Health Relationship Management Platform

JSON twin: https://www.healthaidb.com/software/health-relationship-management-platform.json

Company Name

Equiva Health

Product URL

https://equivahealth.com/patient-experience-healthcare-crm-platform/

Company URL

https://equivahealth.com/

Categories

• patient Engagement
• care Management
• telehealth
• remote Monitoring
• health Equity
• digital Health
• ai Clinical Documentation Integrity
• patient Education
• communication
• health Data Analytics
• Remote Patient Monitoring
• Ai Integration
• Communication Tools
• Data Analytics

Summary

Equiva Health's Health Relationship Management Platform is a comprehensive digital solution designed to enhance patient engagement, streamline care delivery, and improve health outcomes across various healthcare settings.

Description

Equiva Health offers a Health Relationship Management (HRM) Platform that integrates patient engagement, education, communication, and remote monitoring solutions. This platform supports healthcare organizations in strengthening patient relationships, attracting new customers, and driving better clinical and financial outcomes. It delivers services via mobile devices, kiosks, televisions, and digital signage, ensuring accessibility across different environments. The platform also incorporates AI-powered solutions, such as conversational mentors, to provide personalized support to patients, caregivers, and healthcare professionals. Additionally, Equiva has partnered with organizations like LanguageLine Solutions and the Cancer Support Community to advance health equity and provide comprehensive support services to underserved communities.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2011

Company Offices

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden

Compliance

• HIPAA
• HITECH / ARRA

Customers

• CareWell Health
• UNC Health
• UMass Memorial Health
• Hartford Healthcare Heart & Vascular Institute
• Cancer Support Community
• Gilda's Club
• Mount Sinai
• Manhattan Eye, Ear & Throat Hospital (MEETH)
• New York ambulatory surgery center (unnamed)
• Northwell
• Providence
• Kaiser Permanente
• HCA
• Hackensack Meridian

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• cloud-hosted

Features

• Patient engagement management
• Health Relationship Management (HRM) platform
• Multi-channel content delivery (education, entertainment)
• Telehealth integration
• Remote patient monitoring aggregation
• Surveys, assessments, and online forms
• Language interpretation support
• Meal ordering and patient services workflows
• Customizable user interfaces per role
• Point-solution aggregation
• Care journey and discharge planning content
• Analytics and data science for engagement

Id

SW1314

Integration Partners

• Belong.Life
• Infiniti Mobile
• LanguageLine Solutions
• HealthLock
• Samsung
• AT&T
• Infiniti Mobile (Equiva ACP Connect)

Integrations

• EHR systems
• Telehealth/video vendors
• Remote monitoring device vendors
• Third-party patient engagement apps
• Billing and ERP systems
• Belong.Life
• Infiniti Mobile
• LanguageLine Solutions
• HealthLock
• Samsung
• AT&T
• Infiniti Mobile (Equiva ACP Connect)

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Belgian Dutch
• Swiss German
• Austrian German
• Irish
• New Zealand English
• Japanese
• Korean
• Chinese
• Portuguese
• Russian

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Conversational AI
• Healthcare Billing Protection
• Clinical Staff Protocols
• Mobile Connect™
• Digital Signage
• Kiosks
• Patient TVs and Whiteboards
• Equiva Connect at Home
• Communication Apps
• Remote Patient Monitoring
• Healthcare Tablets

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1314

Product Name

Health Relationship Management Platform

Ratings

• 4.0 out of 5 (App Store)

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• Ireland
• New Zealand
• Japan
• South Korea

Related Urls

• https://elion.health/products/equiva

Release Year

2012

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• Oncology
• Chronic Care Management
• Telehealth
• Patient Education
• Health Equity
• Remote Patient Monitoring
• Care Coordination
• Patient Engagement
• Healthcare Analytics
• Digital Health Solutions

