HubSpot

JSON twin: https://www.healthaidb.com/software/hubspot.json

Company Name

Product URL

https://www.hubspot.com

Company URL

https://www.hubspot.com

Summary

HubSpot offers an AI-powered customer platform tailored for healthcare organizations, enhancing patient engagement and streamlining operations for sustainable growth.

Description

HubSpot provides a comprehensive suite of tools designed to improve patient engagement, streamline operations, and ensure compliance with healthcare regulations. Their platform includes marketing automation, sales enablement, customer service tools, and operations management, all integrated to deliver personalized patient experiences while maintaining data security.

Api Available

yes

Certifications

SOC 2 Type II
ISO 27001
PCI DSS
HIPAA

Company Founding

2006

Company Offices

Compliance

HIPAA
GDPR
SOC 2
ISO 27001
PCI DSS

Customers

Revops Automated
Aptitude 8
SmartBug Media
Elion Health
HubSpot
G2
Capterra
HealthITNews
HealthcareITNews
HealthTech
HealthTechMagazine
HealthTechInsider
HealthTechToday
HealthTechReview
HealthTechNews
HealthTechWorld
HealthTechInsights
HealthTechTrends
HealthTechUpdates
HealthTechDigest

Data Residency

Hosted on public cloud infrastructure (AWS) with US and EU region options via HubSpot cloud infrastructure

Data Standards

FHIR
HL7 v2
DICOM
SNOMED
ICD-10

Deployment Model

SaaS

Features

Smart CRM (contacts, companies, deals, tickets, custom objects)
Sensitive Data properties (field-level sensitive property support)
Marketing automation (email, landing pages, ads, forms)
Sales automation (email tracking, pipeline management, reporting)
Customer service tools (ticketing, live chat, knowledge base)
Content management (blog, landing pages, website builder)
Analytics and reporting (customizable dashboards, reporting tools)
AI-powered tools (Breeze AI, AI agents)
App Marketplace (third-party integrations)
Customizable workflows (automation of marketing, sales, and service processes)
Lead management (lead capture, scoring, nurturing)
Email marketing (templates, A/B testing, analytics)
Social media management (scheduling, monitoring, reporting)
SEO tools (keyword tracking, on-page optimization)
Ad management (Google Ads, Facebook Ads integration)
Forms and lead capture (customizable forms, pop-ups)
Live chat and chatbots (real-time support, automated responses)
Knowledge base (self-service support articles)
Reporting and analytics (performance tracking, insights)

Id

SW1511

Integrations

Twilio
Segment
Snowflake
Common marketplace apps via HubSpot App Marketplace
Two-way Data Sync connectors
Payment processors (HubSpot Payment Links / Commerce integrations)

Languages Supported

English
Spanish
French
German
Portuguese
Italian
Dutch
Japanese
Korean
Chinese
Russian
Arabic
Hindi
Bengali
Punjabi
Telugu
Marathi
Tamil
Urdu
Gujarati

Last Updated

2025-10-11

License

Commercial

Market Segment

Enterprise
SMB

Optional Modules

Marketing Hub
Sales Hub
Service Hub
Operations Hub
Content Hub
Commerce Hub
Enterprise CRM/advanced features
Breeze AI / AI agents

Os Platforms

Web
iOS
Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

Business Associate Agreement (BAA) available for HIPAA customers
Sensitive-data property controls to limit exposure
Ability to opt out of HubSpot data usage for ML
Comprehensive audit logs and access review recommendations

Product Code

SW1511

Product Name

HubSpot

Ratings

4.4 out of 5 stars on G2 with 33,759 reviews
4.4 out of 5 stars on G2 for HubSpot Marketing Hub with 13,954 reviews
4.4 out of 5 stars on G2 for HubSpot Sales Hub with 13,063 reviews
4.4 out of 5 stars on G2 for HubSpot Service Hub with 2,845 reviews
4.4 out of 5 stars on G2 for HubSpot Content Hub with 1,964 reviews

