infinx-patient-access-plus

JSON twin: https://www.healthaidb.com/software/infinx-patient-access-plus.json

Company Name

Infinx Healthcare

Product URL

https://www.infinx.com/patient-access-analytics/

Company URL

https://www.infinx.com

Categories

Summary

Infinx Patient Access Plus is an AI-enabled patient access and revenue-cycle platform that automates eligibility verification, benefits checks, patient pay estimates and prior authorizations to accelerate financial clearance before care.

Description

Cloud-based commercial solution combining AI, RPA, automation and expert services to streamline front-end revenue cycle tasks (prior authorization, eligibility/benefit checks, insurance discovery, patient estimates), monitor performance with real-time analytics, and integrate with EHRs, payers and clearinghouses.

Api Available

yes

Certifications

Company Founding

2012

Company Offices

Compliance

Customers

Data Residency

US (AWS For Health)

Data Standards

Deployment Model

Features

Id

P0790

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Annual plans (multiple models: transaction-based, subscription retainer, contingency fee, FTE deployment, managed services). Public guidance: plans start at $5,000/month; contact vendor for tailored quote and trial/demo.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

AWS cloud

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Infinx Healthcare",
  "company_url": "https://www.infinx.com",
  "company_offices": [
    "United States",
    "India"
  ],
  "company_founding": "2012",
  "product_url": "https://www.infinx.com/patient-access-analytics/",
  "categories": [
    "patient-facing",
    "administrative",
    "revenue cycle",
    "patient access",
    "prior authorization",
    "eligibility verification",
    "benefits checking",
    "analytics"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.infinx.com/",
    "https://www.infinx.com/about-infinx-healthcare/",
    "https://www.infinx.com/patient-access-analytics/",
    "https://www.infinx.com/prior-authorization-solution-ai-and-automation/",
    "https://www.infinx.com/eligibility-verifications-and-benefits-solution/",
    "https://www.infinx.com/healthcare-revenue-cloud-platform-technology/",
    "https://www.infinx.com/infinx-patient-access-plus-listed-in-epics-connection-hub/",
    "https://www.infinx.com/reviews/",
    "https://www.infinx.com/contact-us/"
  ],
  "summary": "Infinx Patient Access Plus is an AI-enabled patient access and revenue-cycle platform that automates eligibility verification, benefits checks, patient pay estimates and prior authorizations to accelerate financial clearance before care.",
  "description": "Cloud-based commercial solution combining AI, RPA, automation and expert services to streamline front-end revenue cycle tasks (prior authorization, eligibility/benefit checks, insurance discovery, patient estimates), monitor performance with real-time analytics, and integrate with EHRs, payers and clearinghouses.",
  "target_users": [
    "revenue cycle managers",
    "patient access representatives",
    "billing/collections staff",
    "physicians and referring providers",
    "hospital administrators",
    "RCM analysts",
    "health IT/integation teams"
  ],
  "specialties": [
    "radiology",
    "cardiology",
    "pathology",
    "orthopedics",
    "gastroenterology",
    "oncology",
    "pain management",
    "laboratory",
    "physical therapy",
    "behavioral health",
    "dental",
    "DME",
    "ENT",
    "ophthalmology",
    "rheumatology",
    "neurology",
    "OB/GYN",
    "urology",
    "home health",
    "long term care pharmacy"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Annual plans (multiple models: transaction-based, subscription retainer, contingency fee, FTE deployment, managed services). Public guidance: plans start at $5,000/month; contact vendor for tailored quote and trial/demo.",
  "license": "proprietary commercial",
  "features": [
    "Eligibility verifications & benefits checks",
    "Prior authorization automation and management",
    "Patient pay estimates",
    "Insurance discovery",
    "Real-time analytics dashboards",
    "Prior authorization dashboards: overview, case, request, quality",
    "Eligibility dashboards: overview, case, request",
    "Case & request raw data export",
    "Turnaround time and SLA monitoring",
    "Payer and CPT code analytics",
    "Quality metrics / SLA reporting",
    "Shareable dashboards and stakeholder reporting",
    "Intelligent payer mapping",
    "Automation + human specialist exception handling",
    "Education & resource library (webinars, whitepapers)"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "athenahealth",
    "eClinicalWorks",
    "Allscripts",
    "NextGen",
    "Raintree",
    "Change Healthcare",
    "Availity",
    "Optum",
    "Evicore",
    "AIM",
    "NIA Magellan",
    "HealthHelp",
    "XIFIN",
    "OpenDoctor",
    "ScriptSender",
    "SoftWriters / FrameworkLTC",
    "Proprietary EMRs"
  ],
  "deployment_model": [
    "SaaS",
    "cloud",
    "on_prem"
  ],
  "os_platforms": [
    "Web"
  ],
  "optional_modules": [
    "Document capture & referral management",
    "Revenue Cycle Agent Platform (AI agents)",
    "Prior authorization specialist support",
    "Patient scheduling",
    "Provider enrollment",
    "A/R & Denials Management (ARDM)"
  ],
  "data_standards": [
    "HL7 v2",
    "X12",
    "FHIR",
    "APIs"
  ],
  "api_available": "yes",
  "system_requirements": "AWS cloud",
  "compliance": [
    "HIPAA",
    "SOC2",
    "HITRUST"
  ],
  "certifications": [
    "HITRUST",
    "SOC 2"
  ],
  "security_features": [
    "Encryption (in transit and at rest)",
    "Site-to-site IPSec VPN support",
    "Audit logs"
  ],
  "privacy_features": [
    "BAA available"
  ],
  "data_residency": "US (AWS For Health)",
  "customers": [
    "Regional West Health Services",
    "Spire Orthopedic Partners",
    "GenesisCare",
    "Ivy Rehab Network",
    "Chesapeake Medical Imaging",
    "South Shore Orthopedics"
  ],
  "user_reviews": [
    "We have been very happy with Infinx. We get good feedback because everything is automated.",
    "When Infinx gets Infinx Prior Authorization right, it is really nice.",
    "Our effectiveness and implementation were rough at the beginning.",
    "The proactive service from Infinx is our main problem. In previous [vendors] it was different."
  ],
  "ratings": [],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "webinars",
    "office_hours",
    "community"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "",
  "integration_partners": [
    "Epic",
    "Cerner",
    "athenaHealth",
    "Availity",
    "Evicore",
    "Change Healthcare",
    "Optum",
    "NIA Magellan",
    "HealthHelp",
    "AIM",
    "OpenDoctor",
    "ScriptSender",
    "Advanced Data Systems",
    "SoftWriters FrameworkLTC",
    "Strategic Radiology",
    "MedAxiom",
    "XIFIN",
    "PX Technology"
  ],
  "id": "P0790",
  "slug": "infinx-patient-access-plus",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/infinx-patient-access-plus.json"
  }
}