healent

JSON twin: https://www.healthaidb.com/software/healent.json

Company Name

Healent

Product URL

https://healent.com/

Company URL

https://healent.com/

Categories

Summary

Healent is a remote patient monitoring and patient engagement platform that uses behavioral science, PROMs and connected devices to improve patient functionality and capture ancillary reimbursement.

Description

Healent provides specialty-tailored RPM solutions combining data capture (Bluetooth devices, PROMs), personalized behavior-change care plans, clinician dashboards, automated nudges, family access, and monthly outcome reports to support clinical workflows and reimbursement capture for health systems and practices.

Api Available

unknown

Certifications

Company Founding

2017

Company Offices

Compliance

Customers

Data Residency

US-only (data processed in data centers located in the United States)

Data Standards

Deployment Model

Features

Id

P0011

Integration Partners

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; schedule a demo or free strategy call to discuss pilots and implementations.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

SaaS web browser; iOS app (App Store); Android app (Google Play)

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Healent",
  "company_url": "https://healent.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2017",
  "product_url": "https://healent.com/",
  "categories": [
    "patient-facing",
    "clinical",
    "telehealth",
    "remote patient monitoring",
    "patient engagement",
    "rehabilitation"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "links": [
    "https://healent.com/",
    "https://healent.com/telehealth.html",
    "https://healent.com/patient.html",
    "https://healent.com/healthsystems.html",
    "https://healent.com/terms.html",
    "https://apps.apple.com/us/app/healent/id1505082822",
    "https://play.google.com/store/apps/details?id=com.Healentapp",
    "https://www.linkedin.com/company/healent",
    "https://www.bizjournals.com/cincinnati/inno/stories/fundings/2024/09/16/healent-health-mike-palackdharry-raise-cintrifuse.html",
    "https://pitchbook.com/profiles/company/459610-84"
  ],
  "summary": "Healent is a remote patient monitoring and patient engagement platform that uses behavioral science, PROMs and connected devices to improve patient functionality and capture ancillary reimbursement.",
  "description": "Healent provides specialty-tailored RPM solutions combining data capture (Bluetooth devices, PROMs), personalized behavior-change care plans, clinician dashboards, automated nudges, family access, and monthly outcome reports to support clinical workflows and reimbursement capture for health systems and practices.",
  "target_users": [
    "clinicians",
    "care teams",
    "patients",
    "health systems",
    "clinic administrators",
    "payers"
  ],
  "specialties": [
    "Pain Management",
    "Rheumatology",
    "Podiatry",
    "Orthopedics",
    "Neurology",
    "Wound Care",
    "Sports Medicine",
    "Primary Care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; schedule a demo or free strategy call to discuss pilots and implementations.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Remote patient monitoring (RPM)",
    "Specialty-specific RPM care pathways",
    "Mobile patient app for daily engagement",
    "Behavioral nudges / patient coaching",
    "PROMs (patient-reported outcome measures) and outcome scoring",
    "Bluetooth device data capture",
    "Monthly reports with treatment recommendations",
    "Friends/family access for caregiver support",
    "Clinical dashboard for care team review",
    "Ancillary reimbursement capture / billing support",
    "MIPS quality measure support",
    "Patient onboarding and personalized care plans",
    "Patient compliance tracking"
  ],
  "optional_modules": [],
  "integrations": [
    "Stripe (payment processing)"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "SaaS web browser; iOS app (App Store); Android app (Google Play)",
  "compliance": [
    "HIPAA",
    "US federal and state data protection/regulatory requirements"
  ],
  "certifications": [],
  "security_features": [
    "Industry-standard encryption",
    "Access controls / limited employee access",
    "Audit/logging (access logs)",
    "Session/cookie management"
  ],
  "privacy_features": [
    "PHI handling policies described",
    "Data retention and deletion policy (retention described as ~10 years)",
    "Anonymization of data described as option",
    "Consent-based data processing"
  ],
  "data_residency": "US-only (data processed in data centers located in the United States)",
  "customers": [],
  "user_reviews": [
    "GARBAGE! Provided to me by my physician to monitor specific aspects of my care, I thought it would be a huge asset. I quickly discovered that at least 75% of the content is unavailable. Upon contacting tech support, uninstalling and reinstalling, there is no change.",
    "Keeps saying there's an update when I open the app and there's no update. Then there's a pop-up asking if I want to take my vitals now or later. If I say now it boots me out of the app. If I say later the pop-up goes away for about 10 seconds pops back up an then another pop up comes on saying something to the effect of this application is having a hard time loading close now or wait.",
    "New update messaging issues. All messages are now in a white font, so you can't even read or write coherently. It's trash. Keeps saying I don't have permissions even though I Uninstalled and reinstalled. My Healthcare is conditional upon being able to do my tasks and talk remotely with Nurse. How can I be expected to succeed when this app is unreliable?"
  ],
  "ratings": [
    "Google Play: 3.4/5 (70 reviews)"
  ],
  "support_channels": [
    "email",
    "phone",
    "app_store_support"
  ],
  "training_options": [
    "documentation",
    "live_online"
  ],
  "release_year": "",
  "integration_partnerS": [],
  "integration_partners": [],
  "id": "P0011",
  "slug": "healent",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/healent.json"
  }
}