Helix Genomic Platform

JSON twin: https://www.healthaidb.com/software/helix-genomic-platform.json

Company Name

Product URL

https://www.helix.com

Company URL

https://www.helix.com

Summary

Helix Genomic Platform is an enterprise-level genomics solution that integrates advanced sequencing and clinical expertise to enhance patient care and drive strategic growth for health systems, life sciences companies, and payers.

Description

Helix Genomic Platform offers a comprehensive suite of services, including whole exome sequencing, companion diagnostics, and population genomics programs. It features the Exome+® assay, a CLIA/CAP-accredited next-generation sequencing lab, and a proprietary bioinformatics platform. The platform is FDA-authorized for whole exome sequencing and has partnered with QIAGEN to develop companion diagnostics for hereditary diseases. It supports large-scale population health initiatives and integrates genomic data into clinical care to improve patient outcomes and operational efficiency.

Api Available

yes

Certifications

FDA 510(k)
CE/MDR
ONC
ISO 27001
ISO 13485
ISO 9001
CLIA
CAP
FDA De Novo Authorization
FDA Emergency Use Authorization (EUA)
FDA Good Laboratory Practice (GLP)
FDA Good Clinical Practice (GCP)
FDA Good Manufacturing Practice (GMP)
FDA Good Distribution Practice (GDP)
FDA Good Documentation Practice (GDP)
FDA Good Clinical Laboratory Practice (GCLP)
FDA Good Agricultural Practice (GAP)
FDA Good Veterinary Practice (GVP)

Company Founding

2015

Company Offices

Compliance

HIPAA
GDPR
HITECH
SOC 2
ISO 27001
FDA 21 CFR Part 11
CLIA
CAP
FDA De Novo Authorization
FDA 510(k) Clearance
FDA Emergency Use Authorization (EUA)
FDA Good Laboratory Practice (GLP)
FDA Good Clinical Practice (GCP)
FDA Good Manufacturing Practice (GMP)
FDA Good Distribution Practice (GDP)
FDA Good Documentation Practice (GDP)
FDA Good Clinical Laboratory Practice (GCLP)
FDA Good Agricultural Practice (GAP)
FDA Good Veterinary Practice (GVP)

Customers

HealthPartners
Parkview Health
Elion Health
Kaiser Permanente
Cigna
Humana
UnitedHealth Group
CVS Health
Anthem
Aetna
Blue Cross Blue Shield
Mayo Clinic
Cleveland Clinic
Johns Hopkins Medicine
Massachusetts General Hospital
UCLA Health
Mount Sinai Health System
NewYork-Presbyterian Hospital
Northwell Health
Cedars-Sinai Medical Center

Data Residency

US-only

Data Standards

FHIR
HL7 v2
DICOM
SNOMED
ICD-10
LOINC
CPT
ICD-9
HL7 CDA
HL7 CCD

Deployment Model

SaaS

Features

Whole Exome+® sequencing covering approximately 20,000 genes
Longitudinal clinical data integration
Comprehensive clinico-genomic datasets across therapeutic areas
FDA-authorized whole exome sequencing platform
Population-scale genomic research capabilities
Integration with health systems for precision medicine
Support for companion diagnostics development
Collaboration with life sciences companies for drug discovery
COVID-19 viral surveillance and testing services
Genomic insights for personalized patient care
Data-driven decision-making support for healthcare organizations
Advanced bioinformatics solutions for data analysis
Flexible test design for comprehensive panels
Sequence Once, Query Often™ model for cost-effective genomic data utilization
Comprehensive pharmacogenomic reporting
Integration with health system partners for large-scale genomic programs
Support for clinical trial recruitment and patient identification
Real-world evidence generation for therapeutic efficacy evaluation
Genomic data storage and management solutions

Id

SW1490

Integrations

Epic
Cerner
PACS
Billing Systems
Laboratory Information Management Systems (LIMS)
Electronic Health Records (EHR)
Clinical Decision Support Systems (CDSS)
Health Information Exchanges (HIE)
Laboratory Information Systems (LIS)
Patient Portals
Clinical Trial Management Systems (CTMS)
Regulatory Reporting Systems
Data Warehouses
Population Health Management Platforms
Telemedicine Platforms
Genomic Data Repositories
Research Databases
Clinical Research Organizations (CROs)
Biobank Management Systems
Medical Imaging Systems

Languages Supported

English
Spanish
French
German
Italian
Portuguese
Dutch
Chinese
Japanese
Korean
Arabic
Russian
Hindi
Bengali
Punjabi
Urdu
Telugu
Marathi
Tamil
Gujarati

