Heidi Health

JSON twin: https://www.healthaidb.com/software/heidi-health.json

Company Name

Heidi

Product URL

https://heidihealth.com

Company URL

https://heidihealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• clinical Documentation
• ai Clinical Documentation Integrity
• clinical Workflow Automation
• ehr Integration
• data Security
• language Services
• software Development
• Clinical
• Administrative
• Documentation
• Ai-powered
• Workflow Management
• Multilingual Support
• Customizable Templates

Summary

Heidi Health is an AI-powered medical scribe software that transcribes patient consultations into clinical notes, reducing manual documentation for healthcare professionals.

Description

Heidi Health offers AI-driven transcription services that convert patient interactions into structured clinical documents, aiming to streamline administrative workflows and enhance clinician efficiency. The software integrates with various electronic health record (EHR) systems and supports multiple languages, catering to a global user base. Founded in 2019 and headquartered in Melbourne, Australia, Heidi Health has expanded its services to over 100 countries, processing more than two million patient consultations weekly. The company has secured significant funding, including a $65 million Series B round in October 2025, valuing it at $465 million. Heidi Health's offerings include real-time transcription, customizable templates, and integration with EHR platforms such as Epic Systems, Athenahealth, and Best Practice Software. The software is designed to adapt to various medical specialties and clinical settings, providing tools that assist clinicians in documentation, coding, and patient care coordination. Heidi Health emphasizes data security and compliance with international standards, including HIPAA, GDPR, and ISO 27001. The company offers multiple pricing tiers: a free plan with unlimited note generation and basic features, a Pro plan at $99 per month with advanced functionalities, and an Enterprise plan with custom pricing for large organizations requiring tailored solutions. Users can access Heidi Health through web interfaces and integrated widgets within their existing EHR systems, with support for mobile devices to accommodate diverse clinical environments.

Api Available

unknown

Certifications

• ISO 27001
• SOC 2 Type II

Company Founding

2019

Company Offices

• Australia
• United States
• United Kingdom
• Canada
• New Zealand
• Germany
• France
• Italy
• Spain
• Netherlands

Compliance

• HIPAA
• GDPR
• APP
• NHS
• PIPEDA
• SOC 2
• ISO 27001

Customers

• MaineGeneral Health
• Beth Israel Lahey Health
• Eucalyptus
• IconGroup
• Cabrini
• Mater
• Government of Yukon
• Canadian Rheumatology Association
• Urology America
• GI Alliance
• AEA Vets
• GreencrossVets

Data Residency

Global

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• AI-powered medical scribe
• Real-time transcription in over 110 languages
• Customizable note templates
• Automated generation of referral letters and patient summaries
• Integration with electronic health records (EHRs)
• Multilingual support
• Team collaboration tools
• Contextual note editing during patient visits
• Memory for user preferences and corrections
• Automated task extraction from consultation transcripts

Id

SW1491

Integration Partners

• Athenahealth
• MedicalDirector
• Semble
• Halaxy

Integrations

• MediRecords

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Portuguese
• Polish
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Advanced document generation with 'Ask Heidi' AI
• Custom template editor
• Team management and multi-team collaboration features
• Integration with practice management systems

Os Platforms

• Web
• iOS
• Android

Pricing Details

Free: Unlimited notes using default templates, unlimited dictation, 10 Pro Actions/month; Pro: $99/month, unlimited notes & dictation, unlimited Pro Actions, full access to all templates, documents & AI features; Practice: $99/user/month, includes all Pro features plus team features & third-party integrations, priority support; Enterprise: Custom pricing for large organizations requiring tailored solutions.

Pricing Model

free | subscription | enterprise_quote

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1491

Product Name

Heidi Health

Ratings

• 5/5 (G2)

Regions Available

• Australia
• United States
• United Kingdom
• Canada
• New Zealand
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• Ireland
• Portugal
• Poland

Related Urls

• https://elion.health/products/heidi-health

Release Year

2019

Security Features

• End-to-end encryption
• Multi-factor authentication (MFA)
• Audit logs
• Data anonymization
• Data minimization

Specialties

• General Practice
• Physicians
• Surgeons
• Critical Care
• Mental Health
• Residential Care
• Allied Health
• Nurses
• Veterinarians
• Trainees

