imaginepay

JSON twin: https://www.healthaidb.com/software/imaginepay.json

Company Name

Imagine Software

Product URL

https://imaginepay.com/

Company URL

https://imaginepay.com/

Categories

Summary

ImaginePay is a HIPAA- and PCI-compliant patient payment portal that lets patients pay medical bills online or at point-of-service and helps providers collect payments securely.

Description

ImaginePay (by ImagineSoftware/ImagineTeam) is an online patient payment platform designed for time-of-service and remote billing. It allows patients to look up provider balances using minimal statement info and complete payments with credit/debit cards through a secure, PCI- and HIPAA-compliant portal. The product is positioned for integration with provider revenue cycle workflows and partners with payment processors such as Elavon.

Api Available

unknown

Certifications

Company Founding

2000

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0777

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial (proprietary)

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and implementation details; public pricing not listed.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Imagine Software",
  "company_url": "https://imaginepay.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2000",
  "product_url": "https://imaginepay.com/",
  "categories": [
    "patient billing and collection",
    "revenue cycle management",
    "patient-facing",
    "administrative"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://imaginepay.com/",
    "https://imaginepay.com/how-it-works",
    "https://pay.imaginepay.com/",
    "https://imaginepay.com/terms-and-conditions-for-practices-and-partners",
    "https://imaginepay.com/privacy-policy",
    "https://elion.health/products/imaginepay",
    "https://www.imagineteam.com/products/patient-payment-portal",
    "https://www.linkedin.com/company/technology-partners-inc--dba-imagine-software-",
    "https://www.youtube.com/user/imagineteam1"
  ],
  "summary": "ImaginePay is a HIPAA- and PCI-compliant patient payment portal that lets patients pay medical bills online or at point-of-service and helps providers collect payments securely.",
  "description": "ImaginePay (by ImagineSoftware/ImagineTeam) is an online patient payment platform designed for time-of-service and remote billing. It allows patients to look up provider balances using minimal statement info and complete payments with credit/debit cards through a secure, PCI- and HIPAA-compliant portal. The product is positioned for integration with provider revenue cycle workflows and partners with payment processors such as Elavon.",
  "target_users": [
    "patients",
    "billing administrators",
    "revenue cycle managers",
    "front-desk staff",
    "providers (physicians, clinics)"
  ],
  "specialties": [
    "ambulatory care",
    "radiology",
    "hospital outpatient",
    "multi-specialty clinics"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and implementation details; public pricing not listed.",
  "license": "commercial (proprietary)",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Patient-facing payment portal (online and point-of-service)",
    "Support for credit/debit card payments",
    "Support for ACH/eCheck payments",
    "Minimal statement-based lookup (provider ID)",
    "Five-step payment flow (retrieve balance, select amount, choose method, enter billing address, confirm)",
    "Payment history and central dashboard for providers",
    "Automated accounts receivable / payment reconciliation",
    "Flexible payment plans / scheduled payments",
    "Provider login / portal",
    "Time-of-service optimized checkout"
  ],
  "optional_modules": [
    "Provider portal access",
    "Payment plan automation"
  ],
  "integrations": [
    "Elavon (payment processor / partner)",
    "Billing systems (generic integrations for posting/reconciliation)"
  ],
  "data_standards": [
    "PCI DSS"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "PCI (PCI DSS)",
    "SOC 2 Type 1",
    "SOC 2 Type 2"
  ],
  "certifications": [
    "SOC 2 Type 1",
    "SOC 2 Type 2",
    "PCI-compliant (payment processing)"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Tokenization for payment methods",
    "Audit logs",
    "PCI-compliant payment processing"
  ],
  "privacy_features": [
    "HIPAA-focused privacy controls",
    "BAA available"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [
    "It does seem legitimate, the bill at least.",
    "The payment website is a legitimate payment site for medical services.",
    "100% legit. Verified with the hospital and my insurance provider — they confirmed this company did submit a claim."
  ],
  "ratings": [],
  "support_channels": [
    "email",
    "web portal"
  ],
  "training_options": [
    "documentation"
  ],
  "release_year": "",
  "integration_partners": [
    "Elavon",
    "U.S. Bancorp",
    "ImagineSoftware (ImagineTeam / Technology Partners, LLC)"
  ],
  "id": "P0777",
  "slug": "imaginepay",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/imaginepay.json"
  }
}