JSON twin: https://www.healthaidb.com/software/innovaccer-agents-of-care.json
Innovaccer
https://innovaccer.com/agents-of-care
AI-powered, pre-trained virtual assistants that automate low-value administrative and care-coordination tasks for health systems and payers.
Agents of Care is a suite of healthcare-native AI agents (scheduling, patient intake, referral, prior authorization, ED/TCM follow-up, care-gap closure, HCC/risk coding, FAQ, etc.) that integrates with the Innovaccer Data Activation Platform to unify patient data and execute automated, bi-directional workflows across EHRs to reduce administrative burden and improve care team productivity and patient engagement.
yes
2014
P0793
2025-09-07
commercial, proprietary
Contact vendor for pricing and deployment options; enterprise sales and demo available.
enterprise_quote
2025
product
1.0
{
"company_name": "Innovaccer",
"company_url": "https://innovaccer.com",
"company_offices": [
"United States",
"India",
"United Arab Emirates"
],
"company_founding": "2014",
"product_url": "https://innovaccer.com/agents-of-care",
"categories": [
"administrative",
"patient engagement",
"care coordination",
"clinical",
"access / scheduling",
"prior authorization",
"risk coding / HCC",
"AI assistants / automation",
"contact center / omnichannel"
],
"market_segment": [
"enterprise"
],
"links": [
"https://innovaccer.com/agents-of-care",
"https://innovaccer.com/about",
"https://innovaccer.com/data-activation-platform",
"https://innovaccer.com/sara",
"https://innovaccer.com/security-and-trust",
"https://innovaccer.com/contact-us",
"https://innovaccer.com/resources/news/innovaccer-launches-agents-of-care-to-transform-healthcare-operations-enhance-care-delivery",
"https://www.businesswire.com/news/home/20250217529855/en/Innovaccer-Launches-Agents-of-Care-to-Transform-Healthcare-Operations-Enhance-Care-Delivery",
"https://www.cnbc.com/2025/02/17/innovaccer-launches-ai-agents-for-doctors-hospitals-to-fix-burnout.html",
"https://hitconsultant.net/2025/02/17/innovaccer-launches-agents-of-care-%E1%B5%80%E1%B4%B9-for-enhanced-care-delivery/"
],
"summary": "AI-powered, pre-trained virtual assistants that automate low-value administrative and care-coordination tasks for health systems and payers.",
"description": "Agents of Care is a suite of healthcare-native AI agents (scheduling, patient intake, referral, prior authorization, ED/TCM follow-up, care-gap closure, HCC/risk coding, FAQ, etc.) that integrates with the Innovaccer Data Activation Platform to unify patient data and execute automated, bi-directional workflows across EHRs to reduce administrative burden and improve care team productivity and patient engagement.",
"target_users": [
"care managers",
"clinicians",
"nurses",
"schedulers",
"population health teams",
"revenue cycle teams",
"quality managers",
"health system administrators",
"payers",
"patients"
],
"specialties": [
"primary care",
"emergency medicine",
"cardiology",
"population health / care management",
"behavioral health"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and deployment options; enterprise sales and demo available.",
"license": "commercial, proprietary",
"deployment_model": [
"SaaS",
"cloud"
],
"os_platforms": [
"Web"
],
"features": [
"AI-powered agents (Scheduling, Patient Intake, Referral, Authorization, ED/TCM Follow-up, Care Gap Closure, Risk/HCC Coding, FAQ)",
"24x7 automated voice and digital patient outreach",
"Bi-directional EHR integration for read/write workflows",
"Patient intake, eligibility and insurance verification",
"Automated prior-authorization preparation and tracking",
"Referral management and specialist matching",
"Care gap identification and closure workflows",
"HCC/risk coding identification and provider documentation workflow",
"Appointment booking, reminders and rescheduling",
"Clinical documentation updates to patient record",
"Analytics-driven patient prioritization and chase lists",
"Multilingual natural language interactions",
"Workflow customization and orchestration",
"Integration with Data Activation Platform for 360° patient view"
],
"optional_modules": [
"Omnichannel Communications",
"CRM & Access Center integration",
"Pre-built agent templates (e.g., TCM, Scheduling, Authorization)",
"Custom agent/workflow configuration"
],
"integrations": [
"Epic",
"Cerner",
"200+ EHRs (bi-directional integrations)",
"Payer systems / insurance eligibility",
"CRM systems",
"Scheduling systems"
],
"data_standards": [
"HL7 FHIR",
"USCDI",
"HL7 v2",
"SNOMED",
"ICD-10"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITRUST",
"SOC 2"
],
"certifications": [
"HITRUST",
"SOC 2"
],
"security_features": [
"Encryption (in transit & at rest)",
"Role-based access control (RBAC)",
"SSO/SAML",
"Audit logging",
"Multi-factor authentication (2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Privacy policy and data handling controls"
],
"data_residency": "",
"customers": [
"Kaiser Permanente",
"Orlando Health",
"Banner Health",
"CommonSpirit Health",
"CHI Health",
"Franciscan Health",
"Atlantic Health System"
],
"user_reviews": [],
"ratings": [
"Best in KLAS 2025 — 94.5 (KLAS)",
"Black Book 2024 — 9.75 (Black Book)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"certification",
"community"
],
"release_year": "2025",
"integration_partners": [
"XO Health",
"Zynx Health",
"P3 Health Partners",
"Amazon Web Services (AWS)"
],
"id": "P0793",
"slug": "innovaccer-agents-of-care",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/innovaccer-agents-of-care.json"
}
}