JSON twin: https://www.healthaidb.com/software/heidi-health.json
Heidi
https://www.heidihealth.com/product
Heidi Health is an AI-powered medical scribe that transcribes clinical encounters in real time, generates editable notes and documents from prompts, and provides templates and team collaboration features for practices and health systems.
Heidi Health provides an AI clinical scribe and documentation platform used by clinicians, clinics and hospitals to capture consultations, generate structured clinical notes, share templates, manage tasks, and integrate with EHRs. The product includes real‑time transcription, customizable templates, collaborative sessions for teams, APIs/integrations, security and compliance controls (ISO 27001, SOC2, HIPAA, GDPR, PIPEDA, NHS Cyber Essentials), and deployment options for organisations including SSO and enterprise hosting.
yes
2019
US-hosted by default; regional hosting/market pages indicate availability for UK, EU, AU, CA, NZ (regional options available via engagement)
P0730
2025-09-07
proprietary commercial
Free tier: $0 (unlimited consults, basic features, 10 Pro actions/month). Pro: US$99/month (or approx US$799/year) with unlimited Pro actions, custom templates, priority support (14‑day free trial). Together (team): billed per user (examples on site show US$1,199/year per user); Enterprise: custom pricing — contact vendor.
subscription
2019
product
1.0
{
"company_name": "Heidi",
"company_url": "https://www.heidihealth.com/",
"company_offices": [
"Canada",
"United States",
"United Kingdom",
"Australia",
"New Zealand",
"Ireland",
"Germany",
"France",
"Spain"
],
"company_founding": "2019",
"product_url": "https://www.heidihealth.com/product",
"categories": [
"clinical",
"administrative",
"patient-facing",
"AI",
"documentation",
"transcription",
"clinical-scribing"
],
"market_segment": [
"enterprise",
"smb",
"consumer",
"clinician"
],
"links": [
"https://www.heidihealth.com/",
"https://www.heidihealth.com/en-ca/about-us/company",
"https://www.heidihealth.com/product",
"https://www.heidihealth.com/en-ca/pricing",
"https://www.heidihealth.com/en-ca/safety",
"https://trust.heidihealth.com/",
"https://www.heidihealth.com/developers",
"https://elion.health/products/heidi-health",
"https://www.g2.com/products/heidi-health/reviews",
"https://techcrunch.com/2023/10/25/heidi-health/"
],
"summary": "Heidi Health is an AI-powered medical scribe that transcribes clinical encounters in real time, generates editable notes and documents from prompts, and provides templates and team collaboration features for practices and health systems.",
"description": "Heidi Health provides an AI clinical scribe and documentation platform used by clinicians, clinics and hospitals to capture consultations, generate structured clinical notes, share templates, manage tasks, and integrate with EHRs. The product includes real‑time transcription, customizable templates, collaborative sessions for teams, APIs/integrations, security and compliance controls (ISO 27001, SOC2, HIPAA, GDPR, PIPEDA, NHS Cyber Essentials), and deployment options for organisations including SSO and enterprise hosting.",
"target_users": [
"clinicians (physicians)",
"nurse practitioners",
"nurses",
"allied health professionals",
"mental health clinicians",
"veterinarians",
"medical trainees",
"clinic administrators",
"health system IT/ops",
"executives"
],
"specialties": [
"primary care / family medicine",
"mental health / psychiatry",
"obstetrics & gynaecology",
"neurology",
"allied health (physio, dietetics)",
"dentistry",
"veterinary medicine",
"surgical specialties",
"outpatient clinics"
],
"regions_available": [
"United States",
"United Kingdom",
"Australia",
"Canada",
"New Zealand",
"Germany",
"France",
"Spain",
"European Union",
"Singapore"
],
"languages_supported": [
"English",
"French",
"German",
"Spanish"
],
"pricing_model": "subscription",
"pricing_details": "Free tier: $0 (unlimited consults, basic features, 10 Pro actions/month). Pro: US$99/month (or approx US$799/year) with unlimited Pro actions, custom templates, priority support (14‑day free trial). Together (team): billed per user (examples on site show US$1,199/year per user); Enterprise: custom pricing — contact vendor.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android",
"Windows",
"macOS"
],
"features": [
"Real-time transcription & dictation",
"AI-powered clinical note generation",
"Context-aware documentation (pulls patient history)",
"Customisable note templates",
"Tasks & follow-up automation",
"Coding suggestions / billing code recommendations",
"Ask Heidi (natural language assistant for notes/letters/codes)",
"Calls / patient check-ins (beta)",
"Multi-language transcription support",
"Push notes/sections into EHR fields",
"Document and letter generation",
"User personalisation and snippets"
],
"optional_modules": [
"Heidi Widget (lightweight embed)",
"Heidi API (full embed/telehealth integration)",
"Calls (beta)"
],
"integrations": [
"Best Practice",
"MediRecords",
"Cliniko",
"Gentu",
"Athenahealth",
"Epic (requested / roadmap / integration via API/widget)",
"Generic EHR/EMR/PMS integrations (via API or widget)"
],
"data_standards": [
"FHIR",
"HL7 v2"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"GDPR",
"PIPEDA (Canada)",
"UK/NHS compliance",
"Australian Privacy Principles (APP)"
],
"certifications": [
"ISO (listed)",
"GDPR compliance (listed)"
],
"security_features": [
"Encryption of data in transit and at rest",
"Role-based access controls (RBAC)",
"Audit logging",
"Access controls / least-privilege",
"Incident response and breach reporting",
"Business Associate Agreements (BAA) available"
],
"privacy_features": [
"BAA offered for covered entities",
"Data residency / local hosting options",
"Privacy & GDPR controls"
],
"data_residency": "US-hosted by default; regional hosting/market pages indicate availability for UK, EU, AU, CA, NZ (regional options available via engagement)",
"customers": [
"Priority Family Physicians",
"Concierge Family Physicians",
"Overcomers Counseling",
"Nourish Family",
"Indiana Health Group",
"Hummingbird Centre",
"Tāmaki Health",
"Schoen Clinic Chelsea",
"Dr James Woolley",
"The Hummingbird Centre"
],
"user_reviews": [
"It's really improved my workflow and patient interactions. The free version of Heidi Health is very good and definitely worth trying.",
"I've been using Heidi Health (free version) for the past month and overall I really like it. It's very easy to use and accurate for the most part.",
"Saves me about 6 hours a day — accuracy and completeness significantly improved.",
"Helps finish notes during the visit so no overtime or transcription delays."
],
"ratings": [],
"support_channels": [
"documentation",
"help center / ticketing",
"email (contact sales/support)",
"status page",
"community (templates/community)"
],
"training_options": [
"documentation",
"guides",
"webinars",
"live_online (onboarding)",
"developer/API docs"
],
"release_year": "2019",
"integration_partner s": [],
"integration_partners": [
"Athenahealth",
"Best Practice",
"Big Picture Medical",
"Blueprint Solutions",
"Other EHR / EMR via API (custom integrations listed on vendor site)"
],
"id": "P0730",
"slug": "heidi-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/heidi-health.json"
}
}