JSON twin: https://www.healthaidb.com/software/ixlayer.json
ixlayer
ixlayer is a cloud-based, direct-to-patient platform that connects biopharma to labs, patients, providers, payments and prescriptions to deliver end-to-end virtual patient experiences and at‑home diagnostic testing.
ixlayer offers a configurable SaaS platform (ixEngage) and managed services for biopharma to deploy white-labeled patient journeys including telehealth, virtual care, at‑home lab testing kit fulfillment, prescription fulfillment, benefits verification/claims, vendor management, and analytics; platform emphasizes CLIA/CAP lab integrations, HIPAA and SOC 2 compliance, and dedicated program management.
yes
2017
P0845
2025-09-07
proprietary commercial
Contact vendor for pricing and implementation details; enterprise contracts and white‑label programs (no public pricing).
enterprise_quote
2017
product
1.0
{
"company_name": "ixlayer",
"company_url": "https://ixlayer.com/",
"company_offices": [
"United States"
],
"company_founding": "2017",
"product_url": "https://ixlayer.com/platform/",
"categories": [
"patient-facing",
"diagnostic",
"telehealth",
"clinical",
"administrative",
"interoperability"
],
"market_segment": [
"enterprise",
"biopharma",
"smb"
],
"links": [
"https://ixlayer.com/",
"https://ixlayer.com/platform/",
"https://ixlayer.com/services/",
"https://ixlayer.com/company/",
"https://ixlayer.com/resources/",
"https://ixlayer.com/privacy-policy/",
"https://ixlayer.com/terms-of-service/",
"https://elion.health/products/ixlayer",
"https://www.linkedin.com/company/ixlayer",
"https://www.prnewswire.com/news-releases/ixlayer-launches-ixengage-a-direct-to-patient-platform-for-biopharma-302244405.html"
],
"summary": "ixlayer is a cloud-based, direct-to-patient platform that connects biopharma to labs, patients, providers, payments and prescriptions to deliver end-to-end virtual patient experiences and at‑home diagnostic testing.",
"description": "ixlayer offers a configurable SaaS platform (ixEngage) and managed services for biopharma to deploy white-labeled patient journeys including telehealth, virtual care, at‑home lab testing kit fulfillment, prescription fulfillment, benefits verification/claims, vendor management, and analytics; platform emphasizes CLIA/CAP lab integrations, HIPAA and SOC 2 compliance, and dedicated program management.",
"target_users": [
"biopharma companies",
"clinicians",
"patients",
"diagnostic labs",
"pharmacies",
"health system administrators",
"payers",
"clinical operations teams"
],
"specialties": [
"telehealth",
"diagnostic laboratory testing",
"direct-to-patient (DTP) programs",
"prescription fulfillment",
"patient engagement",
"remote sample collection",
"clinical program management",
"data analytics and insights"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and implementation details; enterprise contracts and white‑label programs (no public pricing).",
"license": "proprietary commercial",
"deployment_model": [
"SaaS / cloud"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Configurable patient journey / white-labeling",
"Vendor management and vendor exchange",
"Program management and dedicated client team",
"Patient management and 24/7 technical support",
"Telehealth orchestration / telehealth network integration",
"At-home and lab testing orchestration",
"Prescription fulfillment and pharmacy coordination",
"Benefits verification, claims and payment handling",
"Connected care / device and services orchestration",
"Data migration assistance",
"Analytics and insights (demographic, behavioral, aggregate)",
"Performance optimization and data-driven adjustments",
"Patient service triage across vendors",
"Pre-vetted partner network / partner relationship management",
"PHI data control and clinical compliance checks"
],
"optional_modules": [
"Telehealth",
"Lab testing orchestration",
"Prescription fulfillment",
"Benefits verification & claims",
"Connected care integrations",
"Custom analytics dashboards",
"Vendor licensing & contracting support",
"Patient service center integration"
],
"integrations": [
"Clinical laboratories / CLIA/CAP labs",
"Telehealth networks",
"Pharmacies / prescription fulfillment providers",
"Payment processors / claims systems",
"Patient service centers",
"EHR systems (generic integrations)",
"Mobile phlebotomy / at-home collection vendors"
],
"data_standards": [
"FHIR",
"HL7 v2"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2",
"CLIA",
"CAP",
"Safe Harbors",
"Anti-Kickback / Fraud and Abuse considerations",
"PHI data controls"
],
"certifications": [
"SOC 2",
"CLIA (partner labs)",
"CAP (partner labs)",
"DOD IL5 (gov cloud option referenced)"
],
"security_features": [
"Encryption (data at rest/in transit)",
"Role-based access control (RBAC)",
"SSO/SAML",
"Audit logging",
"2FA"
],
"privacy_features": [
"BAA available",
"PHI data controls",
"Consent management (platform-level)"
],
"data_residency": "",
"customers": [
"CIC Health (partner/custom deployment for COVID-19 testing)",
"Massachusetts General Hospital (platform used via CIC deployment)",
"US Coast Guard (listed in CB Insights customers)",
"Vitalleo (case study / mutual customer via Intelliseq collaboration)",
"Walgreens Boots Alliance (executive on advisory board and collaboration mentions)",
"BrightInsight (ecosystem partner / integration)",
"Curavit (partner mentioned alongside integrations)",
"Medable (partner mentioned alongside integrations)"
],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email",
"contact form"
],
"training_options": [
"documentation",
"webinars",
"live_online (demo)"
],
"release_year": "2017",
"integration_partners": [
"BrightInsight",
"Curavit",
"Medable",
"CIC Health",
"Intelliseq",
"Ipsos"
],
"id": "P0845",
"slug": "ixlayer",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/ixlayer.json"
}
}