Last Updated

2025-10-11

License

commercial

Market Segment

enterprise
health systems
life sciences
payers
healthcare providers

Optional Modules

Helix Research Network for collaborative genomic research
Helix Precision Pathway for enhanced clinical decision-making
Helix Diagnostics for simplified genetic testing
Helix Genomic Advantage for cost management in health plans
Helix GenoSphere for curated clinico-genomic cohorts
Helix Laboratory Platform for whole exome sequencing
Helix Genetic Health Risk App for disease risk assessment
Helix and QIAGEN Companion Diagnostics for hereditary diseases
Helix and Ginkgo Bioworks COVID-19 testing support
Helix and CDC SARS-CoV-2 genomic sequencing collaboration

Os Platforms

Pricing Details

Contact vendor for pricing information.

Pricing Model

enterprise_quote

Privacy Features

BAA available
Consent Management
Anonymization
Data Minimization
Data Retention Policies
Data Access Controls
Data Sharing Agreements
Data Encryption
Data Masking
Data Pseudonymization

Product Code

SW1490

Product Name

Helix Genomic Platform

Ratings

2.7 (3) - Capterra
3.5 (1) - G2
4.1 (10) - G2
4.2 (96) - G2
4.3 (63) - G2
4.5 (538) - G2
4.7 (659) - G2
4.4 (575) - G2
4.2 (56) - G2
4.7 (575) - G2

Regions Available

Related Urls

https://elion.health/products/helix

Release Year

2016

Security Features

Encryption
RBAC
SSO/SAML
Audit Logs
2FA
DLP
Data Masking
Access Controls
Network Security
Incident Response Plan

Specialties

Support Channels

email
phone
chat
ticketing
community
24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

clinicians
geneticists
researchers
healthcare administrators
biopharmaceutical companies
payers
patients

Training Options

documentation
webinars
live_online
onsite
certification

Type

product

User Reviews

It is more stable than MD and I don't need my IT support as frequently as before and if I do - it is mainly for equipment problems, not software.
My young doctors are much happier but older ones still winging.
It is not 'polished' or 'gift-wrapped' for consumer but you save money on that and you have to do it yourself.
It can be slow at times as it is dependent on internet speed.
It is not recognizing duplicates in anything but just saves it.
There is no color coding at this stage.
There is no reason for prescribing.
I would like more options for reason of stopping medication.
I would like regional health network to learn Helix and be able to extract data for submission to Medicare for PIP payment as currently we rely on help from Helix people themselves.
Disgusting, disappointing, unhelpful, they don’t care that their product Helix has multiple problems and if you try to leave, you won’t ever get your files.
Customer service is poor, support is poor. Can’t extract files and won’t allow us to access our patient's files which possesses issues if we are audited by the governing body.
This product should be removed off the market. BUYERS BE AWARE. The biggest nightmare for myself and office staff and 7 months on we still can’t get our patients files.
Not great, but it isn't to say that there are any viable competitors either. It's simply fair to say that GP and Clinical PMS isn't cloud ready.
Helix is clunky. It's a platform that looks and feels like it's a Frankenstein's Monster of various technology, most outdated. And it really feels like it's developed by committee (a misguided one at that).

