ImaginePay

JSON twin: https://www.healthaidb.com/software/imaginepay.json

Company Name

ImagineSoftware

Product URL

https://imaginepay.com

Company URL

https://imaginepay.com

Categories

• administrative Operations
• patient Facing
• Administrative

Summary

ImaginePay is a secure, user-friendly online payment portal developed by ImagineSoftware, enabling patients to conveniently pay medical bills from anywhere with internet access.

Description

ImaginePay is a HIPAA and PCI-compliant online payment portal that allows patients to pay their medical bills securely and conveniently from any location with internet access. The platform is designed to streamline the payment process, requiring minimal information from patients and offering multiple payment methods, including credit and debit cards. It integrates seamlessly with healthcare providers' existing systems, ensuring efficient payment processing and posting. ImaginePay is part of ImagineSoftware's suite of revenue cycle management solutions, which aim to enhance financial efficiency and improve the patient experience.

Api Available

unknown

Certifications

• SOC 2 Type 1
• SOC 2 Type 2
• PCI DSS Level 1
• HIPAA
• HITECH

Company Founding

2000

Company Offices

• United States

Compliance

• HIPAA
• PCI DSS
• SOC 2 Type 1
• SOC 2 Type 2

Customers

• Outpatient Services LLC

Data Residency

US-based hosting with cloud and on-prem integration options

Data Standards

• PCI DSS

Deployment Model

• SaaS

Features

• Patient-facing payment portal (online and point-of-service)
• Support for credit/debit card payments
• Support for ACH/eCheck payments
• Minimal statement-based lookup (provider ID)
• Five-step payment flow (retrieve balance, select amount, choose method, enter billing address, confirm)
• Payment history and central dashboard for providers
• Automated accounts receivable / payment reconciliation
• Flexible payment plans / scheduled payments
• Provider login / portal
• Time-of-service optimized checkout

Id

SW1533

Integration Partners

• Elavon, Inc.

Integrations

• Elavon (payment processor / partner)
• Billing systems (generic integrations for posting/reconciliation)

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Provider portal access
• Payment plan automation

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• HIPAA-focused privacy controls
• BAA available

Product Code

SW1533

Product Name

ImaginePay

Ratings

• 4.5 out of 5 on G2
• 4.5 out of 5 on Capterra
• 4.5 out of 5 on HealthAiregister.com

Regions Available

• United States

Related Urls

• https://elion.health/products/imaginepay

Release Year

2023

Security Features

• Encryption in transit and at rest
• Tokenization for payment methods
• Audit logs
• PCI-compliant payment processing

Specialties

• Radiology
• Anesthesiology
• Emergency Medicine
• Pathology
• Oncology
• Cardiology
• Orthopedics
• Neurology
• Dermatology
• Gastroenterology
• Pulmonology
• Obstetrics And Gynecology
• Pediatrics
• Psychiatry
• Urology
• Ent
• Ophthalmology
• Endocrinology
• Rheumatology
• Infectious Disease

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients
• healthcare providers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• ImaginePay has streamlined our billing process, making it more efficient and user-friendly.
• The platform's security features give us confidence in handling patient payments.
• Integration with our existing systems was seamless, reducing the learning curve for our staff.
• Patients appreciate the simplicity of paying their bills online through ImaginePay.
• The customer support team is responsive and helpful whenever we have questions.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "ImaginePay",
  "company_name": "ImagineSoftware",
  "product_url": "https://imaginepay.com",
  "company_url": "https://imaginepay.com",
  "related_urls": [
    "https://elion.health/products/imaginepay"
  ],
  "product_code": "SW1533",
  "summary": "ImaginePay is a secure, user-friendly online payment portal developed by ImagineSoftware, enabling patients to conveniently pay medical bills from anywhere with internet access.",
  "description": "ImaginePay is a HIPAA and PCI-compliant online payment portal that allows patients to pay their medical bills securely and conveniently from any location with internet access. The platform is designed to streamline the payment process, requiring minimal information from patients and offering multiple payment methods, including credit and debit cards. It integrates seamlessly with healthcare providers' existing systems, ensuring efficient payment processing and posting. ImaginePay is part of ImagineSoftware's suite of revenue cycle management solutions, which aim to enhance financial efficiency and improve the patient experience.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "Administrative",
    "Patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "patients",
    "healthcare providers"
  ],
  "specialties": [
    "Radiology",
    "Anesthesiology",
    "Emergency Medicine",
    "Pathology",
    "Oncology",
    "Cardiology",
    "Orthopedics",
    "Neurology",
    "Dermatology",
    "Gastroenterology",
    "Pulmonology",
    "Obstetrics And Gynecology",
    "Pediatrics",
    "Psychiatry",
    "Urology",
    "Ent",
    "Ophthalmology",
    "Endocrinology",
    "Rheumatology",
    "Infectious Disease"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2000",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Patient-facing payment portal (online and point-of-service)",
    "Support for credit/debit card payments",
    "Support for ACH/eCheck payments",
    "Minimal statement-based lookup (provider ID)",
    "Five-step payment flow (retrieve balance, select amount, choose method, enter billing address, confirm)",
    "Payment history and central dashboard for providers",
    "Automated accounts receivable / payment reconciliation",
    "Flexible payment plans / scheduled payments",
    "Provider login / portal",
    "Time-of-service optimized checkout"
  ],
  "optional_modules": [
    "Provider portal access",
    "Payment plan automation"
  ],
  "integrations": [
    "Elavon (payment processor / partner)",
    "Billing systems (generic integrations for posting/reconciliation)"
  ],
  "data_standards": [
    "PCI DSS"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "PCI DSS",
    "SOC 2 Type 1",
    "SOC 2 Type 2"
  ],
  "certifications": [
    "SOC 2 Type 1",
    "SOC 2 Type 2",
    "PCI DSS Level 1",
    "HIPAA",
    "HITECH"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Tokenization for payment methods",
    "Audit logs",
    "PCI-compliant payment processing"
  ],
  "privacy_features": [
    "HIPAA-focused privacy controls",
    "BAA available"
  ],
  "data_residency": "US-based hosting with cloud and on-prem integration options",
  "customers": [
    "Outpatient Services LLC"
  ],
  "user_reviews": [
    "ImaginePay has streamlined our billing process, making it more efficient and user-friendly.",
    "The platform's security features give us confidence in handling patient payments.",
    "Integration with our existing systems was seamless, reducing the learning curve for our staff.",
    "Patients appreciate the simplicity of paying their bills online through ImaginePay.",
    "The customer support team is responsive and helpful whenever we have questions."
  ],
  "ratings": [
    "4.5 out of 5 on G2",
    "4.5 out of 5 on Capterra",
    "4.5 out of 5 on HealthAiregister.com"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2023",
  "integration_partners": [
    "Elavon, Inc."
  ],
  "id": "SW1533",
  "slug": "imaginepay",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/imaginepay.json"
  }
}