HealthInteractive
JSON twin: https://www.healthaidb.com/software/healthinteractive.json
Company Name
WebMD Ignite
Product URL
https://webmdignite.com/content-solutions/healthinteractive
Company URL
https://webmdignite.com
Categories
Summary
HealthInteractive is an AI-powered digital health assistant platform that delivers interactive patient education to enhance engagement and comprehension.
Description
HealthInteractive combines WebMD Ignite's evidence-based content with HIA's Aivio™ technology to provide interactive, AI-guided health education. It offers 24/7 digital health assistants, reinforcing care plans, and reducing readmissions and no-shows. The platform is HIPAA-compliant and targets health systems, health plans, and other healthcare organizations.
Api Available
unknown
Certifications
Company Founding
1978
Company Offices
Compliance
Customers
- Healthwise
- Mercury Health
- Freshpaint
- Deloitte
- Elion Health
Data Residency
United States
Data Standards
Deployment Model
Features
- AI-powered two-way digital health assistants (Aivio™)
- Interactive patient/member education
- Pre- and post-procedure education workflows
- 24/7 always-on support to reduce nurse line calls and in-person visits
- Content delivery using WebMD Ignite evidence-based health content
- Patient journey reinforcement (discharge, care plans, follow-up)
- Reduction of readmissions, cancellations, and no-shows
Id
SW1467
Integration Partners
- Healthwise
- Mercury Health
- Freshpaint
- Deloitte
- Elion Health
Integrations
- HIA Technologies, Inc.
- Kontent.ai
- Freshpaint
- FDB (First Databank)
- Artera
Languages Supported
Last Updated
2025-10-11
License
commercial/proprietary
Market Segment
- enterprise
- health plans
- health systems
Optional Modules
Os Platforms
Pricing Details
Contact vendor for pricing; enterprise contracts and demos available via WebMD Ignite.
Pricing Model
enterprise_quote
Privacy Features
- Business Associate Agreement (BAA) availability
- Content localization/consent-aware content selection
- Data minimization for delivery payloads
Product Code
SW1467
Product Name
HealthInteractive
Ratings
- 5/5 (G2)
- 4.4/5 (G2)
- 4.7/5 (G2)
- 4.6/5 (G2)
- 4.5/5 (G2)
Regions Available
Related Urls
Release Year
2024
Security Features
- TLS encryption in transit
- Bearer token authentication
- Embed-code based authentication
- Audit/logging of API requests
- Usage tracking headers
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- patients
- care managers
- clinicians
- nurses
- health plan administrators
- hospital administrators
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- Health catalyst understands patient and medical data so that you don't have to. They offer amazing APIs and do lots of custom development to meet the needs of their clients.
- User friendly. Excellent support team. Cost effective.
- Easy to set up with a fairly intuitive UI. We mainly use weekly 'pulse' one question check-ins, and occasionally do longer surveys as well. Appreciate that it's anonymous but that you can still see data from different groups of folks.
- It's good to have an easy way to publicly give props to a co-worker.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "HealthInteractive",
"company_name": "WebMD Ignite",
"product_url": "https://webmdignite.com/content-solutions/healthinteractive",
"company_url": "https://webmdignite.com",
"related_urls": [
"https://www.healthaidb.com/software/healthinteractive/",
"https://www.merck.com/news/healthy-interactions-and-merck-announce-launch-of-digital-health-platform-designed-to-enhance-patient-engagement-in-diabetes-management/",
"https://cloudsecurityalliance.org/star/registry/deloitte/services/healthinteractive",
"https://www.deloitte.com/us/en/Industries/government-public/about/cloud-based-health-information-exchange-solution.html",
"https://elion.health/products/healthinteractive"
],
"product_code": "SW1467",
"summary": "HealthInteractive is an AI-powered digital health assistant platform that delivers interactive patient education to enhance engagement and comprehension.",
"description": "HealthInteractive combines WebMD Ignite's evidence-based content with HIA's Aivio™ technology to provide interactive, AI-guided health education. It offers 24/7 digital health assistants, reinforcing care plans, and reducing readmissions and no-shows. The platform is HIPAA-compliant and targets health systems, health plans, and other healthcare organizations.",
"categories": [
"patient Education",
"patient Facing",
"clinical Education",
"patient Engagement",
"ai Clinical Documentation Integrity",
"Digital Patient Education",
"Patient Facing",
"Clinical Education",
"Patient Engagement",
"Ai Powered Assistant"
],
"market_segment": [
"enterprise",
"health plans",
"health systems"
],
"target_users": [
"patients",
"care managers",
"clinicians",
"nurses",
"health plan administrators",
"hospital administrators"
],
"specialties": [
"Patient Education",
"Care Transitions",
"Perioperative Education",
"Chronic Disease Education",
"Preventive Care",
"Member Engagement"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; enterprise contracts and demos available via WebMD Ignite.",
"license": "commercial/proprietary",
"company_offices": [
"United States"
],
"company_founding": "1978",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"AI-powered two-way digital health assistants (Aivio™)",
"Interactive patient/member education",
"Pre- and post-procedure education workflows",
"24/7 always-on support to reduce nurse line calls and in-person visits",
"Content delivery using WebMD Ignite evidence-based health content",
"Patient journey reinforcement (discharge, care plans, follow-up)",
"Reduction of readmissions, cancellations, and no-shows"
],
"optional_modules": [],
"integrations": [
"HIA Technologies, Inc.",
"Kontent.ai",
"Freshpaint",
"FDB (First Databank)",
"Artera"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"TLS encryption in transit",
"Bearer token authentication",
"Embed-code based authentication",
"Audit/logging of API requests",
"Usage tracking headers"
],
"privacy_features": [
"Business Associate Agreement (BAA) availability",
"Content localization/consent-aware content selection",
"Data minimization for delivery payloads"
],
"data_residency": "United States",
"customers": [
"Healthwise",
"Mercury Health",
"Freshpaint",
"Deloitte",
"Elion Health"
],
"user_reviews": [
"Health catalyst understands patient and medical data so that you don't have to. They offer amazing APIs and do lots of custom development to meet the needs of their clients.",
"User friendly. Excellent support team. Cost effective.",
"Easy to set up with a fairly intuitive UI. We mainly use weekly 'pulse' one question check-ins, and occasionally do longer surveys as well. Appreciate that it's anonymous but that you can still see data from different groups of folks.",
"It's good to have an easy way to publicly give props to a co-worker."
],
"ratings": [
"5/5 (G2)",
"4.4/5 (G2)",
"4.7/5 (G2)",
"4.6/5 (G2)",
"4.5/5 (G2)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2024",
"integration_partners": [
"Healthwise",
"Mercury Health",
"Freshpaint",
"Deloitte",
"Elion Health"
],
"id": "SW1467",
"slug": "healthinteractive",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/healthinteractive.json"
}
}