insightful

JSON twin: https://www.healthaidb.com/software/insightful.json

Company Name

Insightful

Product URL

https://www.insightful.io/employee-monitoring

Company URL

https://www.insightful.io/

Categories

Summary

Insightful is a workforce analytics and employee monitoring platform that provides time tracking, productivity monitoring, automated time mapping and AI-driven insights to optimize remote, hybrid and onsite teams.

Description

Insightful (formerly Workpuls) is a commercial SaaS workforce analytics product offering employee monitoring, automatic time mapping, time & attendance, screen/activity monitoring, insider threat detection and AI-powered reports to improve productivity, workload balance and process efficiency. The platform provides integrations with common HR, ticketing and project tools and advertises enterprise-grade security (SOC 2, ISO 27001, HIPAA, GDPR).

Api Available

yes

Certifications

Company Founding

2015

Company Offices

Compliance

Customers

Data Residency

US, EU and CA hosting regions available; option for on-premise or private cloud deployment

Data Standards

Deployment Model

Features

Id

P0806

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

Proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Free trial available (no credit card). Paid subscription tiers; public pricing page and contact vendor for enterprise/custom pricing.

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Agent for Windows/macOS/Linux; SaaS hosted on Google Cloud; optional customer-provided on-prem servers

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Insightful",
  "company_url": "https://www.insightful.io/",
  "company_offices": [
    "United States",
    "Serbia"
  ],
  "company_founding": "2015",
  "product_url": "https://www.insightful.io/employee-monitoring",
  "categories": [
    "administrative",
    "workforce-analytics",
    "time-tracking",
    "employee-monitoring",
    "productivity-management",
    "operational-efficiency",
    "security"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.insightful.io/",
    "https://www.insightful.io/employee-monitoring",
    "https://www.insightful.io/security",
    "https://www.insightful.io/pricing",
    "https://help.insightful.io/en/",
    "https://developers.insightful.io/",
    "https://www.insightful.io/llm-info",
    "https://www.g2.com/sellers/insightful-formerly-workpuls",
    "https://www.capterra.com/p/142813/Workpuls/",
    "https://status.insightful.io/"
  ],
  "summary": "Insightful is a workforce analytics and employee monitoring platform that provides time tracking, productivity monitoring, automated time mapping and AI-driven insights to optimize remote, hybrid and onsite teams.",
  "description": "Insightful (formerly Workpuls) is a commercial SaaS workforce analytics product offering employee monitoring, automatic time mapping, time & attendance, screen/activity monitoring, insider threat detection and AI-powered reports to improve productivity, workload balance and process efficiency. The platform provides integrations with common HR, ticketing and project tools and advertises enterprise-grade security (SOC 2, ISO 27001, HIPAA, GDPR).",
  "target_users": [
    "managers",
    "team leads",
    "human resources",
    "IT/security teams",
    "operations/administrators",
    "healthcare administrators",
    "remote workers"
  ],
  "specialties": [
    "workforce analytics",
    "productivity monitoring",
    "time tracking",
    "process improvement"
  ],
  "regions_available": [
    "Global",
    "United States",
    "United Kingdom",
    "European Union",
    "Canada",
    "Australia"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Free trial available (no credit card). Paid subscription tiers; public pricing page and contact vendor for enterprise/custom pricing.",
  "license": "Proprietary commercial",
  "deployment_model": [
    "SaaS",
    "On-premise",
    "Private cloud"
  ],
  "os_platforms": [
    "Web",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Real-time activity monitoring",
    "Time & attendance tracking",
    "Automatic time mapping (project/task auto-assignment)",
    "Manual time entries & timesheets",
    "App and website usage tracking",
    "Screenshots (random & rules-based)",
    "Activity logs (second-by-second raw data)",
    "Productivity labeling/categorization",
    "Productivity analytics & trends",
    "Reports (daily/weekly/monthly) and alerts",
    "Project and task time tracking",
    "Insider threat detection / alerts",
    "Location insights",
    "Manager and employee self-service logins",
    "Raw data export / REST API"
  ],
  "optional_modules": [
    "InsightsAI (AI-powered insights)",
    "Insider Threat Detection",
    "Private cloud deployment option",
    "On-premise deployment option"
  ],
  "integrations": [
    "Jira",
    "Trello",
    "Asana",
    "Aha!",
    "ClickUp",
    "BambooHR",
    "BigQuery",
    "GitHub",
    "GitLab",
    "Azure DevOps",
    "Bitbucket",
    "Front",
    "Help Scout",
    "Wrike",
    "Teamwork",
    "Pivotal Tracker",
    "Shortcut",
    "Zoho BugTracker"
  ],
  "data_standards": [
    "GDPR",
    "CCPA",
    "PCI DSS",
    "ISO 27001",
    "SOC 2",
    "Cloud Security Alliance (CSA)"
  ],
  "api_available": "yes",
  "system_requirements": "Agent for Windows/macOS/Linux; SaaS hosted on Google Cloud; optional customer-provided on-prem servers",
  "compliance": [
    "SOC 2",
    "ISO 27001",
    "HIPAA",
    "GDPR",
    "CCPA",
    "PCI DSS",
    "Cloud Security Alliance"
  ],
  "certifications": [
    "SOC 2",
    "ISO 27001",
    "HIPAA compliance statement",
    "PCI DSS"
  ],
  "security_features": [
    "Encryption in transit (TLS) and at rest (AES-256)",
    "Google Cloud KMS key management",
    "Role-based access control (RBAC)",
    "Single Sign-On (SSO) and Two-Factor Authentication (2FA)",
    "Audit logs",
    "Automated account lockdown and idle session auto-logout",
    "Third-party security testing / vulnerability remediation"
  ],
  "privacy_features": [
    "Configurable data retention (screenshots 60 days, other data up to 24 months)",
    "Logical tenant data segregation",
    "On-premise / private cloud option to keep data in customer environment",
    "Data deletion/retention policy and disposal procedures"
  ],
  "data_residency": "US, EU and CA hosting regions available; option for on-premise or private cloud deployment",
  "customers": [
    "Botkeeper",
    "Farmers Insurance",
    "1point1",
    "Caduceus Health",
    "Lean Staffing",
    "Hare"
  ],
  "user_reviews": [
    "The platform is intuitive, reliable, and gives us clear visibility into productivity trends without being invasive.",
    "Overall we are really happy with Insightful. It helps me monitor remote employees to make sure they are working.",
    "Insightful made time tracking effortless and helped us reduce billing disputes — automatic time mapping saved hours every week.",
    "Good reporting and fairly simple to deploy across our distributed teams; support helped with integrations."
  ],
  "ratings": [
    "G2: Rated #1 High Performer (badge)",
    "Capterra: Multiple positive verified reviews (4+ stars)",
    "Trustpilot: User reviews available"
  ],
  "support_channels": [
    "email",
    "phone",
    "help_center/ticketing",
    "live_demo/sales",
    "webinars"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "",
  "integration_partners": [
    "Jira",
    "Trello",
    "Asana",
    "Aha!",
    "ClickUp",
    "Azure DevOps",
    "Basecamp",
    "Bitbucket",
    "Front",
    "GitHub",
    "GitLab",
    "Gladly",
    "Height",
    "Help Scout",
    "Hive",
    "Jira Service Management",
    "Linear",
    "Pivotal Tracker",
    "Rally",
    "Shortcut"
  ],
  "id": "P0806",
  "slug": "insightful",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/insightful.json"
  }
}