Holly AI Assistant

JSON twin: https://www.healthaidb.com/software/holly-ai-assistant.json

Company Name

Nimblr

Product URL

https://www.nimblr.ai

Company URL

https://www.nimblr.ai

Categories

• administrative Operations
• patient Facing
• clinical Support
• communication
• scheduling
• ehr Integration
• language Services
• compliance Management
• remote Monitoring
• Administrative
• Automation
• Multilingual Support
• Hipaa Compliance
• 24/7 Availability

Summary

Holly AI Assistant is an AI-powered virtual receptionist that automates patient communication and scheduling, integrating seamlessly with healthcare providers' existing systems to enhance operational efficiency and patient engagement.

Description

Holly AI Assistant by Nimblr is designed to automate front desk tasks in healthcare settings, including patient scheduling, confirmations, rescheduling, no-show recovery, and follow-ups. It integrates with electronic health records (EHR) and calendar systems, offering 24/7 support through voice and text communication channels. Holly serves over 15 million patients across more than 1,400 practices, aiming to reduce manual workload by up to 80% and decrease no-show rates by up to 40%. The platform is HIPAA-compliant, ensuring secure handling of patient data. It supports multiple languages, including English and Spanish, and offers a free trial for new users.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2016

Company Offices

• United States

Compliance

• HIPAA
• GDPR
• SOC 2
• ISO 27001

Customers

• Men's Health Clinic
• DrChrono
• Nimblr.ai
• Nimblr Security Awareness

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• 24/7 AI virtual receptionist for scheduling and FAQs
• Automated SMS conversational confirmations and reminders
• Web embeddable scheduler and Google Business Profile booking
• Two-way texting and call handling with NLP/intent recognition
• Complex scheduling engine with 200+ customizable rules
• Real-time EHR calendar sync and provider availability
• Smart rescheduling, no-show recovery, and waitlist management
• Pre-visit and post-visit instruction messaging
• Insurance card image capture and insurance data collection
• Payment processing at booking (Stripe, Square)
• Multilingual support (English, Spanish)
• Smart Inbox for messages requiring human follow-up
• Automated feedback and reputation review prompts
• Capacity-optimized scheduling and appointment type controls
• Call routing to staff and human intervention alerts

Id

SW1877

Integration Partners

• DrChrono

Integrations

• Google Calendar
• DrChrono
• Athenahealth
• AdvancedMD
• ModMed
• CareCloud
• Veradigm
• Square
• Stripe

Languages Supported

• English
• Spanish

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Telehealth coordination
• Customizable instructions per appointment type
• Collection of patient reviews

Os Platforms

• Web
• iOS
• Android

Pricing Details

Starting at $10 USD per month; free trial available; contact vendor for detailed pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1877

Product Name

Holly AI Assistant

Ratings

• 5.0/5.0 on Capterra
• 4.8/5.0 on G2
• 4.5/5.0 on G2

Regions Available

• United States

Related Urls

• https://www.crunchbase.com/organization/nimblr-ai
• https://www.globenewswire.com/en/news-release/2021/02/22/2179798/0/en/DrChrono-and-Nimblr-ai-Release-an-AI-Scheduling-Automation-Solution-to-Improve-COVID-19-Vaccine-Rollout.html
• https://www.builtinla.com/company/nimblrai
• https://elion.health/products/nimblr-ai

