
    "Reserve with Google",
    "Google Calendar"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "PIPEDA",
    "GDPR",
    "SOC 2"
  ],
  "certifications": [
    "SOC 2 Type II"
  ],
  "security_features": [
    "256-bit encryption (in transit and at rest)",
    "2-step verification (2FA)",
    "Owner controls and access levels (RBAC)",
    "Session management and new-device login notifications",
    "Audit/logging for sessions and access"
  ],
  "privacy_features": [
    "Secure digital consent forms with signature capture",
    "Data encryption in transit and at rest",
    "Regional data storage selection",
    "Privacy-aligned features for HIPAA/PIPEDA/GDPR"
  ],
  "data_residency": "Selectable regional data centres: Canada, United States, United Kingdom, Australia",
  "customers": [
    "Canopy Integrated Health"
  ],
  "user_reviews": [
    "I think as a starter EHR for a new grad Jane is great, especially for cash only practices with a focus on Wellness, but for a busy clinic I don't recommend it.",
    "We bought Jane for a small OT Clinic. Jane is fantastic. Intuitive with low learning curve. Highly recommend. Customer support has been unbelievable.",
    "I use Jane and I like it. It seems like it can be as complicated as you need it to be basically, but I only use the schedule, forms, notes, and CC payment.",
    "The telehealth platform is terribly glitchy, so I use Zoom instead.",
    "Switched to Jane last month and could not be happier. I'm a one man show and Jane has made the admin part of solo practice much easier.",
    "Jane is prettier and more user friendly and personally used A LOT with lots of clinics. Pricing is higher than some competitors."
  ],
  "ratings": [
    "Capterra — 4.8/5 (≈300+ reviews)",
    "G2 — ~4.0/5"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2012",
  "integration_partners": [
    "Stripe (Jane Payments)",
    "Claim.MD",
    "Office Ally",
    "Availity",
    "Trizetto",
    "Reserve with Google",
    "Mailchimp",
    "Xero",
    "QuickBooks (via import guides)",
    "Google Calendar/Contacts",
    "Zoom (commonly used for telehealth integrations/workflows)"
  ],
  "id": "P0848",
  "slug": "jane-app",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/jane-app.json"
  }
}