hellome

JSON twin: https://www.healthaidb.com/software/hellome.json

Company Name

HelloMe

Product URL

https://hellome.care/pages/at-home-lab-tests

Company URL

https://hellome.care

Categories

Summary

HelloMe is a US-based at-home lab testing service that pairs mailed self-collection kits with naturopathic practitioner consultations and optional subscription-based ongoing testing.

Description

HelloMe sells at-home laboratory test kits (hormones, metabolic panels, vitamin deficiencies, food sensitivities, longevity panels, etc.), ships samples to certified labs for analysis, and provides results plus personalized follow-up consultations from naturopathic practitioners; offers a subscription option for monthly/ongoing testing and claims HIPAA compliance.

Api Available

unknown

Certifications

Company Founding

Company Offices

Compliance

Customers

Data Residency

U.S. (service governed by U.S. law; operated within specified U.S. states)

Data Standards

Deployment Model

Features

Id

P0734

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for current kit prices and subscription tiers; individual kits sold a la carte with optional subscription for ongoing monthly testing.

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

2023

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "HelloMe",
  "company_url": "https://hellome.care",
  "company_offices": [
    "United States"
  ],
  "company_founding": "",
  "product_url": "https://hellome.care/pages/at-home-lab-tests",
  "categories": [
    "clinical",
    "diagnostic",
    "patient-facing",
    "at-home lab testing",
    "subscription"
  ],
  "market_segment": [
    "consumer"
  ],
  "links": [
    "https://hellome.care/",
    "https://hellome.care/pages/at-home-lab-tests",
    "https://hellome.care/pages/about-hellome",
    "https://hellome.care/pages/contact",
    "https://patient.hellome.care/dashboard",
    "https://hellome.care/pages/terms-and-conditions",
    "https://hellome.care/pages/privacy-policy",
    "https://www.linkedin.com/company/97404354",
    "https://www.instagram.com/hellome.care/"
  ],
  "summary": "HelloMe is a US-based at-home lab testing service that pairs mailed self-collection kits with naturopathic practitioner consultations and optional subscription-based ongoing testing.",
  "description": "HelloMe sells at-home laboratory test kits (hormones, metabolic panels, vitamin deficiencies, food sensitivities, longevity panels, etc.), ships samples to certified labs for analysis, and provides results plus personalized follow-up consultations from naturopathic practitioners; offers a subscription option for monthly/ongoing testing and claims HIPAA compliance.",
  "target_users": [
    "patients/consumers",
    "naturopathic practitioners",
    "ambulatory clinics",
    "wellness coaches"
  ],
  "specialties": [
    "laboratory testing",
    "endocrinology (hormones)",
    "preventive health",
    "men's health",
    "women's health",
    "nutrition/vitamin assessment",
    "cardio-metabolic risk",
    "thyroid"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for current kit prices and subscription tiers; individual kits sold a la carte with optional subscription for ongoing monthly testing.",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS (cloud-hosted platform)"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Order at‑home lab kits (multiple panels)",
    "Patient dashboard (patient.hellome.care)",
    "Practitioner consultations (pre‑ and post‑test)",
    "Subscription / membership plans",
    "Shipping of specimen collection kits",
    "Lab processing coordination with partner labs",
    "Results delivery to patient dashboard",
    "Identity verification (ID + selfie flow)",
    "Educational content and blog resources",
    "E‑commerce checkout and payment processing",
    "Customer support and FAQs",
    "Patient data collection via questionnaires"
  ],
  "optional_modules": [
    "Practitioner follow‑up consultations",
    "Tailored practitioner test selection (Practitioner's Choice)",
    "Supplement discounts via Fullscript"
  ],
  "integrations": [
    "Fullscript (supplement dispensing / discounts)",
    "Stripe (payment processing)",
    "Partner laboratories / Medical Groups (unnamed)",
    "Identity verification vendor (unnamed)"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "U.S. jurisdiction (service limited to certain U.S. states)",
    "California Consumer Privacy Act (CCPA) / consumer privacy rights"
  ],
  "certifications": [],
  "security_features": [
    "Account authentication (username/password)",
    "Administrative, technical and physical security measures (general)",
    "Identity verification workflow"
  ],
  "privacy_features": [
    "De‑identification of data for secondary use",
    "CCPA consumer rights: access and deletion",
    "Explicit privacy policy describing PHI handling and limits",
    "Consent/acknowledgement in account registration"
  ],
  "data_residency": "U.S. (service governed by U.S. law; operated within specified U.S. states)",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "member portal messaging",
    "video/phone consultations"
  ],
  "training_options": [
    "documentation (FAQs)",
    "blog/resources"
  ],
  "release_year": "2023",
  "integration_partners": [
    "Fullscript"
  ],
  "id": "P0734",
  "slug": "hellome",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/hellome.json"
  }
}