hrs

JSON twin: https://www.healthaidb.com/software/hrs.json

Company Name

Health Recovery Solutions

Product URL

https://www.healthrecoverysolutions.com/solutions/patientconnect-remote-patient-monitoring

Company URL

https://www.healthrecoverysolutions.com

Categories

Summary

HRS (Health Recovery Solutions) is an enterprise remote patient monitoring and telehealth platform that delivers patient-facing kits, clinician portals, logistics, clinical services and analytics to support virtual care at scale.

Description

HRS provides a clinically‑enabled, patient‑centric RPM and telehealth suite (PatientConnect®, ClinicianConnect®, CareConnect™, WoundConnect™, CaregiverConnect®) including device kits, video visits, continuous monitoring options, EHR integrations, logistics/fulfillment, reimbursement support, 24/7 clinical/technical monitoring and analytics to reduce readmissions and enable hospital‑at‑home programs.

Api Available

yes

Certifications

Company Founding

2012

Company Offices

Compliance

Customers

Data Residency

United States (data stored/processed and transferred from the U.S.)

Data Standards

Deployment Model

Features

Id

P0752

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial, proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

No public list pricing; tiered enterprise programs and services — contact vendor for quote and trial/demo.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2012

Security Features

Specialties

Support Channels

System Requirements

Cloud-hosted SaaS; modern web browser for ClinicianConnect; iOS/Android for mobile apps

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Health Recovery Solutions",
  "company_url": "https://www.healthrecoverysolutions.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2012",
  "product_url": "https://www.healthrecoverysolutions.com/solutions/patientconnect-remote-patient-monitoring",
  "categories": [
    "clinical",
    "patient-facing",
    "remote patient monitoring",
    "telehealth",
    "analytics",
    "integration / interoperability",
    "logistics"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.healthrecoverysolutions.com",
    "https://www.healthrecoverysolutions.com/solutions/patientconnect-remote-patient-monitoring",
    "https://www.healthrecoverysolutions.com/solutions/ehr-integration",
    "https://www.healthrecoverysolutions.com/solutions/analytics",
    "https://www.healthrecoverysolutions.com/about",
    "https://www.healthrecoverysolutions.com/contact",
    "https://cc.healthrecoverysolutions.com/login",
    "https://status.healthrecoverysolutions.com/",
    "https://www.capterra.com/p/216653/HRS-Software/",
    "https://www.healthrecoverysolutions.com/best-in-klas-remote-patient-monitoring-2023"
  ],
  "summary": "HRS (Health Recovery Solutions) is an enterprise remote patient monitoring and telehealth platform that delivers patient-facing kits, clinician portals, logistics, clinical services and analytics to support virtual care at scale.",
  "description": "HRS provides a clinically‑enabled, patient‑centric RPM and telehealth suite (PatientConnect®, ClinicianConnect®, CareConnect™, WoundConnect™, CaregiverConnect®) including device kits, video visits, continuous monitoring options, EHR integrations, logistics/fulfillment, reimbursement support, 24/7 clinical/technical monitoring and analytics to reduce readmissions and enable hospital‑at‑home programs.",
  "target_users": [
    "clinicians",
    "nurses",
    "care managers",
    "patients",
    "caregivers",
    "health system administrators",
    "home health agencies",
    "hospice/palliative care teams",
    "payers"
  ],
  "specialties": [
    "cardiology",
    "heart failure",
    "chronic obstructive pulmonary disease (COPD)",
    "diabetes",
    "hypertension",
    "respiratory infections/viruses",
    "wound care",
    "general chronic disease management"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "No public list pricing; tiered enterprise programs and services — contact vendor for quote and trial/demo.",
  "license": "commercial, proprietary",
  "features": [
    "Bluetooth biometric device integration (vitals capture)",
    "Real-time risk alerts and vitals monitoring",
    "In-app video, phone and text communication",
    "Interactive Voice Response (IVR) outreach (PatientConnect Voice)",
    "Patient education at low literacy level and multilingual content",
    "Symptom surveys and patient-reported outcomes",
    "Medication reminders and adherence support",
    "Continuous monitoring option for high-acuity patients",
    "ClinicianConnect centralized clinician portal",
    "EHR-triggered patient enrollment and bidirectional data exchange",
    "CaregiverConnect mobile app (caregiver access)",
    "Prioritized/optimized bandwidth for rural connectivity",
    "Clinical documentation and notes integration to EHR",
    "Program logistics and inventory management",
    "Reporting and analytics for program performance",
    "Reimbursement/time-tracking support for RPM billing"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "Allscripts",
    "Meditech",
    "MatrixCare",
    "HomeCare HomeBase (HCHB)",
    "NetSmart",
    "Strategic Healthcare Programs",
    "Rhapsody Integration Engine",
    "Twilio (audio/SMS)",
    "TalkBox (video transit)"
  ],
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Tablet"
  ],
  "optional_modules": [
    "PatientConnect Complete (full kit)",
    "PatientConnect Core (tablet-only)",
    "PatientConnect Mobile (BYOD)",
    "PatientConnect Voice (IVR)",
    "CaregiverConnect mobile application",
    "Continuous monitoring module"
  ],
  "data_standards": [
    "HL7",
    "FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "Cloud-hosted SaaS; modern web browser for ClinicianConnect; iOS/Android for mobile apps",
  "compliance": [
    "HIPAA",
    "HITECH"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit and at rest",
    "Audit logging",
    "Role-based access control",
    "Encrypted messaging and media handling"
  ],
  "privacy_features": [
    "PHI handling governed by applicable US laws (HIPAA/HITECH)",
    "Encrypted storage/transit for communications",
    "Customer support contact for privacy inquiries"
  ],
  "data_residency": "United States (data stored/processed and transferred from the U.S.)",
  "customers": [
    "Penn Medicine",
    "Penn Medicine at Home",
    "CHI Health",
    "CHI Health at Home"
  ],
  "user_reviews": [
    "Good product, great service.",
    "Provides excellent customer support!!",
    "Helpful in giving us a snapshot when we aren't in the clinic.",
    "Reporting and data analytics is horrible."
  ],
  "ratings": [
    "Best in KLAS - Remote Patient Monitoring (2020, 2021, 2022, 2023)",
    "Software Advice: 4.5/5 overall"
  ],
  "support_channels": [
    "email",
    "phone",
    "ticketing",
    "webinars"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite"
  ],
  "release_year": "2012",
  "integration_partners": [
    "Axxess",
    "AVIA Marketplace"
  ],
  "id": "P0752",
  "slug": "hrs",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/hrs.json"
  }
}