healow

JSON twin: https://www.healthaidb.com/software/healow.json

Company Name

eClinicalWorks

Product URL

https://www.eclinicalworks.com

Company URL

https://www.eclinicalworks.com

Categories

• patient Facing
• clinical Care
• administrative Operations
• diagnostic Support
• clinical Data Management
• patient Engagement
• telehealth
• data Integration
• healthcare It
• population Health
• Clinical
• Administrative
• Diagnostic
• Health Information Management
• Interoperability
• Health It
• Population Health Management

Summary

healow is a comprehensive, EHR-agnostic, cloud-based platform developed by eClinicalWorks, offering patient engagement tools, health information access, and interoperability solutions to enhance healthcare delivery.

Description

healow provides a suite of applications and services designed to improve patient engagement and streamline healthcare processes. Key features include the healow app for patient access to health records, healow Mom and healow Kids apps for specialized patient engagement, healow Hub for integrating data from wearables and home monitoring devices, and healow Aware for digital marketing and staff training. Additionally, healow offers tools like healow CHECK-IN for contactless patient check-in and healow Sign for online form completion. The platform also integrates with eClinicalWorks' EHR system, facilitating seamless data exchange and enhancing clinical workflows.

Api Available

yes

Certifications

• ONC Health IT Certification

Company Founding

1999

Company Offices

• United States
• India
• United Kingdom
• Australia
• Canada
• Middle East
• Europe
• Asia
• Africa
• South America

Compliance

• HIPAA
• HITECH
• ONC Health IT Certification

Customers

• Methodist Health System
• Florida Sleep Institute
• Elion Health

Data Residency

US (hosted on Microsoft Azure)

Data Standards

• FHIR
• HL7 v2
• C-CDA
• SMART on FHIR

Deployment Model

• SaaS

Features

• Patient portal
• Online appointment scheduling
• Telehealth video/audio visits
• Contactless mobile/online check-in
• Online bill pay
• Remote patient monitoring
• Secure messaging between patient and provider
• Multi-account linking
• Appointment reminders and notifications
• Patient health trackers
• Practice-facing admin/queue management
• Analytics/insights

Id

SW1441

Integration Partners

• Tebra
• Epic
• Cerner
• NextGen Healthcare EHR

Integrations

• eClinicalWorks EHR
• Practice websites
• Payment processors
• Remote monitoring devices
• Consumer health trackers

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Arabic
• Chinese
• Japanese
• Korean
• Russian
• Hindi
• Bengali
• Punjabi
• Gujarati
• Tamil
• Telugu
• Marathi
• Malayalam

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• healow Core
• healow Studio
• healow Super App premium features
• AI-powered pathway enhancements

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA)
• Patient consent management
• Data anonymization
• Data minimization

Product Code

SW1441

Product Name

healow

Ratings

• 3.7/5 (150 reviews) - G2
• 3.3/5 (384 reviews) - Capterra

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• India
• Middle East
• Europe
• Asia
• Africa
• South America

Related Urls

• https://apps.apple.com/us/app/healow/id595012291
• https://www.methodisthealth.org/patients-guests/patient-guide/welcome-to-healow
• https://saspecialty.com/healow-patient-portal/
• https://www.bbb.org/us/ma/westborough/profile/medical-technology/healow-llc-0261-352341
• https://floridasleepinstitute.com/patient-tools/
• https://elion.health/products/healow

Release Year

1999

Security Features

• Encryption in transit and at rest
• Audit logging
• Role-based access control (RBAC)
• Single sign-on (SSO)
• Two-factor authentication (2FA)

Specialties

• Behavioral Health
• Ob/gyn
• Pediatrics
• Dental
• Vision
• Rheumatology
• Asthma/allergy
• Gastroenterology
• Ent/audiology
• Dermatology
• Ambulatory Surgery Centers
• Urgent Care
• Population Health Management
• Value-based Care
• Revenue Cycle Management
• Telehealth
• Patient Engagement
• Health Information Management
• Interoperability
• Health It