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Helix Genomic Platform",
  "company_name": "Helix",
  "product_url": "https://www.helix.com",
  "company_url": "https://www.helix.com",
  "related_urls": [
    "https://elion.health/products/helix"
  ],
  "product_code": "SW1490",
  "summary": "Helix Genomic Platform is an enterprise-level genomics solution that integrates advanced sequencing and clinical expertise to enhance patient care and drive strategic growth for health systems, life sciences companies, and payers.",
  "description": "Helix Genomic Platform offers a comprehensive suite of services, including whole exome sequencing, companion diagnostics, and population genomics programs. It features the Exome+® assay, a CLIA/CAP-accredited next-generation sequencing lab, and a proprietary bioinformatics platform. The platform is FDA-authorized for whole exome sequencing and has partnered with QIAGEN to develop companion diagnostics for hereditary diseases. It supports large-scale population health initiatives and integrates genomic data into clinical care to improve patient outcomes and operational efficiency.",
  "categories": [
    "clinical Care",
    "diagnostic Support",
    "clinical Research",
    "population Health",
    "genomics",
    "precision Medicine",
    "healthcare It",
    "laboratory Testing",
    "health Data Analytics",
    "regulatory Compliance",
    "Clinical",
    "Diagnostic",
    "Research",
    "Population Health",
    "Genomics",
    "Precision Medicine",
    "Healthcare It",
    "Laboratory Services",
    "Bioinformatics",
    "Fda-authorized"
  ],
  "market_segment": [
    "enterprise",
    "health systems",
    "life sciences",
    "payers",
    "healthcare providers"
  ],
  "target_users": [
    "clinicians",
    "geneticists",
    "researchers",
    "healthcare administrators",
    "biopharmaceutical companies",
    "payers",
    "patients"
  ],
  "specialties": [
    "Genomics",
    "Precision Medicine",
    "Population Health",
    "Bioinformatics",
    "Laboratory Services",
    "Companion Diagnostics",
    "Fda-authorized Sequencing",
    "Clinical Research",
    "Healthcare It",
    "Genetic Testing",
    "Sequencing Technology",
    "Genetic Counseling",
    "Clinical Decision Support",
    "Healthcare Analytics",
    "Patient Engagement",
    "Health Outcomes",
    "Healthcare Innovation",
    "Genetic Epidemiology",
    "Healthcare Policy"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "Europe",
    "Asia",
    "Australia",
    "South America",
    "Africa",
    "Middle East",
    "North America",
    "Global"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Russian",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Urdu",
    "Telugu",
    "Marathi",
    "Tamil",
    "Gujarati"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Australia",
    "Japan",
    "South Korea"
  ],
  "company_founding": "2015",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Whole Exome+® sequencing covering approximately 20,000 genes",
    "Longitudinal clinical data integration",
    "Comprehensive clinico-genomic datasets across therapeutic areas",
    "FDA-authorized whole exome sequencing platform",
    "Population-scale genomic research capabilities",
    "Integration with health systems for precision medicine",
    "Support for companion diagnostics development",
    "Collaboration with life sciences companies for drug discovery",
    "COVID-19 viral surveillance and testing services",
    "Genomic insights for personalized patient care",
    "Data-driven decision-making support for healthcare organizations",
    "Advanced bioinformatics solutions for data analysis",
    "Flexible test design for comprehensive panels",
    "Sequence Once, Query Often™ model for cost-effective genomic data utilization",
    "Comprehensive pharmacogenomic reporting",
    "Integration with health system partners for large-scale genomic programs",
    "Support for clinical trial recruitment and patient identification",
    "Real-world evidence generation for therapeutic efficacy evaluation",
    "Genomic data storage and management solutions"
  ],
  "optional_modules": [
    "Helix Research Network for collaborative genomic research",
    "Helix Precision Pathway for enhanced clinical decision-making",
    "Helix Diagnostics for simplified genetic testing",
    "Helix Genomic Advantage for cost management in health plans",
    "Helix GenoSphere for curated clinico-genomic cohorts",
    "Helix Laboratory Platform for whole exome sequencing",
    "Helix Genetic Health Risk App for disease risk assessment",
    "Helix and QIAGEN Companion Diagnostics for hereditary diseases",
    "Helix and Ginkgo Bioworks COVID-19 testing support",
    "Helix and CDC SARS-CoV-2 genomic sequencing collaboration"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "PACS",
    "Billing Systems",
    "Laboratory Information Management Systems (LIMS)",
    "Electronic Health Records (EHR)",
    "Clinical Decision Support Systems (CDSS)",
    "Health Information Exchanges (HIE)",
    "Laboratory Information Systems (LIS)",
    "Patient Portals",
    "Clinical Trial Management Systems (CTMS)",
    "Regulatory Reporting Systems",
    "Data Warehouses",
    "Population Health Management Platforms",
    "Telemedicine Platforms",
    "Genomic Data Repositories",
    "Research Databases",
