HelloNote

JSON twin: https://www.healthaidb.com/software/hellonote.json

Company Name

HelloNote

Product URL

https://hellonote.com/

Company URL

https://hellonote.com/

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• billing
• telehealth
• health Data Analytics
• patient Engagement
• ai Clinical Documentation Integrity
• Clinical
• Administrative
• Diagnostic
• Analytics
• Ai-powered Features

Summary

HelloNote is a web-based therapy practice management software designed to streamline documentation, scheduling, and billing for physical, occupational, and speech therapists.

Description

HelloNote offers an all-in-one solution for therapy practices, integrating electronic medical records (EMR), practice management, and billing functionalities. It features customizable templates, automated note-taking, secure telehealth capabilities, and patient engagement tools to enhance workflow efficiency and patient care.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2015

Company Offices

• United States

Compliance

• HIPAA
• HITECH

Customers

• Physical Therapy Clinics
• Occupational Therapy Centers
• Speech-Language Pathology Practices
• Chiropractic Offices
• Solo Therapists
• Cash-Based Practices
• Billing Companies
• Therapy Schools & Institutions

Data Residency

US (hosted by HelloNote / US-based hosting)

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Scheduling & calendar with SMS/email reminders
• Electronic medical records/documentation with customizable templates
• Patient portal/patient engagement (secure messaging, reminders)
• Integrated billing & claims tracking (revenue cycle tools)
• Telehealth (built-in video conferencing)
• Kiosk/patient self check-in
• eFax (incoming eFaxes)
• Eligibility verification
• Analytics & custom reporting
• Document upload & intake forms
• Daily backups & free data migration
• Role-based accounts (therapist, front desk, billing, owner)
• AI-powered documentation & automation
• Templates for therapy specialties (PT/OT/SLP)
• Patient signature/consent capture
• Training & support (chat/email/phone)
• Referral/multi-location support

Id

SW1488

Integration Partners

• Clearinghouse Integration
• eFax
• Home Exercise Programs (HEP)

Integrations

• eFax services (incoming eFax)
• Eligibility checker services
• Payment processors/billing companies (practice billing integrations)
• Third-party RCM/billing vendors (via integrations/API)
• Calendar/notification (SMS/email) providers

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• AI-powered documentation & automation
• Templates for therapy specialties (PT/OT/SLP)

Os Platforms

• Web

Pricing Details

Free Forever plan for one account; HelloNote Lite at $69/month; HelloNote Auto AI at $70/month or $0.75 per note; additional add-ons available.

Pricing Model

subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW1488

Product Name

HelloNote

Ratings

• 5.0/5.0 on Capterra
• 5.0/5.0 on G2
• 4.3/5.0 on Capterra
• 4.6/5.0 on Capterra
• 4.8/5.0 on Capterra
• 4.0/5.0 on Capterra
• 4.1/5.0 on Capterra

Regions Available

• United States

Related Urls

• https://elion.health/products/hellome

Release Year

2015

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• Physical Therapy
• Occupational Therapy
• Speech Therapy

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• therapists
• front desk staff
• practice owners
• billing teams
• educators

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• The support I have received from the day I contacted them for a demo. Any time I have a questions/concern/problem, they respond quickly. The EMR is also very user friendly and customizable to my needs.
• Our overall experience has been amazing, from inception to current. New therapists that join our team always praise the system.
• I have been very pleased with the product. I have recommended it to several other therapists and will continue to recommend it.
• I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments.
• The customer support in particular has been extremely helpful and the electronic billing capabilities are very strong and for the most part, user friendly.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "HelloNote",
  "company_name": "HelloNote",
  "product_url": "https://hellonote.com/",
  "company_url": "https://hellonote.com/",
  "related_urls": [
    "https://elion.health/products/hellome"
  ],
  "product_code": "SW1488",
  "summary": "HelloNote is a web-based therapy practice management software designed to streamline documentation, scheduling, and billing for physical, occupational, and speech therapists.",
  "description": "HelloNote offers an all-in-one solution for therapy practices, integrating electronic medical records (EMR), practice management, and billing functionalities. It features customizable templates, automated note-taking, secure telehealth capabilities, and patient engagement tools to enhance workflow efficiency and patient care.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "billing",
    "telehealth",
    "health Data Analytics",
    "patient Engagement",
    "ai Clinical Documentation Integrity",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Billing",
    "Telehealth",
    "Analytics",
    "Patient Engagement",
    "Ai-powered Features"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "therapists",
    "front desk staff",
    "practice owners",
    "billing teams",
    "educators"
  ],
  "specialties": [
    "Physical Therapy",
    "Occupational Therapy",
    "Speech Therapy"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Free Forever plan for one account; HelloNote Lite at $69/month; HelloNote Auto AI at $70/month or $0.75 per note; additional add-ons available.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2015",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Scheduling & calendar with SMS/email reminders",
    "Electronic medical records/documentation with customizable templates",
    "Patient portal/patient engagement (secure messaging, reminders)",
    "Integrated billing & claims tracking (revenue cycle tools)",
    "Telehealth (built-in video conferencing)",
    "Kiosk/patient self check-in",
    "eFax (incoming eFaxes)",
    "Eligibility verification",
    "Analytics & custom reporting",
    "Document upload & intake forms",
    "Daily backups & free data migration",
    "Role-based accounts (therapist, front desk, billing, owner)",
    "AI-powered documentation & automation",
    "Templates for therapy specialties (PT/OT/SLP)",
    "Patient signature/consent capture",
    "Training & support (chat/email/phone)",
    "Referral/multi-location support"
  ],
  "optional_modules": [
    "AI-powered documentation & automation",
    "Templates for therapy specialties (PT/OT/SLP)"
  ],
  "integrations": [
    "eFax services (incoming eFax)",
    "Eligibility checker services",
    "Payment processors/billing companies (practice billing integrations)",
    "Third-party RCM/billing vendors (via integrations/API)",
    "Calendar/notification (SMS/email) providers"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US (hosted by HelloNote / US-based hosting)",
  "customers": [
    "Physical Therapy Clinics",
    "Occupational Therapy Centers",
    "Speech-Language Pathology Practices",
    "Chiropractic Offices",
    "Solo Therapists",
    "Cash-Based Practices",
    "Billing Companies",
    "Therapy Schools & Institutions"
  ],
  "user_reviews": [
    "The support I have received from the day I contacted them for a demo. Any time I have a questions/concern/problem, they respond quickly. The EMR is also very user friendly and customizable to my needs.",
    "Our overall experience has been amazing, from inception to current. New therapists that join our team always praise the system.",
    "I have been very pleased with the product. I have recommended it to several other therapists and will continue to recommend it.",
    "I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments.",
    "The customer support in particular has been extremely helpful and the electronic billing capabilities are very strong and for the most part, user friendly."
  ],
  "ratings": [
    "5.0/5.0 on Capterra",
    "5.0/5.0 on G2",
    "4.3/5.0 on Capterra",
    "4.6/5.0 on Capterra",
    "4.8/5.0 on Capterra",
    "4.0/5.0 on Capterra",
    "4.1/5.0 on Capterra"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "Clearinghouse Integration",
    "eFax",
    "Home Exercise Programs (HEP)"
  ],
  "id": "SW1488",
  "slug": "hellonote",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/hellonote.json"
  }
}