JSON twin: https://www.healthaidb.com/software/healthtap.json
HealthTap
https://www.healthtap.com/telehealth/
HealthTap is a U.S.-based virtual primary care and telehealth platform offering video visits, secure texting, urgent care and ongoing primary-care relationships via mobile and web.
HealthTap operates a proprietary telehealth platform and virtual physician practice that delivers relationship-based primary care, urgent care, condition management, prescriptions/refills, lab orders/referrals and employer/health-plan/B2B telehealth programs. Offers consumer subscriptions, insurance-covered visits, and turnkey virtual primary care (including a Direct Primary Care program) for employers, health plans and other organizations; has partnerships to integrate virtual and in-person workflows.
yes
2010
primarily US-hosted (cloud regions in US)
P0723
2025-09-07
commercial proprietary
Consumer subscription tiers (advertised from ~$15/month); video visits advertised around $44; accepts 100+ insurance plans for covered visits; enterprise/pricing: contact vendor.
subscription
2010
product
1.0
{
"company_name": "HealthTap",
"company_url": "https://www.healthtap.com",
"company_offices": [
"United States"
],
"company_founding": "2010",
"product_url": "https://www.healthtap.com/telehealth/",
"categories": [
"clinical",
"patient-facing",
"telehealth",
"virtual primary care",
"urgent care",
"remote monitoring"
],
"market_segment": [
"consumer",
"enterprise",
"smb"
],
"links": [
"https://www.healthtap.com/",
"https://www.healthtap.com/about/",
"https://www.healthtap.com/telehealth/",
"https://www.healthtap.com/contact/",
"https://www.healthtap.com/blog/",
"https://en.wikipedia.org/wiki/HealthTap",
"https://www.crunchbase.com/organization/healthtap",
"https://www.linkedin.com/company/healthtap",
"https://www.prnewswire.com/news-releases/telemedicine-leader-healthtap-launches-campaign-to-increase-access-to-healthcare-for-us-hospitality-workers-301883699.html"
],
"summary": "HealthTap is a U.S.-based virtual primary care and telehealth platform offering video visits, secure texting, urgent care and ongoing primary-care relationships via mobile and web.",
"description": "HealthTap operates a proprietary telehealth platform and virtual physician practice that delivers relationship-based primary care, urgent care, condition management, prescriptions/refills, lab orders/referrals and employer/health-plan/B2B telehealth programs. Offers consumer subscriptions, insurance-covered visits, and turnkey virtual primary care (including a Direct Primary Care program) for employers, health plans and other organizations; has partnerships to integrate virtual and in-person workflows.",
"target_users": [
"patients",
"primary care physicians/clinicians",
"employers/HR",
"health plans / payers",
"TPAs",
"ACOs",
"health system administrators"
],
"specialties": [
"primary care",
"urgent care",
"chronic disease management (diabetes, hypertension, etc.)",
"sexual health",
"behavioral health (telehealth access)",
"preventive care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Consumer subscription tiers (advertised from ~$15/month); video visits advertised around $44; accepts 100+ insurance plans for covered visits; enterprise/pricing: contact vendor.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"cloud"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"secure video visits (WebRTC)",
"audio visits",
"asynchronous messaging/teleconsults",
"virtual primary care workflows",
"appointment scheduling and calendar",
"provider search and matching",
"clinical knowledgebase / AI triage (Dr. A.I.)",
"clinical notes and encounter documentation",
"prescription support / e-prescribing workflow",
"referrals management",
"reporting and analytics",
"patient intake and symptom collection",
"provider messaging and follow-up",
"billing and claims workflow support",
"population health / care management tools"
],
"optional_modules": [
"APIs/SDKs (HealthTap Cloud) for embedding telehealth",
"advanced analytics / big‑data modules",
"custom integration services (EHR/billing)",
"turnkey clinician staffing / after‑hours coverage"
],
"integrations": [
"Epic (EHR integrations / bi-directional records - integration offered)",
"Cerner (integration capability referenced)",
"billing systems / revenue cycle (billing connectors)",
"scheduling systems / calendar sync",
"referral management systems",
"third‑party developer apps via HealthTap Cloud APIs",
"Commure (partnership announced)"
],
"data_standards": [
"FHIR",
"HL7 v2",
"OAuth2 / OpenID Connect (for auth)",
"WebRTC (real‑time media)"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"data encryption in transit and at rest",
"role-based access control (RBAC)",
"SSO/SAML/OAuth support",
"audit logging",
"multi-factor authentication (2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"patient consent workflows",
"audit trail for access to PHI"
],
"data_residency": "primarily US-hosted (cloud regions in US)",
"customers": [],
"user_reviews": [
"I basically loved HealthTap. I was able to see a doctor over video any time, and from the comfort of my home.",
"Healthtap app could be valuable resource... I have used it several times to get information that is at least a little more vetted than google.",
"It was 100% worth it. Was connected to a doctor within 10 minutes, and the chat was pretty quick too.",
"I absolutely love the service btw. doctors are quick, to the point and help me everytime."
],
"ratings": [],
"support_channels": [
"video",
"text/chat",
"in-app messaging",
"24x7 urgent care"
],
"training_options": [
"documentation"
],
"release_year": "2010",
"integration_partners": [
"Commure",
"Aeroflow"
],
"id": "P0723",
"slug": "healthtap",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/healthtap.json"
}
}