ihdlab

JSON twin: https://www.healthaidb.com/software/ihdlab.json

Company Name

Innovative Health Diagnostics

Product URL

https://labflow.ihdlab.com/

Company URL

https://www.ihdlab.com/

Categories

Summary

IHDLab (Innovative Health Diagnostics) is a CLIA/FDA-registered clinical laboratory offering provider and direct-to-consumer clinical and at‑home testing with APIs and partner services for digital health companies.

Description

IHDLab provides diagnostic laboratory testing and fulfillment services including at‑home test kits, specimen processing, courier pickups, and API integrations for digital health partners. Test categories include fertility/IVF, women's health, STI/STD, FDA donor screening, men's health, weight management, preventative wellness and COVID-19. The lab is CLIA-certified, FDA-registered and holds multiple US state licenses; it operates patient service centers in California and offers partner portals and billing/ results portals.

Api Available

yes

Certifications

Company Founding

2011

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0768

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial (CLIA certified, FDA registered; state laboratory licenses)

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

No public list pricing; contact vendor for pricing, partnerships, and volume/tier quotes. At‑home tests available for purchase on site; partner/API pricing by contract.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2023

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Innovative Health Diagnostics",
  "company_url": "https://www.ihdlab.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2011",
  "product_url": "https://labflow.ihdlab.com/",
  "categories": [
    "clinical",
    "diagnostic",
    "at-home testing",
    "laboratory",
    "digital health",
    "partner integrations"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "links": [
    "https://www.ihdlab.com/",
    "https://labflow.ihdlab.com/",
    "https://www.ihdlab.com/for-partners",
    "https://www.ihdlab.com/tests-for-providers",
    "https://www.ihdlab.com/shop-at-home-tests",
    "https://www.ihdlab.com/about-us",
    "https://www.ihdlab.com/privacy-policy",
    "https://www.ihdlab.com/_files/ugd/3de189_e2eb1ef0cfc54c2f9198e87b9f504d28.pdf",
    "https://www.ihdlab.com/_files/ugd/3de189_43bbafd42d52467197c8253dbbae8266.pdf",
    "https://www.prnewswire.com/news-releases/innovative-health-diagnostics-debuts-new-labflow-platform-to-enhance-at-home-testing-capabilities-for-digital-health-companies-301942565.html"
  ],
  "summary": "IHDLab (Innovative Health Diagnostics) is a CLIA/FDA-registered clinical laboratory offering provider and direct-to-consumer clinical and at‑home testing with APIs and partner services for digital health companies.",
  "description": "IHDLab provides diagnostic laboratory testing and fulfillment services including at‑home test kits, specimen processing, courier pickups, and API integrations for digital health partners. Test categories include fertility/IVF, women's health, STI/STD, FDA donor screening, men's health, weight management, preventative wellness and COVID-19. The lab is CLIA-certified, FDA-registered and holds multiple US state licenses; it operates patient service centers in California and offers partner portals and billing/ results portals.",
  "target_users": [
    "clinicians",
    "digital health companies / partners",
    "patients / consumers",
    "employers",
    "lab administrators"
  ],
  "specialties": [
    "fertility",
    "IVF",
    "women's health",
    "sexual health / STIs",
    "men's health",
    "preventive wellness",
    "weight management",
    "infectious disease (COVID-19)",
    "FDA donor screening"
  ],
  "regions_available": [
    "United States",
    "California",
    "New York",
    "Maryland",
    "Pennsylvania",
    "Rhode Island"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "No public list pricing; contact vendor for pricing, partnerships, and volume/tier quotes. At‑home tests available for purchase on site; partner/API pricing by contract.",
  "license": "proprietary commercial (CLIA certified, FDA registered; state laboratory licenses)",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web (REST API)"
  ],
  "features": [
    "Order management (create/cancel/get orders, v2 with pagination & filters)",
    "Kit management (list kits, get kit by id, register kit)",
    "Lab order creation (create lab orders, register patient kits)",
    "Inbox for partner order notifications (get, clear, delete items)",
    "Result delivery (results payloads, results PDF links)",
    "Shipping/tracking integration fields (inbound/outbound tracking metadata)",
    "Pagination and query filtering (date ranges, status, orderType, etc.)",
    "Staging/mock support for testing (test/testType query flags)",
    "API health endpoint"
  ],
  "optional_modules": [
    "Insurance/guarantor fields (billing/insurance capture)",
    "Diagnosis capture (ICD-10 payload fields)"
  ],
  "integrations": [
    "EasyPost (shipping/tracking metadata shown)",
    "Google Cloud Storage (results PDFs storage)",
    "GitHub sample client (ihd-lab/labflow-example)"
  ],
  "data_standards": [
    "ICD-10-CM"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [],
  "certifications": [],
  "security_features": [
    "API key authentication (x-api-key)",
    "Admin portal for API key management",
    "Authentication service (health reported)"
  ],
  "privacy_features": [],
  "data_residency": "",
  "customers": [],
  "user_reviews": [
    "Poor service and experience at this lab as a whole. The office staff did not understand how to note my secondary ...",
    "Once I actually came for my appointment everything was fantastic, 5-stars! The problem was booking the appointment. The woman who answers the phone and ...",
    "Fun workplace. They will teach you a lot in the chemistry machine. Good if you want experience and advancement at work."
  ],
  "ratings": [],
  "support_channels": [
    "phone",
    "email",
    "ticketing",
    "API/integration support"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2023",
  "integration_partners": [],
  "id": "P0768",
  "slug": "ihdlab",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/ihdlab.json"
  }
}