healthviewx

JSON twin: https://www.healthaidb.com/software/healthviewx.json

Company Name

HealthViewX

Product URL

https://www.healthviewx.com/healthcare-orchestration-platform-engine/

Company URL

https://www.healthviewx.com

Categories

Summary

HealthViewX HOPE is a healthcare orchestration platform for care coordination, referral management, remote patient monitoring (RPM) and chronic care management (CCM) that integrates with EHRs and device ecosystems.

Description

HealthViewX HOPE (Healthcare Orchestration Platform Engine) is a proprietary, low-code care orchestration platform that automates referral intake/triage, closed‑loop referral management, scheduling, care pathway workflows, RPM/RTM data collection and billing for Medicare extension programs. It includes the HealthBridge interoperability engine (FHIR, HL7, CCD, APIs), a plugin manager (fax, telephony, SMS, DIRECT), mobile patient app, EHR bi‑directional integration, patient engagement tools, analytics and SOC2/HIPAA compliance.

Api Available

yes

Certifications

Company Founding

2015

Company Offices

Compliance

Customers

Data Residency

Cloud hosting via AWS/Azure with regional options; supports on-prem deployments for local residency

Data Standards

Deployment Model

Features

Id

P0725

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary/commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for quotes; offers demo and a freemium plan sign-up on website; enterprise deployments priced per customer implementation and modules.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2015

Security Features

Specialties

Support Channels

System Requirements

Hosted on AWS/Azure; supports on-prem deployments; no public OS/DB minimums listed

