ixEngage

JSON twin: https://www.healthaidb.com/software/ixengage.json

Company Name

ixlayer

Product URL

https://ixlayer.com/bio-pharma/

Company URL

https://ixlayer.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• telehealth
• medication Management
• financial Management
• health Data Analytics
• Clinical
• Administrative
• Diagnostic
• Prescription Fulfillment
• Financial Tools
• Analytics

Summary

ixEngage is a direct-to-patient platform developed by ixlayer, designed to streamline healthcare services for biopharma companies by connecting patients with labs, providers, and prescriptions, thereby accelerating diagnosis and treatment.

Description

ixEngage is a comprehensive, cloud-based platform that facilitates seamless connections between biopharma companies and patients. It integrates various healthcare services, including lab testing, telehealth consultations, prescription fulfillment, and financial tools, to provide a unified patient experience. The platform is built to meet medical, legal, and regulatory standards, ensuring secure and efficient healthcare delivery. ixEngage is currently available to biopharma companies seeking to enhance patient engagement and improve health outcomes through direct-to-patient programs.

Api Available

yes

Certifications

• SOC 2
• CLIA (partner labs)
• CAP (partner labs)
• DOD IL5 (gov cloud option referenced)
• HITRUST R2
• HIPAA Compliant

Company Founding

2018

Company Offices

• United States

Compliance

• HIPAA
• SOC 2
• CLIA
• CAP
• Safe Harbors
• Anti-Kickback / Fraud and Abuse
• PHI data controls
• HITRUST R2
• DOD IL5 Gov Cloud

Customers

• ixlayer's customers are not publicly disclosed.

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2

Deployment Model

• SaaS

Features

• Configurable patient journey
• Vendor management and exchange
• Program management with dedicated client team
• 24/7 technical support
• Telehealth integration
• At-home and lab testing orchestration
• Prescription fulfillment and pharmacy coordination
• Benefits verification, claims, and payment handling
• Connected care with device and services orchestration
• Data migration assistance
• Analytics and insights (demographic, behavioral, aggregate)
• Performance optimization and data-driven adjustments
• Patient service triage across vendors
• Pre-vetted partner network and relationship management
• PHI data control and clinical compliance checks

Id

SW1597

Integration Partners

• eClinicalWorks
• athenaOne
• League
• InteliChart
• Unite Us
• Oracle Enterprise Healthcare Analytics
• MicroMD PM
• HealthEC
• Olio
• Clarify Atlas

Integrations

• CLIA-certified labs
• CAP-accredited labs
• Telehealth partners
• Pharmacies
• Payment platforms
• Physician networks
• Kitting and fulfillment centers
• EHR systems
• Mobile phlebotomy services
• Patient service centers
• Specialty medication providers
• Home delivery services
• Insurance providers
• Claims processors
• Prior authorization services
• Self-payment platforms
• Reimbursement services
• Out-of-pocket estimate tools
• Patient notification systems
• Benefits verification services

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• biopharma

Optional Modules

• Mobile phlebotomy
• Patient service center options
• E-prescribing
• Specialty medication dispensing
• Home delivery with online updates and patient notifications
• Financial tools, insurance and payment
• Out of pocket estimates
• Reimbursement
• Prior authorization
• Self payment options

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

enterprise_quote

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1597

Product Name

ixEngage

Ratings

• 5.0 out of 5 on G2 (April 29, 2023)

Regions Available

• United States

Related Urls

• https://elion.health/products/ixlayer

Release Year

2019

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• General Healthcare
• Telehealth
• Laboratory Testing
• Prescription Services
• Patient Engagement
• Healthcare Analytics

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients
• biopharma companies
• healthcare providers
• pharmacists
• insurance companies

