iFax

JSON twin: https://www.healthaidb.com/software/ifax.json

Company Name

Crowded Road

Product URL

https://www.ifaxapp.com

Company URL

https://www.ifaxapp.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• Clinical
• Administrative
• Diagnostic
• Ai Inbox Management

Summary

iFax is a cloud-based, HIPAA-compliant faxing platform that enables secure sending and receiving of faxes via desktop, mobile, or web applications, integrating with various services and offering advanced features like OCR and e-signatures.

Description

iFax is a cloud-based faxing platform that enables organizations to send and receive HIPAA-compliant faxes electronically through desktop, mobile, or web applications. It supports secure document transmission with 256-bit encryption, OCR for data extraction, e-signature, and audit trails, making it suitable for handling medical records and other sensitive information. iFax integrates with Microsoft 365, Google Workspace, Dropbox, OneDrive, Zapier, and EHR systems, and offers programmable fax APIs for developers.

Api Available

yes

Certifications

• SOC 2 Type 2
• HIPAA
• ISO 27001

Company Founding

2008

Company Offices

• United States
• United Kingdom
• Canada
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden

Compliance

• HIPAA
• SOC 2
• ISO 27001
• GLBA

Customers

• Financial Services
• Retail
• Health, Wellness and Fitness
• Transportation/Trucking/Railroad
• Mental Health Care
• Accounting
• IT System Engineer
• Registered Nurse

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• HIPAA-compliant faxing
• 256-bit AES encryption
• OCR for data extraction
• e-signature integration
• audit trails
• cloud integration with Google Drive, OneDrive, Dropbox
• fax automation
• AI-powered faxing
• smart templates
• fax AI
• mobile faxing
• desktop faxing
• email to fax
• one-time fax
• broadcast fax
• team inbox
• company fax page
• fax OCR
• annotate & eSign
• notes

Id

SW1524

Integration Partners

• Microsoft
• Google

Integrations

• Microsoft 365
• Google Workspace
• HubSpot
• Google Drive
• Gmail
• Dropbox
• OneDrive
• Zapier
• EHR systems
• CPaaS
• UCaaS
• MSPs
• SaaS vendors
• healthcare solution providers
• white label partners
• service providers
• affiliate partners

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Polish
• Portuguese
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• fax automation
• fax AI
• smart templates
• fax OCR
• annotate & eSign
• notes

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Plans start at $16.67 per month, with a free trial available. Subscriptions auto-renew unless canceled at least 24 hours before renewal. Prices may vary based on region and duration.

Pricing Model

Subscription

Privacy Features

• BAA available
• consent management
• anonymization
• data minimization

Product Code

SW1524

Product Name

iFax

Ratings

• 4.7 out of 5 on G2
• 1.0 out of 5 on Capterra
• 4.5 out of 5 on G2
• 4.9 out of 5 on G2

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Poland
• Belgium
• Switzerland
• Austria
• Ireland
• New Zealand
• Japan

Related Urls

• https://apps.apple.com/us/app/ifax-app-send-fax-from-iphone/id331514859
• https://appsource.microsoft.com/en-us/product/web-apps/amplifyventureslimited1623663610364.ifax
• https://workspace.google.com/marketplace/app/ifax_hipaa_online_fax/924789033676
• https://elion.health/products/ifax

Release Year

2008

Security Features

• 256-bit AES encryption
• audit trails
• 24/7 support
• secure HTTPS connections
• end-to-end encryption
• TLS encryption
• secure interfaces
• access revocation
• penetration testing

