health-harbor

JSON twin: https://www.healthaidb.com/software/health-harbor.json

Company Name

Health Harbor

Product URL

https://healthharbor.co/product

Company URL

https://healthharbor.co/

Categories

Summary

Health Harbor provides an AI agent and API that automates phone calls to health insurers to perform benefits verification, prior authorizations, and claim follow-up on behalf of provider offices.

Description

Health Harbor uses conversational AI to navigate IVRs, wait on hold, and speak with live insurance representatives, returning normalized results (transcripts, recordings, rep name, reference numbers) via a web portal or API. It supports benefit checks, prior authorization inquiries and submissions, and claims status/AR follow-up, covering major insurers for ~50% of US plans with ongoing coverage expansion.

Api Available

yes

Certifications

Company Founding

2023

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0695

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and plans; enterprise sales and demos available via booking a discovery call

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2023

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Health Harbor",
  "company_url": "https://healthharbor.co/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2023",
  "product_url": "https://healthharbor.co/product",
  "categories": [
    "administrative",
    "revenue cycle management",
    "benefits verification",
    "prior authorization",
    "claims status / AR follow-up",
    "AI automation",
    "API"
  ],
  "market_segment": [
    "smb",
    "enterprise"
  ],
  "links": [
    "https://healthharbor.co/",
    "https://healthharbor.co/product",
    "https://healthharbor.co/pricing",
    "https://healthharbor.co/security",
    "https://docs.healthharbor.co/introduction",
    "https://calendly.com/health-harbor-alan/meeting",
    "https://www.ycombinator.com/companies/health-harbor",
    "https://www.linkedin.com/company/health-harbor",
    "https://www.facebook.com/people/Health-Harbor/100095138463726/",
    "https://www.crunchbase.com/organization/health-harbor"
  ],
  "summary": "Health Harbor provides an AI agent and API that automates phone calls to health insurers to perform benefits verification, prior authorizations, and claim follow-up on behalf of provider offices.",
  "description": "Health Harbor uses conversational AI to navigate IVRs, wait on hold, and speak with live insurance representatives, returning normalized results (transcripts, recordings, rep name, reference numbers) via a web portal or API. It supports benefit checks, prior authorization inquiries and submissions, and claims status/AR follow-up, covering major insurers for ~50% of US plans with ongoing coverage expansion.",
  "target_users": [
    "clinic administrators",
    "billing and revenue cycle teams",
    "medical reception/front desk staff",
    "clinical operations managers",
    "providers (physicians, advanced practice clinicians)"
  ],
  "specialties": [
    "Medical",
    "Behavioral Health",
    "Pharmacy",
    "Primary Care",
    "Specialty Clinics"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and plans; enterprise sales and demos available via booking a discovery call",
  "license": "proprietary commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "AI Agent (full automation for phone-based insurance interactions)",
    "AI Copilot (partial automation to boost staff productivity)",
    "Benefit verifications (network status, plan details, coverage for procedures)",
    "Prior authorization support (requirements, submission, status tracking)",
    "Claim follow-up (status checks, reprocessing/appeal requests)",
    "Call transcripts and recordings for verification",
    "Agent identification and reference capture",
    "Pharmacy benefit checks (PA, coverage, copays, specialty drugs)",
    "Support for multiple specialties (medical, dental, behavioral health)",
    "Scalable call handling (small to very large volumes)",
    "Customizable call flows and question sets",
    "Verification of telehealth/third-party platform requirements",
    "Status categorization (pending, paid, denied) and troubleshooting guidance"
  ],
  "optional_modules": [],
  "integrations": [],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2"
  ],
  "certifications": [
    "SOC 2"
  ],
  "security_features": [],
  "privacy_features": [],
  "data_residency": "",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "Book a Call (Calendly)",
    "Documentation (docs.healthharbor.co)",
    "Social (LinkedIn, X, Facebook, Instagram)"
  ],
  "training_options": [
    "documentation"
  ],
  "release_year": "2023",
  "integration_partners": [],
  "id": "P0695",
  "slug": "health-harbor",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/health-harbor.json"
  }
}