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• IXL offers math practice that aligns with the curriculum.
• It's separated by grade level and standards.
• The only downside is that your school has to pay for a subscription.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "ixEngage",
  "company_name": "ixlayer",
  "product_url": "https://ixlayer.com/bio-pharma/",
  "company_url": "https://ixlayer.com",
  "related_urls": [
    "https://elion.health/products/ixlayer"
  ],
  "product_code": "SW1597",
  "summary": "ixEngage is a direct-to-patient platform developed by ixlayer, designed to streamline healthcare services for biopharma companies by connecting patients with labs, providers, and prescriptions, thereby accelerating diagnosis and treatment.",
  "description": "ixEngage is a comprehensive, cloud-based platform that facilitates seamless connections between biopharma companies and patients. It integrates various healthcare services, including lab testing, telehealth consultations, prescription fulfillment, and financial tools, to provide a unified patient experience. The platform is built to meet medical, legal, and regulatory standards, ensuring secure and efficient healthcare delivery. ixEngage is currently available to biopharma companies seeking to enhance patient engagement and improve health outcomes through direct-to-patient programs.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "telehealth",
    "medication Management",
    "financial Management",
    "health Data Analytics",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Telehealth",
    "Prescription Fulfillment",
    "Financial Tools",
    "Analytics"
  ],
  "market_segment": [
    "enterprise",
    "biopharma"
  ],
  "target_users": [
    "patients",
    "biopharma companies",
    "healthcare providers",
    "pharmacists",
    "insurance companies"
  ],
  "specialties": [
    "General Healthcare",
    "Telehealth",
    "Laboratory Testing",
    "Prescription Services",
    "Patient Engagement",
    "Healthcare Analytics"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2018",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Configurable patient journey",
    "Vendor management and exchange",
    "Program management with dedicated client team",
    "24/7 technical support",
    "Telehealth integration",
    "At-home and lab testing orchestration",
    "Prescription fulfillment and pharmacy coordination",
    "Benefits verification, claims, and payment handling",
    "Connected care with device and services orchestration",
    "Data migration assistance",
    "Analytics and insights (demographic, behavioral, aggregate)",
    "Performance optimization and data-driven adjustments",
    "Patient service triage across vendors",
    "Pre-vetted partner network and relationship management",
    "PHI data control and clinical compliance checks"
  ],
  "optional_modules": [
    "Mobile phlebotomy",
    "Patient service center options",
    "E-prescribing",
    "Specialty medication dispensing",
    "Home delivery with online updates and patient notifications",
    "Financial tools, insurance and payment",
    "Out of pocket estimates",
    "Reimbursement",
    "Prior authorization",
    "Self payment options"
  ],
  "integrations": [
    "CLIA-certified labs",
    "CAP-accredited labs",
    "Telehealth partners",
    "Pharmacies",
    "Payment platforms",
    "Physician networks",
    "Kitting and fulfillment centers",
    "EHR systems",
    "Mobile phlebotomy services",
    "Patient service centers",
    "Specialty medication providers",
    "Home delivery services",
    "Insurance providers",
    "Claims processors",
    "Prior authorization services",
    "Self-payment platforms",
    "Reimbursement services",
    "Out-of-pocket estimate tools",
    "Patient notification systems",
    "Benefits verification services"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "CLIA",
    "CAP",
    "Safe Harbors",
    "Anti-Kickback / Fraud and Abuse",
    "PHI data controls",
    "HITRUST R2",
    "DOD IL5 Gov Cloud"
  ],
  "certifications": [
    "SOC 2",
    "CLIA (partner labs)",
    "CAP (partner labs)",
    "DOD IL5 (gov cloud option referenced)",
    "HITRUST R2",
    "HIPAA Compliant"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "ixlayer's customers are not publicly disclosed."
  ],
  "user_reviews": [
    "IXL offers math practice that aligns with the curriculum.",
    "It's separated by grade level and standards.",
    "The only downside is that your school has to pay for a subscription."
  ],
  "ratings": [
    "5.0 out of 5 on G2 (April 29, 2023)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2019",
  "integration_partners": [
    "eClinicalWorks",
    "athenaOne",
    "League",
    "InteliChart",
    "Unite Us",
    "Oracle Enterprise Healthcare Analytics",
    "MicroMD PM",
    "HealthEC",
    "Olio",
    "Clarify Atlas"
  ],
  "id": "SW1597",
  "slug": "ixengage",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/ixengage.json"
  }
}