Hello Patient

JSON twin: https://www.healthaidb.com/software/hello-patient.json

Company Name

Hello Patient

Product URL

https://www.hellopatient.com

Company URL

https://www.hellopatient.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• communication
• ai Clinical Documentation Integrity
• Clinical
• Administrative
• Ai-powered

Summary

Hello Patient offers Mia, an AI assistant designed to handle patient communications across voice, text, and chat, aiming to streamline healthcare operations and enhance patient engagement.

Description

Hello Patient provides Mia, an AI-powered assistant that manages patient interactions through voice, text, and chat, integrating seamlessly with existing healthcare systems to improve operational efficiency and patient satisfaction.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2020

Company Offices

• United States

Compliance

• HIPAA
• SOC 2

Customers

• 96-location urgent care practice

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• AI-powered healthcare communication
• 24/7 appointment scheduling
• Automated patient intake
• Automated billing and collections
• Post-visit follow-ups
• Patient recall campaigns
• Automated referral conversion
• Automated billing reminders
• Automated patient outreach
• Automated patient support
• Automated patient triage
• Automated patient education
• Automated patient surveys
• Automated patient feedback collection
• Automated patient satisfaction tracking
• Automated patient engagement
• Automated patient retention
• Automated patient re-engagement
• Automated patient loyalty programs
• Automated patient referrals

Id

SW1487

Integration Partners

• Athena Health
• Customer.io
• eClinicalWorks
• Zenoti
• NextGen
• AdvancedMD
• ModMed
• Salesforce
• HubSpot

Integrations

• AdvancedMD
• athenahealth
• eClinicalWorks
• ModMed
• NextGen Healthcare
• Provet Cloud
• Salesforce
• Zenoti
• Customer.io
• HubSpot

Languages Supported

• English
• Spanish

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Customizable AI voices
• Multilingual support
• Integration with niche EHRs
• Integration with CRM systems
• Integration with practice management systems
• Integration with billing systems
• Integration with telehealth platforms
• Integration with patient portals
• Integration with patient engagement platforms
• Integration with patient education platforms

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1487

Product Name

Hello Patient

Ratings

• 0.0/5.0 on G2.com (no reviews)

Regions Available

• United States

Related Urls

• https://elion.health/products/hello-patient

Release Year

2024

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• Dermatology
• Ent
• Med Spa
• Optometry
• Orthopedics
• Urgent Care
• Veterinary Care
• Dentistry
• Chiropractic
• Concierge
• Fertility
• Home Health
• Imaging
• Men's Health
• Mental Health
• Occupational Therapy
• Pediatrics
• Primary Care
• Women's Health

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Hello Patient's AI assistants have transformed how we think about patient access. We're not just answering more calls, we're creating a fundamentally better experience for patients who need care now. Instant, accurate answers about insurance, wait times, and services means more patients get the care they need, when they need it.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Hello Patient",
  "company_name": "Hello Patient",
  "product_url": "https://www.hellopatient.com",
  "company_url": "https://www.hellopatient.com",
  "related_urls": [
    "https://elion.health/products/hello-patient"
  ],
  "product_code": "SW1487",
  "summary": "Hello Patient offers Mia, an AI assistant designed to handle patient communications across voice, text, and chat, aiming to streamline healthcare operations and enhance patient engagement.",
  "description": "Hello Patient provides Mia, an AI-powered assistant that manages patient interactions through voice, text, and chat, integrating seamlessly with existing healthcare systems to improve operational efficiency and patient satisfaction.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "communication",
    "ai Clinical Documentation Integrity",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Communication",
    "Ai-powered"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Dermatology",
    "Ent",
    "Med Spa",
    "Optometry",
    "Orthopedics",
    "Urgent Care",
    "Veterinary Care",
    "Dentistry",
    "Chiropractic",
    "Concierge",
    "Fertility",
    "Home Health",
    "Imaging",
    "Men's Health",
    "Mental Health",
    "Occupational Therapy",
    "Pediatrics",
    "Primary Care",
    "Women's Health"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2020",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI-powered healthcare communication",
    "24/7 appointment scheduling",
    "Automated patient intake",
    "Automated billing and collections",
    "Post-visit follow-ups",
    "Patient recall campaigns",
    "Automated referral conversion",
    "Automated billing reminders",
    "Automated patient outreach",
    "Automated patient support",
    "Automated patient triage",
    "Automated patient education",
    "Automated patient surveys",
    "Automated patient feedback collection",
    "Automated patient satisfaction tracking",
    "Automated patient engagement",
    "Automated patient retention",
    "Automated patient re-engagement",
    "Automated patient loyalty programs",
    "Automated patient referrals"
  ],
  "optional_modules": [
    "Customizable AI voices",
    "Multilingual support",
    "Integration with niche EHRs",
    "Integration with CRM systems",
    "Integration with practice management systems",
    "Integration with billing systems",
    "Integration with telehealth platforms",
    "Integration with patient portals",
    "Integration with patient engagement platforms",
    "Integration with patient education platforms"
  ],
  "integrations": [
    "AdvancedMD",
    "athenahealth",
    "eClinicalWorks",
    "ModMed",
    "NextGen Healthcare",
    "Provet Cloud",
    "Salesforce",
    "Zenoti",
    "Customer.io",
    "HubSpot"
  ],
  "data_standards": [
    "FHIR",
    "HL7",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "96-location urgent care practice"
  ],
  "user_reviews": [
    "Hello Patient's AI assistants have transformed how we think about patient access. We're not just answering more calls, we're creating a fundamentally better experience for patients who need care now. Instant, accurate answers about insurance, wait times, and services means more patients get the care they need, when they need it."
  ],
  "ratings": [
    "0.0/5.0 on G2.com (no reviews)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2024",
  "integration_partners": [
    "Athena Health",
    "Customer.io",
    "eClinicalWorks",
    "Zenoti",
    "NextGen",
    "AdvancedMD",
    "ModMed",
    "Salesforce",
    "HubSpot"
  ],
  "id": "SW1487",
  "slug": "hello-patient",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/hello-patient.json"
  }
}