InstaMed

JSON twin: https://www.healthaidb.com/software/instamed.json

Company Name

InstaMed

Product URL

https://www.instamed.com

Company URL

https://www.instamed.com

Categories

• administrative Operations
• patient Facing
• clinical Care
• diagnostic Support
• financial Management
• data Security
• data Integration
• scheduling
• communication
• clinical Documentation
• Administrative
• Clinical
• Diagnostic
• Integration
• Document Management

Summary

InstaMed is a healthcare payments network that connects providers, payers, and consumers on a single platform, streamlining transactions and improving financial performance.

Description

InstaMed offers a comprehensive suite of healthcare payment solutions, including electronic medical records (EMR), secure messaging, smart document editing, and integrated scheduling. Their platform supports various payment methods, such as credit/debit cards, ACH, and remote deposit, facilitating real-time and batch transactions. Designed for healthcare providers, payers, and patients, InstaMed ensures data security through advanced encryption and compliance with health data hosting standards. The platform is accessible via web and mobile devices, enhancing accessibility and efficiency in healthcare settings.

Api Available

yes

Certifications

• PCI-Validated P2PE Solution Provider
• EMV certified with all major card brands
• EHNAC
• NACHA compliance

Company Founding

2004

Company Offices

• United States
• France
• United Kingdom
• Germany
• Australia
• India
• Brazil
• South Korea
• Japan
• Mexico

Compliance

• HIPAA
• HITECH
• SOC 1
• SOC 2
• PCI-DSS Level One
• HITRUST CSF
• CAQH CORE Phase I
• CAQH CORE Phase II
• CAQH CORE Phase III
• EHNAC
• NACHA

Customers

• Hospitals
• Health Systems
• Medical Practices
• Clinics
• Health Plans
• Payers

Data Residency

US and EU region options

Data Standards

• HL7 v2
• FHIR
• X12 EDI
• ISO 8583
• EMV
• NFC
• ACH
• ISO 20022
• ISO 4217
• ISO 3166-1

Deployment Model

• SaaS

Features

• Consumer and staff payment portals
• Payment plan scheduling
• Payment posting integration
• Omnichannel payment collection
• Flexible integration options
• PCI compliance

Id

SW1567

Integration Partners

• EHR systems
• EMR systems
• Practice Management systems
• Clearinghouses

Integrations

• EHR/EMR systems
• Practice management systems
• Patient engagement platforms
• Interactive Voice Response systems
• Accounting software
• Clearinghouses
• Payers
• Visa
• MasterCard
• American Express
• Discover
• Paper and electronic checks
• Apple Pay
• Google Pay
• Keragon

Languages Supported

• English
• French
• Spanish
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Portuguese
• Japanese
• Korean
• Chinese
• Russian
• Arabic
• Hindi
• Bengali
• Punjabi
• Gujarati

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• InstaMed Secure Token
• InstaMed Connect API
• InstaMed Online Staff Portal

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW1567

Product Name

InstaMed

Ratings

• 2.7/5 on G2

Regions Available

• United States
• France
• Canada
• United Kingdom
• Germany
• Australia
• India
• Brazil
• South Korea
• Japan
• Mexico
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland

Related Urls

• https://elion.health/products/instamed

Release Year

2004

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• Radiology
• Cardiology
• Oncology
• Gastroenterology
• Surgery
• Ent
• Dermatology
• Orthopedics
• Neurology
• Pediatrics
• Obstetrics
• Gynecology
• Urology
• Psychiatry
• Pulmonology
• Endocrinology
• Rheumatology
• Hematology
• Infectious Disease
• Allergy And Immunology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Terrible Customer Service and Poor resolution of problems with payments
• Very easy to navigate to find what you are looking for. Links take you to the different accounts
• Great product! Very easy to use and has excellent built-in reporting capabilities
• Easy to use - Excellent customer service
• Improved consumer experience and boosted digital engagement