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients
• clinicians
• nurses
• admins
• healthcare providers
• health systems
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• ECW helps in booking appointments for the PT's in the USA with their doctors and has all their documents up to date.
• Ease to use, great to implement, love the features and integration.
• User-friendly, easy access for all the information we can have in one place. It is easy for implementing into new practices and also easy to teach to the new people joining.
• The ease of use. All the integrations it has. Everything all in one package that you would need to run a medical practice. I have used ECW since 2008, and I would recommend to anyone. Implementation was streamlined. The customer support is always helpful. Our office uses it for scheduling and billing and all aspects that you need in a practice.
• Easy navigation, try to stay current with new features.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "healow",
  "company_name": "eClinicalWorks",
  "product_url": "https://www.eclinicalworks.com",
  "company_url": "https://www.eclinicalworks.com",
  "related_urls": [
    "https://apps.apple.com/us/app/healow/id595012291",
    "https://www.methodisthealth.org/patients-guests/patient-guide/welcome-to-healow",
    "https://saspecialty.com/healow-patient-portal/",
    "https://www.bbb.org/us/ma/westborough/profile/medical-technology/healow-llc-0261-352341",
    "https://floridasleepinstitute.com/patient-tools/",
    "https://elion.health/products/healow"
  ],
  "product_code": "SW1441",
  "summary": "healow is a comprehensive, EHR-agnostic, cloud-based platform developed by eClinicalWorks, offering patient engagement tools, health information access, and interoperability solutions to enhance healthcare delivery.",
  "description": "healow provides a suite of applications and services designed to improve patient engagement and streamline healthcare processes. Key features include the healow app for patient access to health records, healow Mom and healow Kids apps for specialized patient engagement, healow Hub for integrating data from wearables and home monitoring devices, and healow Aware for digital marketing and staff training. Additionally, healow offers tools like healow CHECK-IN for contactless patient check-in and healow Sign for online form completion. The platform also integrates with eClinicalWorks' EHR system, facilitating seamless data exchange and enhancing clinical workflows.",
  "categories": [
    "patient Facing",
    "clinical Care",
    "administrative Operations",
    "diagnostic Support",
    "clinical Data Management",
    "patient Engagement",
    "telehealth",
    "data Integration",
    "healthcare It",
    "population Health",
    "Patient-facing",
    "Clinical",
    "Administrative",
    "Diagnostic",
    "Health Information Management",
    "Patient Engagement",
    "Telehealth",
    "Interoperability",
    "Health It",
    "Population Health Management"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "patients",
    "clinicians",
    "nurses",
    "admins",
    "healthcare providers",
    "health systems",
    "payers"
  ],
  "specialties": [
    "Behavioral Health",
    "Ob/gyn",
    "Pediatrics",
    "Dental",
    "Vision",
    "Rheumatology",
    "Asthma/allergy",
    "Gastroenterology",
    "Ent/audiology",
    "Dermatology",
    "Ambulatory Surgery Centers",
    "Urgent Care",
    "Population Health Management",
    "Value-based Care",
    "Revenue Cycle Management",
    "Telehealth",
    "Patient Engagement",
    "Health Information Management",
    "Interoperability",
    "Health It"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "India",
    "Middle East",
    "Europe",
    "Asia",
    "Africa",
    "South America"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Arabic",
    "Chinese",
    "Japanese",
    "Korean",
    "Russian",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Gujarati",
    "Tamil",
    "Telugu",
    "Marathi",
    "Malayalam"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "India",
    "United Kingdom",
    "Australia",
    "Canada",
    "Middle East",
    "Europe",
    "Asia",
    "Africa",
    "South America"
  ],
  "company_founding": "1999",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Patient portal",
    "Online appointment scheduling",
    "Telehealth video/audio visits",
    "Contactless mobile/online check-in",
    "Online bill pay",
    "Remote patient monitoring",
    "Secure messaging between patient and provider",
    "Multi-account linking",
    "Appointment reminders and notifications",
    "Patient health trackers",
    "Practice-facing admin/queue management",
    "Analytics/insights"
  ],
  "optional_modules": [
    "healow Core",
    "healow Studio",
    "healow Super App premium features",
    "AI-powered pathway enhancements"
  ],
  "integrations": [
    "eClinicalWorks EHR",
    "Practice websites",
    "Payment processors",
    "Remote monitoring devices",
    "Consumer health trackers"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "C-CDA",
    "SMART on FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "ONC Health IT Certification"
  ],
  "certifications": [
    "ONC Health IT Certification"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Audit logging",
    "Role-based access control (RBAC)",
    "Single sign-on (SSO)",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Patient consent management",
    "Data anonymization",
    "Data minimization"
  ],
  "data_residency": "US (hosted on Microsoft Azure)",
  "customers": [
    "Methodist Health System",
    "Florida Sleep Institute",
    "Elion Health"
  ],
  "user_reviews": [
    "ECW helps in booking appointments for the PT's in the USA with their doctors and has all their documents up to date.",
    "Ease to use, great to implement, love the features and integration.",
    "User-friendly, easy access for all the information we can have in one place. It is easy for implementing into new practices and also easy to teach to the new people joining.",
    "The ease of use. All the integrations it has. Everything all in one package that you would need to run a medical practice. I have used ECW since 2008, and I would recommend to anyone. Implementation was streamlined. The customer support is always helpful. Our office uses it for scheduling and billing and all aspects that you need in a practice.",
    "Easy navigation, try to stay current with new features."
  ],
  "ratings": [
    "3.7/5 (150 reviews) - G2",
    "3.3/5 (384 reviews) - Capterra"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "1999",
  "integration_partners": [
    "Tebra",
    "Epic",
    "Cerner",
    "NextGen Healthcare EHR"
  ],
  "id": "SW1441",
  "slug": "healow",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/healow.json"
  }
}