JSON twin: https://www.healthaidb.com/software/insight-health-virtual-care-assistant.json
Insight Health
https://www.insighthealth.ai/solution-virtual-care-assistant
Conversational AI agent that automates patient intake, history capture, triage and follow‑up to reduce clinician documentation time and improve patient engagement.
Insight Health Virtual Care Assistant is a patient‑facing AI clinical agent that conducts pre‑visit intake, captures comprehensive histories, guides patients through condition‑specific workflows, routes referrals, and integrates with EHRs and clinic workflows to save clinician time and improve satisfaction.
unknown
2023
P0804
2025-09-07
proprietary commercial
Free tier available ("Free Forever"); monthly and annual paid plans; public pricing page lists tiered subscription — contact vendor for enterprise pricing and trial details.
subscription
2023
product
1.0
{
"company_name": "Insight Health",
"company_url": "https://www.insighthealth.ai/",
"company_offices": [
"United States"
],
"company_founding": "2023",
"product_url": "https://www.insighthealth.ai/solution-virtual-care-assistant",
"categories": [
"Patient Intake",
"Autonomous Patient Assessment",
"Patient-facing",
"Clinical"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.insighthealth.ai/solution-virtual-care-assistant",
"https://www.insighthealth.ai/",
"https://www.insighthealth.ai/pricing",
"https://www.insighthealth.ai/ehr-integrations",
"https://www.insighthealth.ai/trust-safety",
"https://elion.health/products/insight-health-virtual-care-assistant",
"https://marketplace.athenahealth.com/product/insight-health",
"https://www.businesswire.com/news/home/20250127483346/en/Insight-Health-Joins-athenahealths-Marketplace-Program-to-Introduce-AI-Clinical-Assistant-to-Healthcare-Providers",
"https://www.fiercehealthcare.com/ai-and-machine-learning/insight-health-hits-market-ai-agents-routine-tasks-patient-intake-follow"
],
"summary": "Conversational AI agent that automates patient intake, history capture, triage and follow‑up to reduce clinician documentation time and improve patient engagement.",
"description": "Insight Health Virtual Care Assistant is a patient‑facing AI clinical agent that conducts pre‑visit intake, captures comprehensive histories, guides patients through condition‑specific workflows, routes referrals, and integrates with EHRs and clinic workflows to save clinician time and improve satisfaction.",
"target_users": [
"clinicians",
"nurses",
"patients",
"medical assistants",
"clinic administrators",
"call center staff",
"referral coordinators"
],
"specialties": [
"primary care",
"gastroenterology",
"pain & spine",
"neurosurgery",
"otolaryngology (ENT)"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Free tier available (\"Free Forever\"); monthly and annual paid plans; public pricing page lists tiered subscription — contact vendor for enterprise pricing and trial details.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web (browser)",
"Chrome extension"
],
"features": [
"Automated pre-visit patient history capture",
"AI-powered patient guidance and symptom evaluation",
"Condition- and specialty-specific intake pathways",
"Customizable intake workflows",
"Automated generation of comprehensive medical notes",
"Aura AI Scribe (AI clinical scribe)",
"Patient outreach and follow-up automation",
"Referral management and routing",
"Pre-visit intake chatbot/agent",
"After-visit summary generation",
"Provider-facing UI integrations with EHR charting",
"Templates and note formatting customization",
"Chrome extension for embedding into workflows"
],
"optional_modules": [
"Aura AI Scribe",
"Pre-visit Intake Agent",
"Follow-up AI Agent",
"Referrals AI Agent",
"FrontDesk AI Agent",
"Phone Triage AI Agent"
],
"integrations": [
"Epic",
"athenahealth / AthenaOne",
"DrChrono",
"eClinicalWorks",
"AdvancedMD"
],
"data_standards": [
"HL7 v2 (implied via EHR integrations)",
"FHIR (implied via modern EHR integration)"
],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2 Type II"
],
"certifications": [
"SOC 2 Type II"
],
"security_features": [
"Encrypted communications and data storage",
"De-identification / anonymization technology",
"Third-party penetration testing",
"Audit logging (implied)"
],
"privacy_features": [
"Standard Business Associate Agreement (BAA) available",
"De-identification of PHI",
"Transparent data security and access policies"
],
"data_residency": "",
"customers": [
"MedNOW Clinics",
"Headland Family Medicine Providers"
],
"user_reviews": [],
"ratings": [],
"support_channels": [],
"training_options": [],
"release_year": "2023",
"integration_partners": [
"athenahealth (AthenaOne / athenahealth Marketplace)",
"NextGen Healthcare (NextGen marketplace)"
],
"id": "P0804",
"slug": "insight-health-virtual-care-assistant",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/insight-health-virtual-care-assistant.json"
}
}