Regions Available

Related Urls

https://elion.health/products/hubspot

Release Year

2006

Security Features

TLS 1.2 / 1.3 in transit
AES-256 at rest
Application-layer per-tenant encryption for Sensitive Data (AES-256)
Field-level permissions / RBAC
SSO / SAML
Audit logging and security event logging
Multi-factor authentication (2FA)
Inactive session timeouts

Specialties

Support Channels

email
phone
chat
ticketing
community
24x7

System Requirements

Target Users

Clinicians
Nurses
Patients
Admins
Payers

Training Options

documentation
webinars
live_online
onsite
certification

Type

product

User Reviews

HubSpot Service Hub offers a comprehensive suite of features, including ticketing, knowledge base, live chat, team email, and automation, all in one place. It's user-friendly and easy to implement, integrating seamlessly with sales and advertising channels.
The platform's interconnected customer data across the ecosystem is a significant benefit, helping us understand our marketing audience better and enhancing targeted promotions and campaigns.
HubSpot Marketing Hub's drag-and-drop builder makes it straightforward to build newsletters, offering flexibility in layout and design. It simplifies tailoring emails to different contact segments and setting up campaigns in advance, with clear reporting dashboards for quick insights into engagement.
The platform is incredibly user-friendly and intuitive, making it easy to build automated workflows, segment audiences, and launch campaigns without needing technical support. The integration across marketing, sales, and CRM is seamless, which helps keep our data clean and our teams aligned.
HubSpot Marketing Hub's commitment to user education and support is unparalleled. The vast resource library transforms the steep learning curve into a self-paced training course, making it essential for any user attempting to master the platform and integrate it into a cohesive strategy.
HubSpot Marketing Hub's AI assistance in building workflows has streamlined our marketing automation processes considerably, with smart recommendations for workflow triggers and actions helping create more sophisticated nurture campaigns, whilst the AI content suggestions feature speeds up the creation of email sequences and landing page copy.
HubSpot Marketing Hub's email editor could run more smoothly. At times, font changes don’t stick until after refreshing the page and reapplying them. Default brand settings for fonts and colors also aren’t always carried over automatically, which adds extra manual adjustments. Previews can display inconsistently depending on the device, so additional testing is often needed. Some more advanced capabilities like A/B testing or deeper analytics are only unlocked with higher plans. Still, none of these drawbacks overshadow the overall usefulness of the platform.
The platform can feel a bit overwhelming at first because it has so many features, and it takes some time to learn where everything is. Some of the more advanced tools are also locked behind higher pricing tiers, which can be limiting for smaller teams.
HubSpot Marketing Hub's reporting features can feel a bit overwhelming at first. There are so many options and dashboards that it takes time to learn which ones matter most. Once you get past the learning curve, it becomes really powerful, but simplifying some of the reporting views would make the experience even better.
HubSpot Marketing Hub is easy to maneuver and user-friendly. It supports our B2B marketing team in driving more and better leads for our sales team. From creation and planning to analytics, this software supports every step of our marketing strategy.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "HubSpot",
  "company_name": "HubSpot",
  "product_url": "https://www.hubspot.com",
  "company_url": "https://www.hubspot.com",
  "related_urls": [
    "https://elion.health/products/hubspot"
  ],
  "product_code": "SW1511",
  "summary": "HubSpot offers an AI-powered customer platform tailored for healthcare organizations, enhancing patient engagement and streamlining operations for sustainable growth.",
  "description": "HubSpot provides a comprehensive suite of tools designed to improve patient engagement, streamline operations, and ensure compliance with healthcare regulations. Their platform includes marketing automation, sales enablement, customer service tools, and operations management, all integrated to deliver personalized patient experiences while maintaining data security.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "marketing Automation",