Release Year

2016

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• General Practice
• Specialty Clinics
• Therapy Practices
• Nutritionists
• Dermatology
• Aesthetics
• Ophthalmology
• Pediatrics
• Behavioral Health
• Dentistry
• Orthopedics
• Cardiology
• Neurology
• Gastroenterology
• Pulmonology
• Rheumatology
• Endocrinology
• Urology
• Obstetrics And Gynecology
• Oncology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• I love using Holly/Nimblr. The team is accessible and kind and helpful and they really help you to be successful. I really appreciate the team I work with and they always go above and beyond.
• Holly by Nimblr has been a game changer. Our no show rate has decreased dramatically and we finally feel comfortable leaving scheduling in someone else's hands. Highly recommend.
• Nimblr has been a key addition for our Men's Health Clinic. For our new patients who have done their research and are ready to book appointments, Holly AI makes the process so incredibly easy for them. It integrates with our Dr. Chrono schedule, so they are only shown available appointment spots. This easily saves my business partner and I several hours a week. Bottom line, if you are thinking about trying Holly AI, you will not be disappointed. And once you have it, you'll never want to go back to the old way!!
• The team is accessible and kind and helpful and they really help you to be successful. I really appreciate the team I work with and they always go above and beyond.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Holly AI Assistant",
  "company_name": "Nimblr",
  "product_url": "https://www.nimblr.ai",
  "company_url": "https://www.nimblr.ai",
  "related_urls": [
    "https://www.crunchbase.com/organization/nimblr-ai",
    "https://www.globenewswire.com/en/news-release/2021/02/22/2179798/0/en/DrChrono-and-Nimblr-ai-Release-an-AI-Scheduling-Automation-Solution-to-Improve-COVID-19-Vaccine-Rollout.html",
    "https://www.builtinla.com/company/nimblrai",
    "https://elion.health/products/nimblr-ai"
  ],
  "product_code": "SW1877",
  "summary": "Holly AI Assistant is an AI-powered virtual receptionist that automates patient communication and scheduling, integrating seamlessly with healthcare providers' existing systems to enhance operational efficiency and patient engagement.",
  "description": "Holly AI Assistant by Nimblr is designed to automate front desk tasks in healthcare settings, including patient scheduling, confirmations, rescheduling, no-show recovery, and follow-ups. It integrates with electronic health records (EHR) and calendar systems, offering 24/7 support through voice and text communication channels. Holly serves over 15 million patients across more than 1,400 practices, aiming to reduce manual workload by up to 80% and decrease no-show rates by up to 40%. The platform is HIPAA-compliant, ensuring secure handling of patient data. It supports multiple languages, including English and Spanish, and offers a free trial for new users.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "clinical Support",
    "communication",
    "scheduling",
    "ehr Integration",
    "language Services",
    "compliance Management",
    "remote Monitoring",
    "Administrative",
    "Patient-facing",
    "Clinical Support",
    "Communication",
    "Scheduling",
    "Automation",
    "Ehr Integration",
    "Multilingual Support",
    "Hipaa Compliance",
    "24/7 Availability"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins"
  ],
  "specialties": [
    "General Practice",
    "Specialty Clinics",
    "Therapy Practices",
    "Nutritionists",
    "Dermatology",
    "Aesthetics",
    "Ophthalmology",
    "Pediatrics",
    "Behavioral Health",
    "Dentistry",
    "Orthopedics",
    "Cardiology",
    "Neurology",
    "Gastroenterology",
    "Pulmonology",
    "Rheumatology",
    "Endocrinology",
    "Urology",
    "Obstetrics And Gynecology",
    "Oncology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Starting at $10 USD per month; free trial available; contact vendor for detailed pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2016",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "24/7 AI virtual receptionist for scheduling and FAQs",
    "Automated SMS conversational confirmations and reminders",
    "Web embeddable scheduler and Google Business Profile booking",
    "Two-way texting and call handling with NLP/intent recognition",
    "Complex scheduling engine with 200+ customizable rules",
    "Real-time EHR calendar sync and provider availability",
    "Smart rescheduling, no-show recovery, and waitlist management",
    "Pre-visit and post-visit instruction messaging",
    "Insurance card image capture and insurance data collection",
    "Payment processing at booking (Stripe, Square)",
    "Multilingual support (English, Spanish)",
    "Smart Inbox for messages requiring human follow-up",
    "Automated feedback and reputation review prompts",
    "Capacity-optimized scheduling and appointment type controls",
    "Call routing to staff and human intervention alerts"
  ],
  "optional_modules": [
    "Telehealth coordination",
    "Customizable instructions per appointment type",
    "Collection of patient reviews"
  ],
  "integrations": [
    "Google Calendar",
    "DrChrono",
    "Athenahealth",
    "AdvancedMD",
    "ModMed",
    "CareCloud",
    "Veradigm",
    "Square",
    "Stripe"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Men's Health Clinic",
    "DrChrono",
    "Nimblr.ai",
    "Nimblr Security Awareness"
  ],
  "user_reviews": [
    "I love using Holly/Nimblr. The team is accessible and kind and helpful and they really help you to be successful. I really appreciate the team I work with and they always go above and beyond.",
    "Holly by Nimblr has been a game changer. Our no show rate has decreased dramatically and we finally feel comfortable leaving scheduling in someone else's hands. Highly recommend.",
    "Nimblr has been a key addition for our Men's Health Clinic. For our new patients who have done their research and are ready to book appointments, Holly AI makes the process so incredibly easy for them. It integrates with our Dr. Chrono schedule, so they are only shown available appointment spots. This easily saves my business partner and I several hours a week. Bottom line, if you are thinking about trying Holly AI, you will not be disappointed. And once you have it, you'll never want to go back to the old way!!",
    "The team is accessible and kind and helpful and they really help you to be successful. I really appreciate the team I work with and they always go above and beyond."
  ],
  "ratings": [
    "5.0/5.0 on Capterra",
    "4.8/5.0 on G2",
    "4.5/5.0 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2016",
  "integration_partners": [
    "DrChrono"
  ],
  "id": "SW1877",
  "slug": "holly-ai-assistant",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/holly-ai-assistant.json"
  }
}