JSON twin: https://www.healthaidb.com/software/inquira-health.json
Inquira Health
https://www.inquira.health/en/product
Inquira Health provides AI-powered conversational voice and chat assistants for healthcare to automate administrative tasks, reduce no-shows, run questionnaires, and improve patient engagement.
Cloud or on‑prem conversational AI platform tailored for healthcare: scalable voice agents and chatbots that run automated calls/chats, collect clinical questionnaires, route calls, integrate via FHIR/APIs, record/transcribe interactions, provide analytics, and support compliance (HIPAA, GDPR, ISO 27001).
yes
2024
US-based cloud hosting (US data centers); sub-processor list disclosed
P0803
2025-09-07
commercial / proprietary
Usage-based tiers: Standard $150/month + $0.20 per conversational minute (max 3,000 min/month); Pro $350/month + $0.15 per conversational minute (max 10,000 min/month) with API access; Enterprise custom pricing (as low as $0.10/min, unlimited minutes, custom integrations, SLA, on-prem options). Contact vendor for enterprise quotes.
subscription
2024
SaaS-hosted (US cloud); supports SIP for BYO-telephony; no customer on-prem SW required
product
1.0
{
"company_name": "Inquira Health",
"company_url": "https://www.inquira.health",
"company_offices": [
"Netherlands",
"United States",
"Singapore",
"Australia"
],
"company_founding": "2024",
"product_url": "https://www.inquira.health/en/product",
"categories": [
"patient-facing",
"administrative",
"communication",
"conversational voice AI",
"patient engagement",
"interoperability",
"AI-driven automation"
],
"market_segment": [
"enterprise",
"smb",
"healthcare providers"
],
"links": [
"https://www.inquira.health/en",
"https://www.inquira.health/en/product",
"https://docs.inquira.health/introduction",
"https://www.inquira.health/en/trust-center",
"https://www.inquira.health/en/pricing",
"https://www.inquira.health/en/about",
"https://docs.inquira.health/api-reference/introduction",
"https://docs.inquira.health/reference/languages",
"https://www.linkedin.com/company/inquira-health/",
"https://www.startus-insights.com/innovators-guide/emerging-ai-trends-in-healthcare/"
],
"summary": "Inquira Health provides AI-powered conversational voice and chat assistants for healthcare to automate administrative tasks, reduce no-shows, run questionnaires, and improve patient engagement.",
"description": "Cloud or on‑prem conversational AI platform tailored for healthcare: scalable voice agents and chatbots that run automated calls/chats, collect clinical questionnaires, route calls, integrate via FHIR/APIs, record/transcribe interactions, provide analytics, and support compliance (HIPAA, GDPR, ISO 27001).",
"target_users": [
"administrators",
"receptionists",
"care coordinators",
"clinicians",
"nurses",
"patients",
"health system IT",
"call center staff",
"payers"
],
"specialties": [
"patient engagement",
"appointment reminders / no-show reduction",
"patient intake",
"chronic disease management",
"mental health assessment (e.g., PHQ-9)",
"post-operative follow-up",
"medication adherence",
"patient satisfaction surveys",
"billing and insurance assistance"
],
"regions_available": [
"European Union",
"United States",
"Singapore",
"Australia",
"Western Europe",
"Global (contact vendor for specifics)"
],
"languages_supported": [
"English",
"Dutch",
"Spanish",
"French",
"German",
"Italian",
"Swedish",
"Norwegian",
"Finnish",
"Portuguese",
"Arabic",
"57+ languages (see vendor docs)"
],
"pricing_model": "subscription",
"pricing_details": "Usage-based tiers: Standard $150/month + $0.20 per conversational minute (max 3,000 min/month); Pro $350/month + $0.15 per conversational minute (max 10,000 min/month) with API access; Enterprise custom pricing (as low as $0.10/min, unlimited minutes, custom integrations, SLA, on-prem options). Contact vendor for enterprise quotes.",
"license": "commercial / proprietary",
"deployment_model": [
"SaaS",
"hybrid"
],
"os_platforms": [
"Web",
"Telephony (PSTN/SIP)"
],
"features": [
"AI-powered voice call assistants",
"Workflow creator with script-to-workflow conversion",
"Template library (scheduling, intake, surveys, reminders)",
"Multilingual TTS and voice personalization",
"Complex scheduling logic (availability, timezones)",
"SIP integration / bring-your-own-telephony",
"Phone number provisioning",
"Real-time transcripts and live monitoring",
"Structured data extraction from calls with traceability",
"Monitoring dashboard and performance analytics",
"Compliance monitoring and audit logs",
"Call recording and media encryption",
"Role-based access control (RBAC)",
"Multi-factor authentication (MFA)",
"APIs (REST/FHIR) for integration",
"Disaster recovery with RPO/RTO targets",
"24/7 monitoring & incident response",
"CI/CD secure development pipeline"
],
"optional_modules": [
"Phone number provisioning",
"Bring-your-own-telephony (SIP) integration",
"Advanced analytics / monitoring add-on",
"Business Associate Agreement (BAA) package",
"Custom workflow/template development"
],
"integrations": [
"Azure OpenAI (for LLM governance/content filtering)",
"Major cloud providers (AWS / Azure / GCP) as infrastructure",
"SIP telephony providers / PSTN carriers",
"REST / FHIR APIs for EHR/connectivity"
],
"data_standards": [
"FHIR",
"REST API",
"TLS 1.3 / SRTP (media transport)"
],
"api_available": "yes",
"system_requirements": "SaaS-hosted (US cloud); supports SIP for BYO-telephony; no customer on-prem SW required",
"compliance": [
"HIPAA",
"GDPR",
"EU AI Act"
],
"certifications": [],
"security_features": [
"AES-256 encryption at rest",
"TLS 1.3 (and SRTP for media) in transit",
"Role-based access control (RBAC)",
"Multi-factor authentication (MFA)",
"Audit logging and monitoring",
"Zero Trust architecture (WireGuard)",
"24/7 security monitoring"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Support for data subject rights (access, correction, deletion)",
"Data retention and secure deletion policies",
"Traceability of extracted data to transcripts",
"Consent and human oversight controls for AI workflows"
],
"data_residency": "US-based cloud hosting (US data centers); sub-processor list disclosed",
"customers": [],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email",
"contact_form",
"demo_booking"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2024",
"integration_partners": [
"FHIR (EHR integrations)",
"REST API",
"SIP telephony / PSTN providers",
"Custom EHR integrations"
],
"id": "P0803",
"slug": "inquira-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/inquira-health.json"
}
}