interactlyai

JSON twin: https://www.healthaidb.com/software/interactlyai.json

Company Name

Interactly AI

Product URL

https://www.interactly.ai/

Company URL

https://www.interactly.ai/

Categories

Summary

Multimodal AI platform that automates healthcare front- and back-office workflows (scheduling, results delivery, prior-auth, patient messaging) and integrates with EHR/RCM systems to reduce administrative burden.

Description

Interactly.ai provides full‑stack, agentic AI teammates (voice, text, email, fax) that handle scheduling, lab/result follow‑up, prior authorization paperwork, prescription refills and related administrative workflows. The platform combines natural language understanding, document intelligence, and deep EHR/RCM integrations and is marketed as outcome‑based billing rather than per‑tech fees.

Api Available

yes

Certifications

Company Founding

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0822

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Outcome‑based pricing; vendor bills for outcomes achieved rather than per‑tech fees — contact vendor for tiers and quotes; demo available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Interactly AI",
  "company_url": "https://www.interactly.ai/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "",
  "product_url": "https://www.interactly.ai/",
  "categories": [
    "administrative",
    "patient-facing",
    "conversational AI",
    "scheduling",
    "revenue cycle management",
    "document intelligence"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.interactly.ai/",
    "https://www.prweb.com/releases/interactly-ai-secures-pre-seed-funding-to-deliver-best-in-class-automation-for-healthcare-administration-302469421.html",
    "https://www.crunchbase.com/organization/interactly-ai",
    "https://benhamouglobalventures.com/portfolio_company/interactly-ai/",
    "https://www.linkedin.com/company/interactly-gen-ai/",
    "https://www.finsmes.com/2025/06/interactly-ai-raises-pre-seed-funding.html",
    "https://pitchbook.com/profiles/company/719824-60"
  ],
  "summary": "Multimodal AI platform that automates healthcare front- and back-office workflows (scheduling, results delivery, prior-auth, patient messaging) and integrates with EHR/RCM systems to reduce administrative burden.",
  "description": "Interactly.ai provides full‑stack, agentic AI teammates (voice, text, email, fax) that handle scheduling, lab/result follow‑up, prior authorization paperwork, prescription refills and related administrative workflows. The platform combines natural language understanding, document intelligence, and deep EHR/RCM integrations and is marketed as outcome‑based billing rather than per‑tech fees.",
  "target_users": [
    "clinicians",
    "medical assistants",
    "front‑office staff",
    "schedulers",
    "revenue cycle/billing teams",
    "practice administrators",
    "patients"
  ],
  "specialties": [
    "primary care",
    "outpatient specialty clinics",
    "laboratory services",
    "imaging/radiology scheduling",
    "behavioral health (scheduling/workflows)"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    ""
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Outcome‑based pricing; vendor bills for outcomes achieved rather than per‑tech fees — contact vendor for tiers and quotes; demo available.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Multimodal ingestion (PDFs, audio, fax, text)",
    "Natural-language AI for patient interactions (voice, text, email, fax)",
    "Workflow engine / decision-tree branching",
    "EHR write-back (chart updates)",
    "Scheduling automation (book/cancel/reschedule, waitlist management)",
    "Lab results delivery and follow-up agent",
    "Document intelligence / structured note generation",
    "Prior-authorization automation and paperwork handling",
    "Claims readiness / billing coordination with RCM",
    "Patient messaging and notification"
  ],
  "optional_modules": [],
  "integrations": [
    "EHR systems (write-back to customer EHRs)",
    "RCM / billing systems",
    "Telephony / voice systems",
    "Fax ingestion systems",
    "SMS / messaging channels"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "Audit logging",
    "SSO/SAML",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Data minimization"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [],
  "training_options": [],
  "release_year": "",
  "integration_partners": [],
  "id": "P0822",
  "slug": "interactlyai",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/interactlyai.json"
  }
}