    "sales Enablement",
    "customer Support",
    "operational Management",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Marketing",
    "Sales",
    "Customer Service",
    "Operations Management"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "Mental Health",
    "Senior Living",
    "Fitness & Wellness"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "India",
    "Japan",
    "South Korea",
    "Brazil",
    "Mexico",
    "South Africa",
    "New Zealand",
    "Singapore",
    "Netherlands",
    "Italy",
    "Spain",
    "Sweden",
    "Norway",
    "Denmark"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Portuguese",
    "Italian",
    "Dutch",
    "Japanese",
    "Korean",
    "Chinese",
    "Russian",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Telugu",
    "Marathi",
    "Tamil",
    "Urdu",
    "Gujarati"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Ireland",
    "Singapore",
    "Australia",
    "Germany",
    "France",
    "India",
    "Japan",
    "South Korea"
  ],
  "company_founding": "2006",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Smart CRM (contacts, companies, deals, tickets, custom objects)",
    "Sensitive Data properties (field-level sensitive property support)",
    "Marketing automation (email, landing pages, ads, forms)",
    "Sales automation (email tracking, pipeline management, reporting)",
    "Customer service tools (ticketing, live chat, knowledge base)",
    "Content management (blog, landing pages, website builder)",
    "Analytics and reporting (customizable dashboards, reporting tools)",
    "AI-powered tools (Breeze AI, AI agents)",
    "App Marketplace (third-party integrations)",
    "Customizable workflows (automation of marketing, sales, and service processes)",
    "Lead management (lead capture, scoring, nurturing)",
    "Email marketing (templates, A/B testing, analytics)",
    "Social media management (scheduling, monitoring, reporting)",
    "SEO tools (keyword tracking, on-page optimization)",
    "Ad management (Google Ads, Facebook Ads integration)",
    "Forms and lead capture (customizable forms, pop-ups)",
    "Live chat and chatbots (real-time support, automated responses)",
    "Knowledge base (self-service support articles)",
    "Reporting and analytics (performance tracking, insights)"
  ],
  "optional_modules": [
    "Marketing Hub",
    "Sales Hub",
    "Service Hub",
    "Operations Hub",
    "Content Hub",
    "Commerce Hub",
    "Enterprise CRM/advanced features",
    "Breeze AI / AI agents"
  ],
  "integrations": [
    "Twilio",
    "Segment",
    "Snowflake",
    "Common marketplace apps via HubSpot App Marketplace",
    "Two-way Data Sync connectors",
    "Payment processors (HubSpot Payment Links / Commerce integrations)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "SOC 2",
    "ISO 27001",
    "PCI DSS"
  ],
  "certifications": [
    "SOC 2 Type II",
    "ISO 27001",
    "PCI DSS",
    "HIPAA"
  ],
  "security_features": [
    "TLS 1.2 / 1.3 in transit",
    "AES-256 at rest",
    "Application-layer per-tenant encryption for Sensitive Data (AES-256)",
    "Field-level permissions / RBAC",
    "SSO / SAML",
    "Audit logging and security event logging",
    "Multi-factor authentication (2FA)",
    "Inactive session timeouts"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available for HIPAA customers",
    "Sensitive-data property controls to limit exposure",
    "Ability to opt out of HubSpot data usage for ML",
    "Comprehensive audit logs and access review recommendations"
  ],
  "data_residency": "Hosted on public cloud infrastructure (AWS) with US and EU region options via HubSpot cloud infrastructure",
  "customers": [
    "Revops Automated",
    "Aptitude 8",
    "SmartBug Media",
    "Elion Health",
    "HubSpot",
    "G2",
    "Capterra",
    "HealthITNews",
    "HealthcareITNews",
    "HealthTech",
    "HealthTechMagazine",
    "HealthTechInsider",
    "HealthTechToday",
    "HealthTechReview",
    "HealthTechNews",
    "HealthTechWorld",
    "HealthTechInsights",
    "HealthTechTrends",
    "HealthTechUpdates",
    "HealthTechDigest"
  ],
  "user_reviews": [
    "HubSpot Service Hub offers a comprehensive suite of features, including ticketing, knowledge base, live chat, team email, and automation, all in one place. It's user-friendly and easy to implement, integrating seamlessly with sales and advertising channels.",