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "InstaMed",
  "company_name": "InstaMed",
  "product_url": "https://www.instamed.com",
  "company_url": "https://www.instamed.com",
  "related_urls": [
    "https://elion.health/products/instamed"
  ],
  "product_code": "SW1567",
  "summary": "InstaMed is a healthcare payments network that connects providers, payers, and consumers on a single platform, streamlining transactions and improving financial performance.",
  "description": "InstaMed offers a comprehensive suite of healthcare payment solutions, including electronic medical records (EMR), secure messaging, smart document editing, and integrated scheduling. Their platform supports various payment methods, such as credit/debit cards, ACH, and remote deposit, facilitating real-time and batch transactions. Designed for healthcare providers, payers, and patients, InstaMed ensures data security through advanced encryption and compliance with health data hosting standards. The platform is accessible via web and mobile devices, enhancing accessibility and efficiency in healthcare settings.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "clinical Care",
    "diagnostic Support",
    "financial Management",
    "data Security",
    "data Integration",
    "scheduling",
    "communication",
    "clinical Documentation",
    "Administrative",
    "Patient-facing",
    "Clinical",
    "Diagnostic",
    "Financial Management",
    "Data Security",
    "Integration",
    "Scheduling",
    "Communication",
    "Document Management"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Radiology",
    "Cardiology",
    "Oncology",
    "Gastroenterology",
    "Surgery",
    "Ent",
    "Dermatology",
    "Orthopedics",
    "Neurology",
    "Pediatrics",
    "Obstetrics",
    "Gynecology",
    "Urology",
    "Psychiatry",
    "Pulmonology",
    "Endocrinology",
    "Rheumatology",
    "Hematology",
    "Infectious Disease",
    "Allergy And Immunology"
  ],
  "regions_available": [
    "United States",
    "France",
    "Canada",
    "United Kingdom",
    "Germany",
    "Australia",
    "India",
    "Brazil",
    "South Korea",
    "Japan",
    "Mexico",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland"
  ],
  "languages_supported": [
    "English",
    "French",
    "Spanish",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Portuguese",
    "Japanese",
    "Korean",
    "Chinese",
    "Russian",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Gujarati"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "France",
    "United Kingdom",
    "Germany",
    "Australia",
    "India",
    "Brazil",
    "South Korea",
    "Japan",
    "Mexico"
  ],
  "company_founding": "2004",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Consumer and staff payment portals",
    "Payment plan scheduling",
    "Payment posting integration",
    "Omnichannel payment collection",
    "Flexible integration options",
    "PCI compliance"
  ],
  "optional_modules": [
    "InstaMed Secure Token",
    "InstaMed Connect API",
    "InstaMed Online Staff Portal"
  ],
  "integrations": [
    "EHR/EMR systems",
    "Practice management systems",
    "Patient engagement platforms",
    "Interactive Voice Response systems",
    "Accounting software",
    "Clearinghouses",
    "Payers",
    "Visa",
    "MasterCard",
    "American Express",
    "Discover",
    "Paper and electronic checks",
    "Apple Pay",
    "Google Pay",
    "Keragon"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR",
    "X12 EDI",
    "ISO 8583",
    "EMV",
    "NFC",
    "ACH",
    "ISO 20022",
    "ISO 4217",
    "ISO 3166-1"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 1",
    "SOC 2",
    "PCI-DSS Level One",
    "HITRUST CSF",
    "CAQH CORE Phase I",
    "CAQH CORE Phase II",
    "CAQH CORE Phase III",
    "EHNAC",
    "NACHA"
  ],
  "certifications": [
    "PCI-Validated P2PE Solution Provider",
    "EMV certified with all major card brands",
    "EHNAC",
    "NACHA compliance"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US and EU region options",
  "customers": [
    "Hospitals",
    "Health Systems",
    "Medical Practices",
    "Clinics",
    "Health Plans",
    "Payers"
  ],
  "user_reviews": [
    "Terrible Customer Service and Poor resolution of problems with payments",
    "Very easy to navigate to find what you are looking for. Links take you to the different accounts",
    "Great product! Very easy to use and has excellent built-in reporting capabilities",
    "Easy to use - Excellent customer service",
    "Improved consumer experience and boosted digital engagement"
  ],
  "ratings": [
    "2.7/5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2004",
  "integration_partners": [
    "EHR systems",
    "EMR systems",
    "Practice Management systems",
    "Clearinghouses"
  ],
  "id": "SW1567",
  "slug": "instamed",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/instamed.json"
  }
}