Specialties

• Radiology
• Cardiology
• Orthopedics
• Neurology
• Oncology
• Pediatrics
• Dermatology
• Psychiatry
• Obstetrics
• Gynecology
• Anesthesiology
• Emergency Medicine
• Family Medicine
• Internal Medicine
• Pathology
• Plastic Surgery
• Urology
• Ophthalmology
• Ent
• Gastroenterology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Very, very, negative. I will stay away if there are any other alternatives at all available.
• I am in the trial period, check with me once I start using it in my business.
• It was very easy to use.
• I like that I can use it for free before I buy it.
• I can't wait to use more of it soon.
• I have been contacting them, through their dashboard portal and the customer service email, they keep giving me the same 'copy and paste' responses.
• I have nothing bad to say about this software.
• I can honestly say there is nothing that I dislike about iFax. I constantly recommend it to people.
• I have used multiple fax services in my experience, and iFax has been proven to be the most reliable.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "iFax",
  "company_name": "Crowded Road",
  "product_url": "https://www.ifaxapp.com",
  "company_url": "https://www.ifaxapp.com",
  "related_urls": [
    "https://apps.apple.com/us/app/ifax-app-send-fax-from-iphone/id331514859",
    "https://appsource.microsoft.com/en-us/product/web-apps/amplifyventureslimited1623663610364.ifax",
    "https://workspace.google.com/marketplace/app/ifax_hipaa_online_fax/924789033676",
    "https://elion.health/products/ifax"
  ],
  "product_code": "SW1524",
  "summary": "iFax is a cloud-based, HIPAA-compliant faxing platform that enables secure sending and receiving of faxes via desktop, mobile, or web applications, integrating with various services and offering advanced features like OCR and e-signatures.",
  "description": "iFax is a cloud-based faxing platform that enables organizations to send and receive HIPAA-compliant faxes electronically through desktop, mobile, or web applications. It supports secure document transmission with 256-bit encryption, OCR for data extraction, e-signature, and audit trails, making it suitable for handling medical records and other sensitive information. iFax integrates with Microsoft 365, Google Workspace, Dropbox, OneDrive, Zapier, and EHR systems, and offers programmable fax APIs for developers.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Ai Inbox Management"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "Radiology",
    "Cardiology",
    "Orthopedics",
    "Neurology",
    "Oncology",
    "Pediatrics",
    "Dermatology",
    "Psychiatry",
    "Obstetrics",
    "Gynecology",
    "Anesthesiology",
    "Emergency Medicine",
    "Family Medicine",
    "Internal Medicine",
    "Pathology",
    "Plastic Surgery",
    "Urology",
    "Ophthalmology",
    "Ent",
    "Gastroenterology"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Poland",
    "Belgium",
    "Switzerland",
    "Austria",
    "Ireland",
    "New Zealand",
    "Japan"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Polish",
    "Portuguese",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Plans start at $16.67 per month, with a free trial available. Subscriptions auto-renew unless canceled at least 24 hours before renewal. Prices may vary based on region and duration.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Canada",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden"
  ],
  "company_founding": "2008",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "HIPAA-compliant faxing",
    "256-bit AES encryption",
    "OCR for data extraction",
    "e-signature integration",
    "audit trails",
    "cloud integration with Google Drive, OneDrive, Dropbox",
    "fax automation",
    "AI-powered faxing",
    "smart templates",
    "fax AI",
    "mobile faxing",
    "desktop faxing",
    "email to fax",
    "one-time fax",
    "broadcast fax",
    "team inbox",
    "company fax page",
    "fax OCR",
    "annotate & eSign",
    "notes"
  ],
  "optional_modules": [
    "fax automation",
    "fax AI",
    "smart templates",
    "fax OCR",
    "annotate & eSign",
    "notes"
  ],
  "integrations": [
    "Microsoft 365",
    "Google Workspace",
    "HubSpot",
    "Google Drive",
    "Gmail",
    "Dropbox",
    "OneDrive",
    "Zapier",
    "EHR systems",
    "CPaaS",
    "UCaaS",
    "MSPs",
    "SaaS vendors",
    "healthcare solution providers",
    "white label partners",
    "service providers",
    "affiliate partners"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "ISO 27001",
    "GLBA"
  ],
  "certifications": [
    "SOC 2 Type 2",
    "HIPAA",
    "ISO 27001"
  ],
  "security_features": [
    "256-bit AES encryption",
    "audit trails",
    "24/7 support",
    "secure HTTPS connections",
    "end-to-end encryption",
    "TLS encryption",
    "secure interfaces",
    "access revocation",
    "penetration testing"
  ],
  "privacy_features": [
    "BAA available",
    "consent management",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Financial Services",
    "Retail",
    "Health, Wellness and Fitness",
    "Transportation/Trucking/Railroad",
    "Mental Health Care",
    "Accounting",
    "IT System Engineer",
    "Registered Nurse"
  ],
  "user_reviews": [
    "Very, very, negative. I will stay away if there are any other alternatives at all available.",
    "I am in the trial period, check with me once I start using it in my business.",
    "It was very easy to use.",
    "I like that I can use it for free before I buy it.",
    "I can't wait to use more of it soon.",
    "I have been contacting them, through their dashboard portal and the customer service email, they keep giving me the same 'copy and paste' responses.",
    "I have nothing bad to say about this software.",
    "I can honestly say there is nothing that I dislike about iFax. I constantly recommend it to people.",
    "I have used multiple fax services in my experience, and iFax has been proven to be the most reliable."
  ],
  "ratings": [
    "4.7 out of 5 on G2",
    "1.0 out of 5 on Capterra",
    "4.5 out of 5 on G2",
    "4.9 out of 5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2008",
  "integration_partners": [
    "Microsoft",
    "Google"
  ],
  "id": "SW1524",
  "slug": "ifax",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/ifax.json"
  }
}