JSON twin: https://www.healthaidb.com/software/infermedica.json
Infermedica
https://infermedica.com/solutions/infermedica-api
Infermedica provides an AI-powered symptom checking and digital triage platform (API and ready-made modules) that guides patients to the right level of care and supports pre-visit intake, nurse call-centre triage and telemedicine workflows.
Clinically validated medical guidance platform combining a medical knowledge base and probabilistic inference engine exposed via API and embeddable modules. Key capabilities include symptom assessment, risk-based triage, customizable intake workflows, follow-up, conversational triage/voice agents, multilingual support, analytics and developer tools. Certified for CE (Class I), GDPR and HIPAA compliant and conforms to ISO 13485 / ISO 27001 processes.
yes
2012
Multi-region cloud hosting (US and EU options; contact sales for region/residency details)
P0787
2025-09-07
commercial / proprietary
Contact vendor for pricing, tiered enterprise plans and API access; demo/trial available via sales request.
enterprise_quote
2012
product
1.0
{
"company_name": "Infermedica",
"company_url": "https://infermedica.com/",
"company_offices": [
"Poland",
"United States",
"United Kingdom"
],
"company_founding": "2012",
"product_url": "https://infermedica.com/solutions/infermedica-api",
"categories": [
"clinical",
"diagnostic",
"patient-facing",
"triage",
"intake",
"conversational AI",
"virtual care"
],
"market_segment": [
"enterprise",
"smb",
"healthcare providers"
],
"links": [
"https://infermedica.com/",
"https://infermedica.com/about",
"https://infermedica.com/contact",
"https://infermedica.com/solutions/infermedica-api",
"https://infermedica.com/product/symptom-checker",
"https://infermedica.com/solutions/triage",
"https://infermedica.com/research-studies",
"https://elion.health/products/infermedica",
"https://www.g2.com/products/infermedica/reviews",
"https://www.capterra.com/p/167951/Infermedica-API/"
],
"summary": "Infermedica provides an AI-powered symptom checking and digital triage platform (API and ready-made modules) that guides patients to the right level of care and supports pre-visit intake, nurse call-centre triage and telemedicine workflows.",
"description": "Clinically validated medical guidance platform combining a medical knowledge base and probabilistic inference engine exposed via API and embeddable modules. Key capabilities include symptom assessment, risk-based triage, customizable intake workflows, follow-up, conversational triage/voice agents, multilingual support, analytics and developer tools. Certified for CE (Class I), GDPR and HIPAA compliant and conforms to ISO 13485 / ISO 27001 processes.",
"target_users": [
"patients",
"clinicians",
"nurses",
"telehealth providers",
"call center staff",
"health plan/payer administrators",
"public health agencies",
"pharmaceutical companies",
"product/engineering teams (developers, integrators)"
],
"specialties": [
"primary care",
"emergency medicine / triage",
"telemedicine",
"pediatrics",
"call-center/nurse triage",
"population/public health"
],
"regions_available": [
"Global",
"Europe",
"North America (USA)",
"Latin America",
"Middle East & North Africa",
"Asia-Pacific"
],
"languages_supported": [
"Arabic",
"Chinese (Simplified)",
"Czech",
"Dutch",
"English",
"Estonian",
"French",
"German",
"Greek",
"Italian",
"Latin American Spanish",
"Polish",
"Portuguese",
"Portuguese (Brazilian)",
"Romanian",
"Russian",
"Slovak",
"Spanish",
"Turkish",
"Ukrainian"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, tiered enterprise plans and API access; demo/trial available via sales request.",
"license": "commercial / proprietary",
"deployment_model": [
"SaaS",
"cloud"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"AI-driven symptom assessment",
"Dynamic clinical interview engine (no fixed paths)",
"Triage (5-level recommendation)",
"Possible conditions list (diagnosis)",
"Specialist/channel recommender",
"Patient intake & medical history collection",
"NLP for patient messages",
"Patient education / articles",
"Pre-populated clinical notes / EHR-ready summaries",
"Follow-up workflows"
],
"optional_modules": [
"Conversational Triage",
"Voice Agent",
"Pediatric assessment tools",
"Component UI library"
],
"integrations": [
"Teladoc Health",
"eVisit",
"Loyal Health",
"Microsoft (partner integrations)",
"Talkie.ai",
"Allianz Partners",
"Ability to integrate with EHRs / patient portals (custom integrations)"
],
"data_standards": [
"FHIR",
"SNOMED CT",
"ICD-10",
"HL7 v2"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"GDPR",
"ISO 27001",
"ISO 13485",
"Medical Device Regulation (MDR) alignment"
],
"certifications": [
"ISO 27001:2017",
"ISO 13485:2016",
"MDR-related certifications/assessment (per product)"
],
"security_features": [
"TLS 1.2+ (HTTPS only)",
"Encryption in transit",
"Audit logs",
"Role-based access controls (RBAC)",
"SSO/SAML support"
],
"privacy_features": [
"Anonymous mode (Engine API)",
"BAA available",
"Data minimization / processing of de-identified data",
"Configurable data retention / removal"
],
"data_residency": "Multi-region cloud hosting (US and EU options; contact sales for region/residency details)",
"customers": [
"nib",
"Techniker Krankenkasse (TK)",
"Institute of Mother and Child (IMC)",
"Nextcare",
"Solv",
"Digi-Dibia",
"PZU Zdrowie",
"Medis",
"Diagnostikare",
"International Medical Center",
"Ramsay Santé",
"Gothaer",
"Cigna Europe",
"Sana Kliniken AG",
"Knǒk"
],
"user_reviews": [
"Great precision from the medical perspective — generates confidence around the results.",
"Easy to integrate into existing apps and workflows; API is developer-friendly.",
"Reduces call center load by automating intake and providing accurate triage suggestions.",
"Accurate symptom checker that helps direct users to appropriate levels of care.",
"Improved operational efficiency and helped increase self-care recommendations."
],
"ratings": [
"Crozdesk: 80/100 (Healthcare category)",
"GetApp: 5.0/5 (profile listing)"
],
"support_channels": [
"email",
"contact form / sales",
"help center / documentation",
"ticketing"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2012",
"integration_partners": [
"Microsoft",
"Gothaer",
"Cigna Europe",
"Sana Kliniken AG",
"Knǒk",
"Solv",
"Ramsay Santé",
"Nextcare",
"nib",
"PZU Zdrowie",
"Medis",
"Diagnostikare",
"Digi-Dibia",
"International Medical Center"
],
"id": "P0787",
"slug": "infermedica",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/infermedica.json"
}
}