Interactly.ai

JSON twin: https://www.healthaidb.com/software/interactly-ai.json

Company Name

Interactly

Product URL

https://www.interactly.ai

Company URL

https://www.interactly.ai

Categories

• administrative Operations
• patient Facing
• clinical Care
• diagnostic Support
• revenue Cycle
• patient Engagement
• clinical Workflow Automation
• ehr Integration
• ai Clinical Documentation Integrity
• healthcare Operations
• Administrative
• Clinical
• Diagnostic
• Revenue Cycle Management
• Workflow Automation
• Ai-powered Automation

Summary

Interactly.ai is an AI-driven platform that automates healthcare administrative tasks, enhancing patient engagement and operational efficiency.

Description

Interactly.ai offers a comprehensive suite of AI-powered agents designed to streamline healthcare administrative processes. These agents handle tasks such as lab result follow-ups, appointment scheduling, prescription refills, and insurance verifications, integrating seamlessly with existing Electronic Health Records (EHR) and Revenue Cycle Management (RCM) systems. The platform supports multimodal interactions across voice, text, email, and fax, ensuring continuous patient engagement and up-to-date medical records. Its features include a multimodal communication fabric, end-to-end workflow engine, healthcare knowledge graph, custom voice stack, and enterprise integrations with major EHR systems like Epic, Cerner, Athena, and NextGen. Interactly.ai's outcome-based pricing model charges based on achieved results, such as scheduled visits and cleared prior authorizations, rather than usage metrics like 'bot minutes'.

Api Available

yes

Certifications

• ISO 27001
• ISO 27018

Company Founding

2024

Company Offices

• United States

Compliance

• HIPAA
• SOC 2
• GDPR
• CCPA

Customers

Data Residency

US-only

Data Standards

• FHIR
• HL7
• DICOM

Deployment Model

• SaaS

Features

• Multimodal communication (voice, SMS, chat, email, fax)
• Automated scheduling and appointment management
• Lab result delivery and follow-up scheduling
• Prescription refill management
• Insurance verification and prior authorization processing
• Adaptive workflow engine with drag-and-drop builder
• Healthcare knowledge graph for up-to-date information
• Customizable voice stack with cloned provider voices
• Guard-railed LLM core with PHI redaction and anti-hallucination filters
• Enterprise integrations with EHRs and communication platforms

Id

SW1574

Integration Partners

Integrations

• Epic
• Cerner
• Athena
• NextGen
• Twilio
• Bandwidth
• Cisco
• Genesys

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Patient self-service portals
• Chronic and preventive outreach campaigns
• Revenue-cycle automation tools

Os Platforms

• Web

Pricing Details

Charges based on achieved results, such as scheduled visits and cleared prior authorizations, rather than usage metrics like 'bot minutes'.

Pricing Model

outcome-based

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1574

Product Name

Interactly.ai

Ratings

Regions Available

• United States

Related Urls

• https://elion.health/products/interactlyai

Release Year

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• General Healthcare
• Laboratory Services
• Scheduling
• Prescription Management
• Insurance Verification
• Revenue Cycle Management
• Patient Engagement
• Workflow Automation
• Ehr Integration
• Ai-powered Automation
• Healthcare Operations

Support Channels

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Interactly.ai",
  "company_name": "Interactly",
  "product_url": "https://www.interactly.ai",
  "company_url": "https://www.interactly.ai",
  "related_urls": [
    "https://elion.health/products/interactlyai"
  ],
  "product_code": "SW1574",
  "summary": "Interactly.ai is an AI-driven platform that automates healthcare administrative tasks, enhancing patient engagement and operational efficiency.",
  "description": "Interactly.ai offers a comprehensive suite of AI-powered agents designed to streamline healthcare administrative processes. These agents handle tasks such as lab result follow-ups, appointment scheduling, prescription refills, and insurance verifications, integrating seamlessly with existing Electronic Health Records (EHR) and Revenue Cycle Management (RCM) systems. The platform supports multimodal interactions across voice, text, email, and fax, ensuring continuous patient engagement and up-to-date medical records. Its features include a multimodal communication fabric, end-to-end workflow engine, healthcare knowledge graph, custom voice stack, and enterprise integrations with major EHR systems like Epic, Cerner, Athena, and NextGen. Interactly.ai's outcome-based pricing model charges based on achieved results, such as scheduled visits and cleared prior authorizations, rather than usage metrics like 'bot minutes'.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "clinical Care",
    "diagnostic Support",
    "revenue Cycle",
    "patient Engagement",
    "clinical Workflow Automation",
    "ehr Integration",
    "ai Clinical Documentation Integrity",
    "administrative Operations",
    "healthcare Operations",
    "Administrative",
    "Patient-facing",
    "Clinical",
    "Diagnostic",
    "Revenue Cycle Management",
    "Patient Engagement",
    "Workflow Automation",
    "Ehr Integration",
    "Ai-powered Automation",
    "Healthcare Operations"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "General Healthcare",
    "Laboratory Services",
    "Scheduling",
    "Prescription Management",
    "Insurance Verification",
    "Revenue Cycle Management",
    "Patient Engagement",
    "Workflow Automation",
    "Ehr Integration",
    "Ai-powered Automation",
    "Healthcare Operations"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "outcome-based",
  "pricing_details": "Charges based on achieved results, such as scheduled visits and cleared prior authorizations, rather than usage metrics like 'bot minutes'.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2024",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Multimodal communication (voice, SMS, chat, email, fax)",
    "Automated scheduling and appointment management",
    "Lab result delivery and follow-up scheduling",
    "Prescription refill management",
    "Insurance verification and prior authorization processing",
    "Adaptive workflow engine with drag-and-drop builder",
    "Healthcare knowledge graph for up-to-date information",
    "Customizable voice stack with cloned provider voices",
    "Guard-railed LLM core with PHI redaction and anti-hallucination filters",
    "Enterprise integrations with EHRs and communication platforms"
  ],
  "optional_modules": [
    "Patient self-service portals",
    "Chronic and preventive outreach campaigns",
    "Revenue-cycle automation tools"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "Athena",
    "NextGen",
    "Twilio",
    "Bandwidth",
    "Cisco",
    "Genesys"
  ],
  "data_standards": [
    "FHIR",
    "HL7",
    "DICOM"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "GDPR",
    "CCPA"
  ],
  "certifications": [
    "ISO 27001",
    "ISO 27018"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [],
  "training_options": [],
  "release_year": "",
  "integration_partners": [],
  "id": "SW1574",
  "slug": "interactly-ai",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/interactly-ai.json"
  }
}