Iris Telehealth

JSON twin: https://www.healthaidb.com/software/iris-telehealth.json

Company Name

Iris Telehealth

Product URL

https://iristelehealth.com

Company URL

https://iristelehealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• health Data Analytics
• Clinical
• Administrative
• Diagnostic
• Analytics

Summary

Iris Telehealth provides AI-driven behavioral health solutions to enhance patient care and operational efficiency for healthcare organizations.

Description

Iris Telehealth offers comprehensive behavioral health services, including telepsychiatry, Virtual Clinic, and Iris Insights, an AI-enabled platform for risk optimization, capacity management, and revenue cycle analytics. Their solutions integrate seamlessly with existing healthcare systems to improve access, reduce wait times, and ensure sustainable care models.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001
• ISO 13485
• ISO 27001
• SOC 2 Type 1
• SOC 2 Type 2
• SOC 3
• CSA STAR Level 2

Company Founding

2013

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• NIST
• Cyber Essentials
• Cyber Essentials Plus
• Data Security and Protection Toolkit (DSPT)
• Digital Technology Assessment Criteria (DTAC)

Customers

• Hospitals & Health Systems
• Community Mental Health Centers
• Community Health Centers & FQHCs
• Certified Community Behavioral Health Clinics

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• LOINC
• CPT
• NDC
• RxNorm
• ICD-9

Deployment Model

• SaaS

Features

• Virtual Clinic
• On-Demand Services
• Iris Insights
• Scheduled Services

Id

SW1591

Integration Partners

• innovaTel

Integrations

• Electronic Health Records (EHR)
• Practice Management Systems
• Telehealth Platforms
• Patient Portals
• Clinical Decision Support Systems
• Billing Systems
• Scheduling Systems
• Laboratory Information Systems
• Pharmacy Management Systems
• Health Information Exchanges (HIEs)
• Patient Monitoring Devices
• Mobile Health Applications
• Wearable Health Devices
• Remote Patient Monitoring Systems
• Telemedicine Equipment
• Clinical Data Repositories
• Health Analytics Platforms
• Patient Engagement Tools
• Clinical Trial Management Systems
• Medical Imaging Systems

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Behavioral Health Integration
• Clinical Support
• Operational Support
• Provider Burnout Prevention
• Quality Management
• Evidence-Based Care Models
• Implementation Support
• Technology Integration
• Quality Reviews
• Scalable Services

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent Management
• Anonymization
• Data Minimization
• Data Deletion Process
• GDPR Compliance
• CCPA Compliance
• Data Residency Options
• Data Encryption at Rest
• Data Encryption in Transit

Product Code

SW1591

Product Name

Iris Telehealth

Ratings

• 3.5/5 on G2
• 4/5 on G2
• 4.5/5 on G2

Regions Available

• United States

Related Urls

• https://elion.health/products/iris-telehealth

Release Year

2015

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit Logs
• 2FA
• DLP
• TLS
• PKI
• Access Control
• Malware Protection

Specialties

• Behavioral Health
• Psychiatry
• Psychology
• Mental Health

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• patients
• admins
• healthcare organizations

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Software is powerful but they are short staffed plus they are experiencing growing pains.
• Difficult implementation and not fully complete. Have high hopes for it once everything with implementation is complete.
• Implementation has felt unorganized; reporting has been rough. It's a little too customized and not as standardized as we would like.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Iris Telehealth",
  "company_name": "Iris Telehealth",
  "product_url": "https://iristelehealth.com",
  "company_url": "https://iristelehealth.com",
  "related_urls": [
    "https://elion.health/products/iris-telehealth"
  ],
  "product_code": "SW1591",
  "summary": "Iris Telehealth provides AI-driven behavioral health solutions to enhance patient care and operational efficiency for healthcare organizations.",
  "description": "Iris Telehealth offers comprehensive behavioral health services, including telepsychiatry, Virtual Clinic, and Iris Insights, an AI-enabled platform for risk optimization, capacity management, and revenue cycle analytics. Their solutions integrate seamlessly with existing healthcare systems to improve access, reduce wait times, and ensure sustainable care models.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "health Data Analytics",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Analytics"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "patients",
    "admins",
    "healthcare organizations"
  ],
  "specialties": [
    "Behavioral Health",
    "Psychiatry",
    "Psychology",
    "Mental Health"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2013",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Virtual Clinic",
    "On-Demand Services",
    "Iris Insights",
    "Scheduled Services"
  ],
  "optional_modules": [
    "Behavioral Health Integration",
    "Clinical Support",
    "Operational Support",
    "Provider Burnout Prevention",
    "Quality Management",
    "Evidence-Based Care Models",
    "Implementation Support",
    "Technology Integration",
    "Quality Reviews",
    "Scalable Services"
  ],
  "integrations": [
    "Electronic Health Records (EHR)",
    "Practice Management Systems",
    "Telehealth Platforms",
    "Patient Portals",
    "Clinical Decision Support Systems",
    "Billing Systems",
    "Scheduling Systems",
    "Laboratory Information Systems",
    "Pharmacy Management Systems",
    "Health Information Exchanges (HIEs)",
    "Patient Monitoring Devices",
    "Mobile Health Applications",
    "Wearable Health Devices",
    "Remote Patient Monitoring Systems",
    "Telemedicine Equipment",
    "Clinical Data Repositories",
    "Health Analytics Platforms",
    "Patient Engagement Tools",
    "Clinical Trial Management Systems",
    "Medical Imaging Systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "LOINC",
    "CPT",
    "NDC",
    "RxNorm",
    "ICD-9"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "NIST",
    "Cyber Essentials",
    "Cyber Essentials Plus",
    "Data Security and Protection Toolkit (DSPT)",
    "Digital Technology Assessment Criteria (DTAC)"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001",
    "ISO 13485",
    "ISO 27001",
    "SOC 2 Type 1",
    "SOC 2 Type 2",
    "SOC 3",
    "CSA STAR Level 2"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit Logs",
    "2FA",
    "DLP",
    "TLS",
    "PKI",
    "Access Control",
    "Malware Protection"
  ],
  "privacy_features": [
    "BAA available",
    "Consent Management",
    "Anonymization",
    "Data Minimization",
    "Data Deletion Process",
    "GDPR Compliance",
    "CCPA Compliance",
    "Data Residency Options",
    "Data Encryption at Rest",
    "Data Encryption in Transit"
  ],
  "data_residency": "US-only",
  "customers": [
    "Hospitals & Health Systems",
    "Community Mental Health Centers",
    "Community Health Centers & FQHCs",
    "Certified Community Behavioral Health Clinics"
  ],
  "user_reviews": [
    "Software is powerful but they are short staffed plus they are experiencing growing pains.",
    "Difficult implementation and not fully complete. Have high hopes for it once everything with implementation is complete.",
    "Implementation has felt unorganized; reporting has been rough. It's a little too customized and not as standardized as we would like."
  ],
  "ratings": [
    "3.5/5 on G2",
    "4/5 on G2",
    "4.5/5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "innovaTel"
  ],
  "id": "SW1591",
  "slug": "iris-telehealth",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/iris-telehealth.json"
  }
}