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "HealthViewX",
  "company_url": "https://www.healthviewx.com",
  "company_offices": [
    "United States",
    "India"
  ],
  "company_founding": "2015",
  "product_url": "https://www.healthviewx.com/healthcare-orchestration-platform-engine/",
  "categories": [
    "clinical",
    "administrative",
    "patient-facing",
    "care coordination",
    "telehealth",
    "remote monitoring",
    "interoperability"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.healthviewx.com/healthcare-orchestration-platform-engine/",
    "https://www.healthviewx.com/about-us/",
    "https://www.healthviewx.com/contact-us/",
    "https://www.healthviewx.com/certification-disclosure/",
    "https://www.healthviewx.com/freemium-plan/",
    "https://www.g2.com/products/healthviewx-patient-referral-management/reviews",
    "https://www.capterra.com/p/194708/HealthViewX/",
    "https://www.linkedin.com/company/healthviewx",
    "https://www.crunchbase.com/organization/healthviewx"
  ],
  "summary": "HealthViewX HOPE is a healthcare orchestration platform for care coordination, referral management, remote patient monitoring (RPM) and chronic care management (CCM) that integrates with EHRs and device ecosystems.",
  "description": "HealthViewX HOPE (Healthcare Orchestration Platform Engine) is a proprietary, low-code care orchestration platform that automates referral intake/triage, closed‑loop referral management, scheduling, care pathway workflows, RPM/RTM data collection and billing for Medicare extension programs. It includes the HealthBridge interoperability engine (FHIR, HL7, CCD, APIs), a plugin manager (fax, telephony, SMS, DIRECT), mobile patient app, EHR bi‑directional integration, patient engagement tools, analytics and SOC2/HIPAA compliance.",
  "target_users": [
    "care coordinators",
    "clinicians",
    "nurses",
    "case managers",
    "health system administrators",
    "population health teams",
    "RPM program managers",
    "telehealth providers"
  ],
  "specialties": [
    "primary care",
    "chronic care management",
    "remote patient monitoring",
    "behavioral health / CoCM",
    "transitional care / post-acute",
    "pain management",
    "cardiology (RPM integrations)",
    "telehealth/virtual clinic"
  ],
  "regions_available": [
    "United States",
    "Global"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for quotes; offers demo and a freemium plan sign-up on website; enterprise deployments priced per customer implementation and modules.",
  "license": "proprietary/commercial",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "HealthBridge interoperability engine (bi-directional EHR integration)",
    "EHR/EMR integration (HL7, FHIR, CCDA, Direct DB, APIs)",
    "Plugin Manager with pre-built connectors (fax, telephony, SMS, DIRECT)",
    "Referral management (inbound & outbound)",
    "Care orchestration / configurable care pathways",
    "Chronic Care Management (CCM) applications",
    "Remote Patient Monitoring (RPM) & Remote Therapeutic Monitoring (RTM)",
    "Telehealth / Virtual Clinic",
    "Patient engagement omni-channel (SMS, email, phone)",
    "Enterprise Master Patient Index (golden record)",
    "Medicare extension program management (AWV, TCM, PCM etc.)",
    "Evidence-based outcomes & analytics dashboards",
    "Low-code platform for workflow configuration",
    "Pre-built device integrations (wearables / home devices)",
    "Bidirectional read/write to EHRs"
  ],
  "optional_modules": [
    "Sync+ patient mobile app",
    "Virtual Clinic",
    "Device integrations (BodyTrace, CardioWell, Foracare, GeoKey)",
    "Medicare program bundles",
    "Advanced referral consolidation plugins",
    "Enterprise MPIs / golden record module",
    "Telephony & SMS plugin bundles"
  ],
  "integrations": [
    "HealthBridge (proprietary EHR connector)",
    "Biscom (e-Fax)",
    "JiveFax (e-Fax)",
    "RightFax (e-Fax)",
    "RingCentral (softphone)",
    "Twilio (softphone & SMS)",
    "WELL Health (SMS)",
    "AWS (infrastructure & SMS/email)",
    "Microsoft Azure (infrastructure)",
    "DIRECT Secure (secure email)",
    "BodyTrace (device)",
    "CardioWell (device)",
    "Foracare (device)",
    "GeoKey (device/geolocation)"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR",
    "C-CDA",
    "DIRECT",
    "REST APIs"
  ],
  "api_available": "yes",
  "system_requirements": "Hosted on AWS/Azure; supports on-prem deployments; no public OS/DB minimums listed",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITRUST CSF",
    "Meaningful Use / ONC alignment"
  ],
  "certifications": [
    "HITRUST CSF",
    "ONC Health IT 2015 Edition (badge displayed)",
    "EscrowTech seal (disclosure)"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "Audit logs",
    "Secure bi-directional exchange",
    "Plugin isolation"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management (platform capabilities)",
    "Data minimization / configurable data flows",
    "GDPR alignment"
  ],
  "data_residency": "Cloud hosting via AWS/Azure with regional options; supports on-prem deployments for local residency",
  "customers": [
    "Vista Community Clinic",
    "Cook County Health",
    "University of Illinois at Chicago (UIC)",
    "The US Oncology Network",
    "UT Health San Antonio",
    "Altura Centers for Health",
    "Avriose Health",
    "Community Based Care",
    "Doral Health and Wellness",
    "Mind MD Wellness Center",
    "Cogency IPA",
    "Lower Eastside Service Center",
    "VIP Community Services",
    "Genesis Detox of Brooklyn",
    "Emma L Brown Community Service Center",
    "Unique People Services",
    "Tri-Center",
    "Transitional Services",
    "The Floating Hospital",
    "SBMAS",
    "Reality House",
    "Postgraduate Center for Mental Health",
    "People Care",
    "Mount Sinai (listed)",
    "Manhattan Psychiatric Center",
    "Agape Community Health Center",
    "Sunset Health",
    "Brownsville Community Health Center",
    "Mason Health Hospitals",
    "Mariposa Community Health Center"
  ],
  "user_reviews": [
    "HealthView X has an excellent support team available when challenges arise. They listen to what we need for us to have a more efficient workflow and they help.",
    "Since implementing HVX, we have seen a 67% decrease in processing time which has nearly resulted in doubling staff efficiency.",
    "The solution is user-friendly and comprehensive. The Support Team is 2nd to NONE, and truly in my mind an extension of my organization, ALWAYS there to assist.",
    "Great program with amazing supportive staff.",
    "HealthViewX is an easy to use and comprehensive software system for Chronic Care Management that allows the user accessibility to multiple patients in order to complete CMS compliant care plans."
  ],
  "ratings": [
    "G2 — 4.7/5 (HealthViewX Patient Referral Management profile listing shows 4.7/5)",
    "Crozdesk — 67/100 (Healthcare category score)",
    "Elion.health — Product profile (claimed/overview; no numeric rating displayed)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "webinars",
    "demo/sales support"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "training during implementation"
  ],
  "release_year": "2015",
  "integration_partners": [
    "eClinicalWorks",
    "Athenahealth",
    "ModMed",
    "EHR integrations (general/read-write to EMR)",
    "HealthBridge interoperability engine",
    "ONC-certified modules / HIT integrations",
    "Telehealth platforms (integrations referenced)",
    "RPM device partners (generic - remote patient monitoring integrations)"
  ],
  "id": "P0725",
  "slug": "healthviewx",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/healthviewx.json"
  }
}