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Heidi has incredible 'ambient listening' that can take an entire examination and summarize it into any template you create (or pre-made templates) with the level of specificity you select, just by listening to the patient encounter. It is able to also act as a scribe that you can dictate your jumbled thoughts and it will organize it into a beautiful flowing medical note for you. You can then take that transcription or dictation and adjust format from clinic note to referral letter, to other types of documentation. You can also create your own template if the template for your profession doesn't suit you. It also does a great job with abbreviations based on your specialty.
• It is free and thorough with the uploads.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Heidi Health",
  "company_name": "Heidi",
  "product_url": "https://heidihealth.com",
  "company_url": "https://heidihealth.com",
  "related_urls": [
    "https://elion.health/products/heidi-health"
  ],
  "product_code": "SW1491",
  "summary": "Heidi Health is an AI-powered medical scribe software that transcribes patient consultations into clinical notes, reducing manual documentation for healthcare professionals.",
  "description": "Heidi Health offers AI-driven transcription services that convert patient interactions into structured clinical documents, aiming to streamline administrative workflows and enhance clinician efficiency. The software integrates with various electronic health record (EHR) systems and supports multiple languages, catering to a global user base. Founded in 2019 and headquartered in Melbourne, Australia, Heidi Health has expanded its services to over 100 countries, processing more than two million patient consultations weekly. The company has secured significant funding, including a $65 million Series B round in October 2025, valuing it at $465 million. Heidi Health's offerings include real-time transcription, customizable templates, and integration with EHR platforms such as Epic Systems, Athenahealth, and Best Practice Software. The software is designed to adapt to various medical specialties and clinical settings, providing tools that assist clinicians in documentation, coding, and patient care coordination. Heidi Health emphasizes data security and compliance with international standards, including HIPAA, GDPR, and ISO 27001. The company offers multiple pricing tiers: a free plan with unlimited note generation and basic features, a Pro plan at $99 per month with advanced functionalities, and an Enterprise plan with custom pricing for large organizations requiring tailored solutions. Users can access Heidi Health through web interfaces and integrated widgets within their existing EHR systems, with support for mobile devices to accommodate diverse clinical environments.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "clinical Documentation",
    "ai Clinical Documentation Integrity",
    "clinical Workflow Automation",
    "ehr Integration",
    "data Security",
    "language Services",
    "software Development",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Documentation",
    "Ai-powered",
    "Workflow Management",
    "Ehr Integration",
    "Data Security",
    "Multilingual Support",
    "Customizable Templates"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "General Practice",
    "Physicians",
    "Surgeons",
    "Critical Care",
    "Mental Health",
    "Residential Care",
    "Allied Health",
    "Nurses",
    "Veterinarians",
    "Trainees"
  ],
  "regions_available": [
    "Australia",
    "United States",
    "United Kingdom",
    "Canada",
    "New Zealand",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "Ireland",
    "Portugal",
    "Poland"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Portuguese",
    "Polish",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi"
  ],
  "pricing_model": "free | subscription | enterprise_quote",
  "pricing_details": "Free: Unlimited notes using default templates, unlimited dictation, 10 Pro Actions/month; Pro: $99/month, unlimited notes & dictation, unlimited Pro Actions, full access to all templates, documents & AI features; Practice: $99/user/month, includes all Pro features plus team features & third-party integrations, priority support; Enterprise: Custom pricing for large organizations requiring tailored solutions.",
  "license": "commercial",
  "company_offices": [
    "Australia",
    "United States",
    "United Kingdom",
    "Canada",
    "New Zealand",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands"
  ],
  "company_founding": "2019",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI-powered medical scribe",
    "Real-time transcription in over 110 languages",
    "Customizable note templates",
    "Automated generation of referral letters and patient summaries",
    "Integration with electronic health records (EHRs)",
    "Multilingual support",
    "Team collaboration tools",
    "Contextual note editing during patient visits",
    "Memory for user preferences and corrections",
    "Automated task extraction from consultation transcripts"
  ],
  "optional_modules": [
    "Advanced document generation with 'Ask Heidi' AI",
    "Custom template editor",
    "Team management and multi-team collaboration features",
    "Integration with practice management systems"
  ],
  "integrations": [
    "MediRecords"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "APP",
    "NHS",
    "PIPEDA",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "ISO 27001",
    "SOC 2 Type II"
  ],
  "security_features": [
    "End-to-end encryption",
    "Multi-factor authentication (MFA)",
    "Audit logs",
    "Data anonymization",
    "Data minimization"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "Global",
  "customers": [
    "MaineGeneral Health",
    "Beth Israel Lahey Health",
    "Eucalyptus",
    "IconGroup",
    "Cabrini",
    "Mater",
    "Government of Yukon",
    "Canadian Rheumatology Association",
    "Urology America",
    "GI Alliance",
    "AEA Vets",
    "GreencrossVets"
  ],
  "user_reviews": [
    "Heidi has incredible 'ambient listening' that can take an entire examination and summarize it into any template you create (or pre-made templates) with the level of specificity you select, just by listening to the patient encounter. It is able to also act as a scribe that you can dictate your jumbled thoughts and it will organize it into a beautiful flowing medical note for you. You can then take that transcription or dictation and adjust format from clinic note to referral letter, to other types of documentation. You can also create your own template if the template for your profession doesn't suit you. It also does a great job with abbreviations based on your specialty.",
    "It is free and thorough with the uploads."
  ],
  "ratings": [
    "5/5 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2019",
  "integration_partners": [
    "Athenahealth",
    "MedicalDirector",
    "Semble",
    "Halaxy"
  ],
  "id": "SW1491",
  "slug": "heidi-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/heidi-health.json"
  }
}