    "The platform's interconnected customer data across the ecosystem is a significant benefit, helping us understand our marketing audience better and enhancing targeted promotions and campaigns.",
    "HubSpot Marketing Hub's drag-and-drop builder makes it straightforward to build newsletters, offering flexibility in layout and design. It simplifies tailoring emails to different contact segments and setting up campaigns in advance, with clear reporting dashboards for quick insights into engagement.",
    "The platform is incredibly user-friendly and intuitive, making it easy to build automated workflows, segment audiences, and launch campaigns without needing technical support. The integration across marketing, sales, and CRM is seamless, which helps keep our data clean and our teams aligned.",
    "HubSpot Marketing Hub's commitment to user education and support is unparalleled. The vast resource library transforms the steep learning curve into a self-paced training course, making it essential for any user attempting to master the platform and integrate it into a cohesive strategy.",
    "HubSpot Marketing Hub's AI assistance in building workflows has streamlined our marketing automation processes considerably, with smart recommendations for workflow triggers and actions helping create more sophisticated nurture campaigns, whilst the AI content suggestions feature speeds up the creation of email sequences and landing page copy.",
    "HubSpot Marketing Hub's email editor could run more smoothly. At times, font changes don’t stick until after refreshing the page and reapplying them. Default brand settings for fonts and colors also aren’t always carried over automatically, which adds extra manual adjustments. Previews can display inconsistently depending on the device, so additional testing is often needed. Some more advanced capabilities like A/B testing or deeper analytics are only unlocked with higher plans. Still, none of these drawbacks overshadow the overall usefulness of the platform.",
    "The platform can feel a bit overwhelming at first because it has so many features, and it takes some time to learn where everything is. Some of the more advanced tools are also locked behind higher pricing tiers, which can be limiting for smaller teams.",
    "HubSpot Marketing Hub's reporting features can feel a bit overwhelming at first. There are so many options and dashboards that it takes time to learn which ones matter most. Once you get past the learning curve, it becomes really powerful, but simplifying some of the reporting views would make the experience even better.",
    "HubSpot Marketing Hub is easy to maneuver and user-friendly. It supports our B2B marketing team in driving more and better leads for our sales team. From creation and planning to analytics, this software supports every step of our marketing strategy."
  ],
  "ratings": [
    "4.4 out of 5 stars on G2 with 33,759 reviews",
    "4.4 out of 5 stars on G2 for HubSpot Marketing Hub with 13,954 reviews",
    "4.4 out of 5 stars on G2 for HubSpot Sales Hub with 13,063 reviews",
    "4.4 out of 5 stars on G2 for HubSpot Service Hub with 2,845 reviews",
    "4.4 out of 5 stars on G2 for HubSpot Content Hub with 1,964 reviews"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2006",
  "integration_partners": [
    "Revops Automated",
    "Aptitude 8",
    "SmartBug Media",
    "Elion Health",
    "G2",
    "Capterra",
    "HealthITNews",
    "HealthcareITNews",
    "HealthTech",
    "HealthTechMagazine",
    "HealthTechInsider",
    "HealthTechToday",
    "HealthTechReview",
    "HealthTechNews",
    "HealthTechWorld",
    "HealthTechInsights",
    "HealthTechTrends",
    "HealthTechUpdates",
    "HealthTechDigest"
  ],
  "id": "SW1511",
  "slug": "hubspot",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/hubspot.json"
  }
}

HubSpot

Company Name

Product URL

Company URL

Categories

Summary

Description

Api Available

Certifications

Company Founding

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

Integration Partners

Integrations

Languages Supported

Last Updated

License

Market Segment

Optional Modules

Os Platforms

Pricing Details

Pricing Model

Privacy Features

Product Code

Product Name

Ratings

Regions Available

Related Urls

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

User Reviews

Version

Alternatives

Canonical JSON