intelycare

JSON twin: https://www.healthaidb.com/software/intelycare.json

Company Name

IntelyCare

Product URL

https://www.intelycare.com/facilities/

Company URL

https://www.intelycare.com

Categories

Summary

An on‑demand healthcare staffing platform that matches vetted nurses, LPNs and CNAs with per‑diem shifts and contract assignments using a mobile app and facility-facing scheduling tools.

Description

IntelyCare is a proprietary workforce/talent platform for post‑acute and long‑term care that provides per‑diem and contract nursing staff (W2 IntelyPros), shift posting, AI‑assisted matching, scheduling, block booking/local contracts, daily pay options, and an accredited training (IntelyEdu) offering. It includes mobile apps for clinicians and facility portals for shift management and workforce augmentation.

Api Available

yes

Certifications

Company Founding

2016

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0821

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Custom pricing; facility customers contact vendor for quotes. (Job board promotions: free job posting trial offers listed on site; contact sales for details.)

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2014

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "IntelyCare",
  "company_url": "https://www.intelycare.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2016",
  "product_url": "https://www.intelycare.com/facilities/",
  "categories": [
    "administrative",
    "workforce management",
    "staffing",
    "scheduling",
    "training",
    "mobile app"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.intelycare.com",
    "https://www.intelycare.com/about-us/",
    "https://www.intelycare.com/company/contact-us/",
    "https://www.intelycare.com/facilities/",
    "https://www.intelycare.com/facilities/products/",
    "https://www.intelycare.com/for-nursing-facilities/scheduling/",
    "https://www.intelycare.com/joint-commission/",
    "https://elion.health/products/intelycare",
    "https://apps.apple.com/us/app/intelycare-nursing-jobs-finder/id978207612",
    "https://play.google.com/store/apps/details?id=com.intelycare.m"
  ],
  "summary": "An on‑demand healthcare staffing platform that matches vetted nurses, LPNs and CNAs with per‑diem shifts and contract assignments using a mobile app and facility-facing scheduling tools.",
  "description": "IntelyCare is a proprietary workforce/talent platform for post‑acute and long‑term care that provides per‑diem and contract nursing staff (W2 IntelyPros), shift posting, AI‑assisted matching, scheduling, block booking/local contracts, daily pay options, and an accredited training (IntelyEdu) offering. It includes mobile apps for clinicians and facility portals for shift management and workforce augmentation.",
  "target_users": [
    "nurses",
    "licensed practical nurses (LPN/LVN)",
    "certified nursing assistants (CNA)",
    "facility administrators",
    "staffing coordinators/schedulers",
    "talent acquisition/HR",
    "education managers"
  ],
  "specialties": [
    "skilled nursing",
    "long-term care",
    "assisted living",
    "rehabilitation",
    "home health",
    "hospital/acute (limited)",
    "post-acute care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Custom pricing; facility customers contact vendor for quotes. (Job board promotions: free job posting trial offers listed on site; contact sales for details.)",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Shift creation and management (create/update/delete)",
    "Timecard reporting (create/update timecards)",
    "Webhook events for real-time shift status (accept/release/completed/deleted)",
    "Check-in / check-out API",
    "Scheduling/external-scheduling API endpoints",
    "Facility/unit-level shift targeting",
    "Shift boost/prioritization",
    "Provider (IntelyPro) assignment details in responses",
    "Sandbox (pre-prod) API environment",
    "JSON/REST API with standard HTTP status codes"
  ],
  "optional_modules": [
    "Sandbox / pre-production API access",
    "Webhook integration"
  ],
  "integrations": [],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [
    "Joint Commission"
  ],
  "security_features": [
    "HTTPS / TLS (JSON over HTTPS)",
    "API key authentication (X-API-KEY header)",
    "HMAC SHA256 webhook signatures (X-Signature-IC)",
    "Client-scoped API keys",
    "Audit-style webhook event logging"
  ],
  "privacy_features": [],
  "data_residency": "",
  "customers": [
    "Westchester Manor",
    "Rocky Mountain Care – Cottage on the Vine"
  ],
  "user_reviews": [
    "I love IntelyCare. They have some of the best rates compared to other agencies. They do have a ranking system, but it wasn't an issue for me to find shifts.",
    "IntelyCare is awesome. I work for a very similar per diem staffing agency and have been meaning to onboard with Intelycare.",
    "They bully their employees and I have heard from other nursing staff to stay away from this company due to the continuous mix-ups in ...",
    "IntelyCare is one of the better agencies to work for. They have communicative customer service and give bonuses. You only have to work once every 6 months to ...",
    "As soon as I clock out, I can access my pay on the DailyPay app. I've never had any issues.",
    "The problem I've had with them is they put you on a rating system. So when you start out you are on the lowest rung and there aren't many ...",
    "Great if you need flexible schedules but often unreliable and the pay could be better."
  ],
  "ratings": [
    "Glassdoor: 3.5/5 (employee reviews)",
    "Indeed: multiple employee reviews (mixed; common themes: flexible scheduling, pay complaints)",
    "Better Business Bureau: complaints filed (see BBB profile)"
  ],
  "support_channels": [
    "email",
    "phone",
    "24x7",
    "account managers (site visits / local support)",
    "clinical quality assurance / incident management"
  ],
  "training_options": [
    "documentation",
    "IntelyEdu (training resources)",
    "webinars",
    "live_online",
    "onsite (account manager site visits / local onboarding)",
    "ongoing competency training"
  ],
  "release_year": "2014",
  "integration_partners": [
    "DailyPay",
    "App stores (iOS / Google Play distribution)",
    "Joint Commission (compliance resources / mentions)"
  ],
  "id": "P0821",
  "slug": "intelycare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/intelycare.json"
  }
}