iks-health

JSON twin: https://www.healthaidb.com/software/iks-health.json

Company Name

IKS Health

Product URL

https://ikshealth.com/platform/

Company URL

https://ikshealth.com/

Categories

Summary

IKS Health provides the Scribble Suite—AI-powered and human-validated clinical documentation, scribing, transcription and related clinical support services to reduce clinician burden and improve EHR note quality.

Description

IKS Health is a care-enablement platform offering clinical documentation solutions (Scribble Now, Swift, Pro, Transcribe, Live) that combine speech recognition, generative AI and human scribes/transcriptionists, integrate with major EHRs (including Epic via Connection Hub), and deliver notes, transcription and workflow support for ambulatory and inpatient settings.

Api Available

yes

Certifications

Company Founding

2006

Company Offices

Compliance

Customers

Data Residency

Cloud hosting with data centers/audited infrastructure in US and India (regional hosting options for US and India)

Data Standards

Deployment Model

Features

Id

P0769

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, deployment tiers, and pilot/demo information.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Cloud-hosted platform; integrates with customer EHRs via standard interfaces (FHIR/HL7) and secure APIs; no customer-side OS/DB requirements listed

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "IKS Health",
  "company_url": "https://ikshealth.com/",
  "company_offices": [
    "United States",
    "Canada",
    "India",
    "Australia"
  ],
  "company_founding": "2006",
  "product_url": "https://ikshealth.com/platform/",
  "categories": [
    "clinical",
    "administrative",
    "revenue cycle management",
    "clinical documentation",
    "value-based care",
    "patient access"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://ikshealth.com/",
    "https://ikshealth.com/platform/",
    "https://ikshealth.com/revenue-cycle-management/",
    "https://ikshealth.com/clinical-support-solutions/",
    "https://ikshealth.com/value-based-care/",
    "https://ikshealth.com/about-us/security/",
    "https://ikshealth.com/contact-us/office-locations/",
    "https://klasresearch.com/vendor-ratings/iks-health/85923",
    "https://ikshealth.com/insights/press-releases/",
    "https://www.linkedin.com/company/ikshealth"
  ],
  "summary": "IKS Health provides the Scribble Suite—AI-powered and human-validated clinical documentation, scribing, transcription and related clinical support services to reduce clinician burden and improve EHR note quality.",
  "description": "IKS Health is a care-enablement platform offering clinical documentation solutions (Scribble Now, Swift, Pro, Transcribe, Live) that combine speech recognition, generative AI and human scribes/transcriptionists, integrate with major EHRs (including Epic via Connection Hub), and deliver notes, transcription and workflow support for ambulatory and inpatient settings.",
  "target_users": [
    "clinicians",
    "physicians",
    "nurses",
    "medical scribes",
    "health system administrators",
    "coders",
    "revenue cycle teams",
    "IT/EHR teams"
  ],
  "specialties": [
    "primary care",
    "ambulatory care",
    "inpatient/hospital medicine",
    "specialty outpatient clinics",
    "behavioral health",
    "surgical specialties"
  ],
  "regions_available": [
    "United States",
    "India"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, deployment tiers, and pilot/demo information.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS",
    "cloud",
    "hybrid"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Unified data platform: ingest, normalize, aggregate clinical/financial/ops data",
    "Generative AI for optimization with RLHF",
    "Human-in-the-loop (HITL) review workflows",
    "Deep EHR/EPM integration",
    "Revenue cycle management (RCM) — end-to-end",
    "Denial prediction and optimization",
    "Patient access solutions",
    "Medical coding (AI-assisted)",
    "Contract / payer administration",
    "Clinical documentation (ambient AI scribe, virtual scribe, transcription)",
    "Care team assistant (inbox, document management, prescription renewals)",
    "EHR data migration",
    "Pre-visit summary generation",
    "Risk and quality optimization for value-based care",
    "Care coordination augmentation"
  ],
  "optional_modules": [
    "Ambient AI scribing",
    "Virtual medical scribing",
    "Medical transcription",
    "Denial prediction engine",
    "Contract administration module",
    "EHR data migration services",
    "Care team assistant modules (inbox, renewals)"
  ],
  "integrations": [
    "EHR/EPM systems (deep integration)",
    "Epic",
    "Cerner",
    "eClinicalWorks",
    "Billing / practice management / revenue cycle systems",
    "Payers / payer systems",
    "PACS / imaging (general reference)",
    "Third‑party analytics and reporting tools"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "ICD-10",
    "SNOMED CT",
    "DICOM"
  ],
  "api_available": "yes",
  "system_requirements": "Cloud-hosted platform; integrates with customer EHRs via standard interfaces (FHIR/HL7) and secure APIs; no customer-side OS/DB requirements listed",
  "compliance": [
    "HIPAA",
    "HITRUST",
    "SOC 1 Type II",
    "SOC 2 (controls aligned)",
    "ISO 27001",
    "ISO 9001",
    "PCI DSS",
    "KLAS/Censinet cybersecurity designation"
  ],
  "certifications": [
    "HITRUST r2 recertification",
    "SOC 1 Type II",
    "ISO 27001",
    "ISO 9001:2015",
    "PCI DSS",
    "KLAS Censinet Cybersecurity Transparent Designation"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "SSO/SAML support",
    "Audit logging and monitoring",
    "Regular security audits and assessments",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [
    "HIPAA-aligned data handling",
    "BAA available",
    "Access controls and least-privilege",
    "Data anonymization/pseudonymization for analytics",
    "Employee security training"
  ],
  "data_residency": "Cloud hosting with data centers/audited infrastructure in US and India (regional hosting options for US and India)",
  "customers": [],
  "user_reviews": [
    "Switched to IKS/Aquity and it was a nightmare — lots of chaos after takeover.",
    "They're moving to AI and offshore scribes; many US/Canadian scribes were let go.",
    "Do not go to IKS/Aquity. They're going AI and no one is getting hours.",
    "My scribe contract got cancelled in favor of AI — the transition was rough.",
    "Managers changed workflows and tools (eg MS Teams) and the change was poorly handled.",
    "Heavily cost-cutting — some people report reduced hours and job instability."
  ],
  "ratings": [
    "Glassdoor 3.7/5 (employee reviews)",
    "Indeed ~3.1/5 (company reviews)",
    "Google reviews aggregated ~3.5/5 (multiple listings)",
    "Black Book Research - Ranked #1 in AI-driven RCM services (2025)",
    "KLAS Research - vendor ratings listed for RCM and clinical documentation"
  ],
  "support_channels": [
    "email",
    "phone",
    "client portal",
    "ticketing"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "",
  "integration_partners": [
    "Google Cloud"
  ],
  "id": "P0769",
  "slug": "iks-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/iks-health.json"
  }
}