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• caregivers
• healthcare organizations
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• This Equiva app is impressive, I learned a lot about my health condition in quick and virtual setting rather than searching for hours on google searches.
• We have a longstanding history with this technology, the interface is user-friendly, and we were confident it could accommodate any application we decided to utilize.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Health Relationship Management Platform",
  "company_name": "Equiva Health",
  "product_url": "https://equivahealth.com/patient-experience-healthcare-crm-platform/",
  "company_url": "https://equivahealth.com/",
  "related_urls": [
    "https://elion.health/products/equiva"
  ],
  "product_code": "SW1314",
  "summary": "Equiva Health's Health Relationship Management Platform is a comprehensive digital solution designed to enhance patient engagement, streamline care delivery, and improve health outcomes across various healthcare settings.",
  "description": "Equiva Health offers a Health Relationship Management (HRM) Platform that integrates patient engagement, education, communication, and remote monitoring solutions. This platform supports healthcare organizations in strengthening patient relationships, attracting new customers, and driving better clinical and financial outcomes. It delivers services via mobile devices, kiosks, televisions, and digital signage, ensuring accessibility across different environments. The platform also incorporates AI-powered solutions, such as conversational mentors, to provide personalized support to patients, caregivers, and healthcare professionals. Additionally, Equiva has partnered with organizations like LanguageLine Solutions and the Cancer Support Community to advance health equity and provide comprehensive support services to underserved communities.",
  "categories": [
    "patient Engagement",
    "care Management",
    "telehealth",
    "remote Monitoring",
    "health Equity",
    "digital Health",
    "ai Clinical Documentation Integrity",
    "patient Education",
    "communication",
    "health Data Analytics",
    "Patient Engagement",
    "Care Management",
    "Telehealth",
    "Remote Patient Monitoring",
    "Health Equity",
    "Digital Health",
    "Ai Integration",
    "Patient Education",
    "Communication Tools",
    "Data Analytics"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "caregivers",
    "healthcare organizations",
    "payers"
  ],
  "specialties": [
    "Oncology",
    "Chronic Care Management",
    "Telehealth",
    "Patient Education",
    "Health Equity",
    "Remote Patient Monitoring",
    "Care Coordination",
    "Patient Engagement",
    "Healthcare Analytics",
    "Digital Health Solutions"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "Ireland",
    "New Zealand",
    "Japan",
    "South Korea"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Belgian Dutch",
    "Swiss German",
    "Austrian German",
    "Irish",
    "New Zealand English",
    "Japanese",
    "Korean",
    "Chinese",
    "Portuguese",
    "Russian"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden"
  ],
  "company_founding": "2011",
  "deployment_model": [
    "SaaS",
    "cloud-hosted"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Patient engagement management",
    "Health Relationship Management (HRM) platform",
    "Multi-channel content delivery (education, entertainment)",
    "Telehealth integration",
    "Remote patient monitoring aggregation",
    "Surveys, assessments, and online forms",
    "Language interpretation support",
    "Meal ordering and patient services workflows",
    "Customizable user interfaces per role",
    "Point-solution aggregation",
    "Care journey and discharge planning content",
    "Analytics and data science for engagement"
  ],
  "optional_modules": [
    "Conversational AI",
    "Healthcare Billing Protection",
    "Clinical Staff Protocols",
    "Mobile Connect™",
    "Digital Signage",
    "Kiosks",
    "Patient TVs and Whiteboards",
    "Equiva Connect at Home",
    "Communication Apps",
    "Remote Patient Monitoring",
    "Healthcare Tablets"
  ],
  "integrations": [
    "EHR systems",
    "Telehealth/video vendors",
    "Remote monitoring device vendors",
    "Third-party patient engagement apps",
    "Billing and ERP systems",
    "Belong.Life",
    "Infiniti Mobile",
    "LanguageLine Solutions",
    "HealthLock",
    "Samsung",
    "AT&T",
    "Infiniti Mobile (Equiva ACP Connect)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH / ARRA"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "CareWell Health",
    "UNC Health",
    "UMass Memorial Health",
    "Hartford Healthcare Heart & Vascular Institute",
    "Cancer Support Community",
    "Gilda's Club",
    "Mount Sinai",
    "Manhattan Eye, Ear & Throat Hospital (MEETH)",
    "New York ambulatory surgery center (unnamed)",
    "Northwell",
    "Providence",
    "Kaiser Permanente",
    "HCA",
    "Hackensack Meridian"
  ],
  "user_reviews": [
    "This Equiva app is impressive, I learned a lot about my health condition in quick and virtual setting rather than searching for hours on google searches.",
    "We have a longstanding history with this technology, the interface is user-friendly, and we were confident it could accommodate any application we decided to utilize."
  ],
  "ratings": [
    "4.0 out of 5 (App Store)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2012",
  "integration_partners": [
    "Belong.Life",
    "Infiniti Mobile",
    "LanguageLine Solutions",
    "HealthLock",
    "Samsung",
    "AT&T",
    "Infiniti Mobile (Equiva ACP Connect)"
  ],
  "id": "SW1314",
  "slug": "health-relationship-management-platform",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/health-relationship-management-platform.json"
  }
}