JSON twin: https://www.healthaidb.com/software/iris-telehealth.json
Iris Telehealth
https://iristelehealth.com/services/virtual-clinic/
Iris Telehealth is a U.S.-based telepsychiatry/telemental health provider delivering virtual psychiatric and behavioral health services and AI-enabled operational analytics to health systems and community clinics.
Iris Telehealth offers telepsychiatry and broader telemental-health solutions (Virtual Clinic, On‑Demand/ED services, Scheduled Services) plus an AI-enabled analytics platform (Iris Insights) to support clinical staffing, triage, care delivery, and program optimization for hospitals, health systems, CMHCs, FQHCs and clinics.
unknown
2013
P0840
2025-09-07
commercial proprietary
Contact vendor for pricing and engagement models; enterprise contracts and custom implementations (no public list prices).
enterprise_quote
2013
product
1.0
{
"company_name": "Iris Telehealth",
"company_url": "https://iristelehealth.com",
"company_offices": [
"United States"
],
"company_founding": "2013",
"product_url": "https://iristelehealth.com/services/virtual-clinic/",
"categories": [
"clinical",
"telepsychiatry",
"telehealth",
"behavioral health",
"virtual care",
"analytics"
],
"market_segment": [
"enterprise",
"smb",
"health systems"
],
"links": [
"https://iristelehealth.com/",
"https://iristelehealth.com/services/virtual-clinic/",
"https://iristelehealth.com/services/iris-insights/",
"https://iristelehealth.com/services/on-demand-services/",
"https://iristelehealth.com/partners/hospitals-health-systems/",
"https://iristelehealth.com/about-us/",
"https://iristelehealth.com/resources/telepsychiatry-by-state/",
"https://iristelehealth.com/insights/iris-telehealth-raises-40-million-in-series-b-funding-round-to-combat-behavioral-healthcare-crisis/",
"https://klasresearch.com/vendor-ratings/iris-telehealth/88040",
"https://www.crunchbase.com/organization/iris-telehealth"
],
"summary": "Iris Telehealth is a U.S.-based telepsychiatry/telemental health provider delivering virtual psychiatric and behavioral health services and AI-enabled operational analytics to health systems and community clinics.",
"description": "Iris Telehealth offers telepsychiatry and broader telemental-health solutions (Virtual Clinic, On‑Demand/ED services, Scheduled Services) plus an AI-enabled analytics platform (Iris Insights) to support clinical staffing, triage, care delivery, and program optimization for hospitals, health systems, CMHCs, FQHCs and clinics.",
"target_users": [
"psychiatrists",
"mental health clinicians (LCSW, PMHNP, LPC)",
"primary care clinicians",
"health system administrators",
"clinic managers",
"telehealth program managers",
"patients"
],
"specialties": [
"telepsychiatry",
"general psychiatry",
"emergency psychiatry (ED consults)",
"outpatient psychiatry",
"inpatient psychiatry",
"behavioral health",
"care navigation/triage"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and engagement models; enterprise contracts and custom implementations (no public list prices).",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"managed service"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Telepsychiatry (virtual psychiatry visits)",
"Teletherapy (virtual therapy visits)",
"Integrated virtual clinic model that embeds into partner EMR/workflows",
"Risk-stratified patient registry",
"Patient outreach and enrollment",
"Care coordination across patient journeys",
"AI-enabled analytics for clinical and operational optimization",
"Measurement-based outcomes tracking",
"Financial optimization and billing management",
"Dedicated program management and leadership",
"Appointment scheduling and referrals integration",
"ED escalation prevention / diversion to lower acuity care",
"Patient satisfaction and retention focus",
"Clinical workforce augmentation (scheduled & on-demand providers)"
],
"optional_modules": [
"Iris Insights (AI-enabled analytics/platform)",
"Bridge Clinic",
"On-Demand Services (24/7 ED psychiatry support)",
"Scheduled Services"
],
"integrations": [],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"Joint Commission accreditation"
],
"certifications": [
"Joint Commission"
],
"security_features": [],
"privacy_features": [
"HIPAA-compliant",
"Joint Commission-aligned processes"
],
"data_residency": "",
"customers": [
"Geisinger Health",
"Allina Health",
"Trinity Health of New England"
],
"user_reviews": [
"Not really. It was an underwhelming experience. I should clarify I did not have a formal interview. I did an initial screening interview.",
"Great place to work. Flexible schedule and supportive management.",
"Onboarding process is very smooth; they matched me with a county agency and it has been a perfect match.",
"Employees rate work-life balance highly but cite mixed experiences on career advancement."
],
"ratings": [
"KLAS / Best in KLAS 2025 — Overall performance score 94.6 (Iris named 2025 Best in KLAS)",
"KLAS Research — Professional Services overall score ~94.2",
"Indeed — 4.2 / 5 (based on ~45 reviews)",
"Glassdoor — 3.2 / 5 (employee reviews aggregate)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2013",
"integration_partners": [
"Holmusk",
"innovaTel (acquired from Quartet Health)",
"Quartet Health"
],
"id": "P0840",
"slug": "iris-telehealth",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/iris-telehealth.json"
}
}