homethrive

JSON twin: https://www.healthaidb.com/software/homethrive.json

Company Name

Homethrive

Product URL

https://homethrive.com/solutions/

Company URL

https://homethrive.com

Categories

Summary

Homethrive is a technology-enabled caregiving platform that combines digital tools and live Care Guides to provide navigation, concierge assistance, and coaching for family caregivers and employers.

Description

Homethrive delivers personalized, high-touch caregiving support (24/7 digital access plus unlimited 1:1 care guide support) for employees, individuals, and health plans, covering childcare through eldercare, disabilities, chronic conditions, end-of-life, and Medicare navigation; it integrates with employer benefits to drive utilization and measurable business outcomes.

Api Available

unknown

Certifications

Company Founding

2018

Company Offices

Compliance

Customers

Data Residency

US-based (data processed and hosted in the United States)

Data Standards

Deployment Model

Features

Id

P0745

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and demo; offered as an employer/health-plan benefit (no public list prices).

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2018

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Homethrive",
  "company_url": "https://homethrive.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2018",
  "product_url": "https://homethrive.com/solutions/",
  "categories": [
    "patient-facing",
    "care coordination",
    "navigation",
    "caregiver support",
    "benefits integration",
    "virtual coaching",
    "concierge services"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer",
    "health plans"
  ],
  "links": [
    "https://homethrive.com/",
    "https://homethrive.com/solutions/",
    "https://homethrive.com/employers/",
    "https://homethrive.com/health-plans/",
    "https://homethrive.com/individuals/",
    "https://homethrive.com/about-us/",
    "https://homethrive.com/demo/",
    "https://homethrive.com/privacy-policy/",
    "https://www.linkedin.com/company/homethrive-inc/",
    "https://www.prnewswire.com/news-releases/homethrive-receives-vizient-contract-for-caregiving-benefit-302157574.html"
  ],
  "summary": "Homethrive is a technology-enabled caregiving platform that combines digital tools and live Care Guides to provide navigation, concierge assistance, and coaching for family caregivers and employers.",
  "description": "Homethrive delivers personalized, high-touch caregiving support (24/7 digital access plus unlimited 1:1 care guide support) for employees, individuals, and health plans, covering childcare through eldercare, disabilities, chronic conditions, end-of-life, and Medicare navigation; it integrates with employer benefits to drive utilization and measurable business outcomes.",
  "target_users": [
    "family caregivers",
    "employees",
    "employers",
    "HR/benefits teams",
    "health plans",
    "individuals/patients"
  ],
  "specialties": [
    "eldercare",
    "childcare",
    "disabilities & neurodivergence",
    "chronic disease care coordination",
    "end-of-life & bereavement",
    "Medicare navigation",
    "care coordination",
    "backup care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and demo; offered as an employer/health-plan benefit (no public list prices).",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Care navigation / personalized care plans",
    "Concierge assistance",
    "1:1 live coaching with care team (social workers)",
    "Care coordination (appointments, escalation)",
    "Predictive analytics to anticipate needs",
    "24/7 digital access to tools and resources",
    "Resource library and expert-vetted recommendations",
    "Benefits integration and intelligent referrals (EAP/health benefits)",
    "Scheduling and task management",
    "Member outreach and proactive monitoring",
    "Reporting and analytics for employers/health plans",
    "Escalation support for complex needs (Medicare, insurance guidance)"
  ],
  "optional_modules": [
    "Employer-focused benefit integration",
    "Health-plan tailored programs",
    "White-label / co-branded offerings",
    "Individual membership offering"
  ],
  "integrations": [
    "Employee Assistance Programs (EAP)",
    "Health plans / insurance carriers",
    "Benefits platforms",
    "HRIS / payroll systems",
    "Third-party vendor partners for caregiving services",
    "Telephony / contact center systems (for care team outreach)"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access controls (limited access)",
    "Access controls and authorization",
    "Audit logging and security audits",
    "Third-party security reviews"
  ],
  "privacy_features": [
    "Consent management",
    "Data retention and deletion policies",
    "Data minimization and aggregation/anonymization practices"
  ],
  "data_residency": "US-based (data processed and hosted in the United States)",
  "customers": [
    "McDermott Will & Emery",
    "Capstone Health Alliance",
    "Vizient",
    "Ecolab",
    "Thrivent (mentioned in flyer)",
    "BNY (webinar partner)"
  ],
  "user_reviews": [
    "Incredibly helpful. I have aging parents, one with Alzheimer's. Homethrive has helped my family better understand the issues, provided social work support and more.",
    "Homethrive was quick to respond and flexible with our meeting time. Their team researched my parents' insurance and Medicare options and helped us escalate doctor appointments for my mother.",
    "I would describe Homethrive as a project manager or consultant for caregivers... just connecting with Homethrive helps you get your grounding and prioritize what is needed.",
    "Decent pay, work with a close, tight-knit team of good people. Takes chances on young sales people to leverage their careers and skillsets."
  ],
  "ratings": [
    "Glassdoor: 3.4/5 (employee reviews)",
    "BBB: Profile listed (Not accredited)",
    "CB Insights: company profile (customer listings noted)"
  ],
  "support_channels": [
    "email",
    "phone",
    "contact form (sales)",
    "request-a-demo"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2018",
  "integration_partners": [
    "TOOTRiS",
    "Cigna (partnership/referral)",
    "Telus Global (investor/partner)",
    "Employee Assistance Programs (EAP) / Benefits platforms",
    "Benefits vendors referenced via integrations (general)",
    "Third-party data hosting/payment/IT vendors (unnamed)"
  ],
  "id": "P0745",
  "slug": "homethrive",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/homethrive.json"
  }
}