    "Clinical Research Organizations (CROs)",
    "Biobank Management Systems",
    "Medical Imaging Systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "LOINC",
    "CPT",
    "ICD-9",
    "HL7 CDA",
    "HL7 CCD"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "FDA 21 CFR Part 11",
    "CLIA",
    "CAP",
    "FDA De Novo Authorization",
    "FDA 510(k) Clearance",
    "FDA Emergency Use Authorization (EUA)",
    "FDA Good Laboratory Practice (GLP)",
    "FDA Good Clinical Practice (GCP)",
    "FDA Good Manufacturing Practice (GMP)",
    "FDA Good Distribution Practice (GDP)",
    "FDA Good Documentation Practice (GDP)",
    "FDA Good Clinical Laboratory Practice (GCLP)",
    "FDA Good Agricultural Practice (GAP)",
    "FDA Good Veterinary Practice (GVP)"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001",
    "ISO 13485",
    "ISO 9001",
    "CLIA",
    "CAP",
    "FDA De Novo Authorization",
    "FDA Emergency Use Authorization (EUA)",
    "FDA Good Laboratory Practice (GLP)",
    "FDA Good Clinical Practice (GCP)",
    "FDA Good Manufacturing Practice (GMP)",
    "FDA Good Distribution Practice (GDP)",
    "FDA Good Documentation Practice (GDP)",
    "FDA Good Clinical Laboratory Practice (GCLP)",
    "FDA Good Agricultural Practice (GAP)",
    "FDA Good Veterinary Practice (GVP)"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit Logs",
    "2FA",
    "DLP",
    "Data Masking",
    "Access Controls",
    "Network Security",
    "Incident Response Plan"
  ],
  "privacy_features": [
    "BAA available",
    "Consent Management",
    "Anonymization",
    "Data Minimization",
    "Data Retention Policies",
    "Data Access Controls",
    "Data Sharing Agreements",
    "Data Encryption",
    "Data Masking",
    "Data Pseudonymization"
  ],
  "data_residency": "US-only",
  "customers": [
    "HealthPartners",
    "Parkview Health",
    "Elion Health",
    "Kaiser Permanente",
    "Cigna",
    "Humana",
    "UnitedHealth Group",
    "CVS Health",
    "Anthem",
    "Aetna",
    "Blue Cross Blue Shield",
    "Mayo Clinic",
    "Cleveland Clinic",
    "Johns Hopkins Medicine",
    "Massachusetts General Hospital",
    "UCLA Health",
    "Mount Sinai Health System",
    "NewYork-Presbyterian Hospital",
    "Northwell Health",
    "Cedars-Sinai Medical Center"
  ],
  "user_reviews": [
    "It is more stable than MD and I don't need my IT support as frequently as before and if I do - it is mainly for equipment problems, not software.",
    "My young doctors are much happier but older ones still winging.",
    "It is not 'polished' or 'gift-wrapped' for consumer but you save money on that and you have to do it yourself.",
    "It can be slow at times as it is dependent on internet speed.",
    "It is not recognizing duplicates in anything but just saves it.",
    "There is no color coding at this stage.",
    "There is no reason for prescribing.",
    "I would like more options for reason of stopping medication.",
    "I would like regional health network to learn Helix and be able to extract data for submission to Medicare for PIP payment as currently we rely on help from Helix people themselves.",
    "Disgusting, disappointing, unhelpful, they don’t care that their product Helix has multiple problems and if you try to leave, you won’t ever get your files.",
    "Customer service is poor, support is poor. Can’t extract files and won’t allow us to access our patient's files which possesses issues if we are audited by the governing body.",
    "This product should be removed off the market. BUYERS BE AWARE. The biggest nightmare for myself and office staff and 7 months on we still can’t get our patients files.",
    "Not great, but it isn't to say that there are any viable competitors either. It's simply fair to say that GP and Clinical PMS isn't cloud ready.",
    "Helix is clunky. It's a platform that looks and feels like it's a Frankenstein's Monster of various technology, most outdated. And it really feels like it's developed by committee (a misguided one at that)."
  ],
  "ratings": [
    "2.7 (3) - Capterra",
    "3.5 (1) - G2",
    "4.1 (10) - G2",
    "4.2 (96) - G2",
    "4.3 (63) - G2",
    "4.5 (538) - G2",
    "4.7 (659) - G2",
    "4.4 (575) - G2",
    "4.2 (56) - G2",
    "4.7 (575) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2016",
  "integration_partners": [
    "Salesforce",
    "Microsoft",
    "Amazon Web Services",
    "Google Cloud",
    "Oracle",
    "IBM",
    "SAP",
    "ServiceNow",
    "Workday",
    "Tableau",
    "Snowflake",
    "Databricks",
    "Alteryx",
    "Qlik",
    "Domo",
    "Sisense",
    "Looker",
    "Power BI",
    "TIBCO",
    "MicroStrategy"
  ],
  "id": "SW1490",
  "slug": "helix-genomic-platform",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/helix-genomic-platform.json"
  }
}

Helix Genomic Platform

Company Name

Product URL

Company URL

Categories

Summary

Description

Api Available

Certifications

Company Founding

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

Integration Partners

Integrations

Languages Supported

Last Updated

License

Market Segment

Optional Modules

Os Platforms

Pricing Details

Pricing Model

Privacy Features

Product Code

Product Name

Ratings

Regions Available

Related Urls

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

User Reviews

Version

Alternatives

Canonical JSON