JSON twin: https://www.healthaidb.com/software/halaxy.json
Halaxy
Halaxy is a cloud-based practice management platform offering a free core suite for scheduling, clinical records, billing and patient booking with optional paid add‑ons (credits) for SMS, claims and payments.
Halaxy provides practice management, clinical records, telehealth, online bookings, invoicing/claims and payment processing aimed at healthcare practices. The core platform is free to use indefinitely; optional paid add‑ons (Halaxy Credits) and transaction fees apply. Features include a smart calendar, patient portal, clinical tools customised by profession, rebate/claims processing, reporting and integrations with accounting and referral systems.
yes
2012
Australia (primary) or EU for EU users
P0676
2025-09-07
commercial proprietary
Core platform: $0/month (unlimited users/locations). Optional add‑ons paid via Halaxy Credits (pay-as-you-go; credits from ~$0.15 each). Examples: SMS reminders (~0.15 credit per SMS), claims processing (~0.15 credit), secure messaging (~0.45/3 credits). Halaxy Auto Payments: no monthly fee; processing fee tiered (example entry: 1.9% + $1.00 shown). Contact vendor for custom volume pricing.
freemium
2012
SaaS hosted on AWS; accessible via modern browsers and mobile apps; no on-premise server required
product
1.0
{
"company_name": "Halaxy",
"company_url": "https://www.halaxy.com/",
"company_offices": [
"Australia",
"Ireland"
],
"company_founding": "2012",
"product_url": "https://www.halaxy.com/",
"categories": [
"practice management",
"clinical",
"administrative",
"patient-facing",
"telehealth",
"billing and payments",
"patient records"
],
"market_segment": [
"smb",
"enterprise"
],
"links": [
"https://www.halaxy.com/",
"https://www.halaxy.com/article/about-us",
"https://www.halaxy.com/article/our-story",
"https://www.halaxy.com/article/security",
"https://www.halaxy.com/pricing",
"https://www.halaxy.com/patient",
"https://www.halaxy.com/manual",
"https://www.halaxy.com/article/privacy",
"https://elion.health/products/halaxy",
"https://www.selecthub.com/p/medical-practice-management-software/halaxy/"
],
"summary": "Halaxy is a cloud-based practice management platform offering a free core suite for scheduling, clinical records, billing and patient booking with optional paid add‑ons (credits) for SMS, claims and payments.",
"description": "Halaxy provides practice management, clinical records, telehealth, online bookings, invoicing/claims and payment processing aimed at healthcare practices. The core platform is free to use indefinitely; optional paid add‑ons (Halaxy Credits) and transaction fees apply. Features include a smart calendar, patient portal, clinical tools customised by profession, rebate/claims processing, reporting and integrations with accounting and referral systems.",
"target_users": [
"clinicians",
"practice administrators",
"receptionists",
"patients"
],
"specialties": [
"general practice",
"psychiatry",
"psychology",
"physiotherapy",
"speech pathology",
"chiropractic",
"occupational therapy",
"exercise physiology"
],
"regions_available": [
"Australia",
"Ireland",
"United Kingdom",
"New Zealand",
"Canada",
"United States",
"Netherlands"
],
"languages_supported": [
"English"
],
"pricing_model": "freemium",
"pricing_details": "Core platform: $0/month (unlimited users/locations). Optional add‑ons paid via Halaxy Credits (pay-as-you-go; credits from ~$0.15 each). Examples: SMS reminders (~0.15 credit per SMS), claims processing (~0.15 credit), secure messaging (~0.45/3 credits). Halaxy Auto Payments: no monthly fee; processing fee tiered (example entry: 1.9% + $1.00 shown). Contact vendor for custom volume pricing.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web (modern browsers)",
"iOS",
"Android"
],
"features": [
"Practice management / smart calendar",
"Online bookings & directory profile",
"Telehealth (video consultations)",
"Clinical records, notes, assessments and dashboards",
"Patient intake forms and personal health record",
"Automated reminders & appointment confirmations",
"Billing, invoicing and rebate processing",
"Private health insurance claiming",
"Secure messaging and referrals",
"Reporting and financial reports",
"User access levels and role-based permissions",
"Audit / user action history",
"Anonymisation of records and calendars",
"24-hour monitoring and support",
"Payments tokenisation (via payment gateway partners)"
],
"optional_modules": [
"Telehealth",
"Secure messaging (ReferralNet / Argus)",
"Accounting integrations (Xero, QuickBooks, Reckon)",
"Private health insurance claiming",
"Directory / online bookings",
"Payments gateway integration"
],
"integrations": [
"Xero",
"QuickBooks",
"Reckon",
"Braintree (payments gateway partner)",
"Hyperwallet (payments partner)",
"Tyro (payment terminal integration)",
"ReferralNet",
"Argus",
"Medicare (Australian online claiming)",
"DVA (Department of Veterans' Affairs integrations)"
],
"data_standards": [
"FHIR (resources exposed in API)",
"HL7 (via secure messaging/integrations)",
"ICD-10",
"SNOMED"
],
"api_available": "yes",
"system_requirements": "SaaS hosted on AWS; accessible via modern browsers and mobile apps; no on-premise server required",
"compliance": [
"GDPR (EU user data stored in EU)",
"Australian Privacy Act / Notifiable Data Breaches scheme",
"PCI DSS (via payment partners / AWS infrastructure)",
"ISO 27001 (AWS infrastructure adherence)"
],
"certifications": [
"PCI DSS Level 1 (AWS infrastructure)",
"ISO 27001 (AWS infrastructure)",
"FIPS 140-2 (AWS infrastructure)"
],
"security_features": [
"Encryption in transit (TLS/SSL) and at rest (256-bit encryption)",
"Two-factor authentication (2FA)",
"Role-based access controls / granular user access levels",
"Audit logs / user action history",
"Daily backups and monitored logging/alerting",
"Responsible disclosure / bug bounty reporting process"
],
"privacy_features": [
"Anonymisation of patient records, invoices and calendar entries",
"Consent-based data sharing with third-party integrations",
"Data minimisation practices",
"Ability for patients to control access to personal health record"
],
"data_residency": "Australia (primary) or EU for EU users",
"customers": [
"Livia (Physiotherapist)",
"Derek (Physiotherapist)",
"Kelly (General Practitioner)",
"Jossy (Psychiatrist)",
"Axel (Osteopath)",
"Sam (Forensic Psychologist)",
"Kacey",
"John",
"Tracy",
"Sarah",
"Georgia",
"Claire",
"Thandiwe"
],
"user_reviews": [
"I have made some great head way with learning all about Halaxy and your help pages have been wonderful.",
"I am liking Halaxy so much that I have started advocating to my other colleagues.",
"Thank you for this program - it has been a life saver for me with such limited income to have such a great tool.",
"I have used it for some years - initially minimally and now use it extensively for my private practice.",
"I have received EXCELLENT service from the Halaxy team and really appreciate the time taken to listen to my queries.",
"I signed up for trials of four other software programs and even though they charge to use it, none were as good as Halaxy.",
"You are always an email away, which makes me understand my Halaxy account better and for this reason it is easy for me to assist my clients and run my practice better.",
"In terms of functionality and UX, what I can get from Halaxy is better than subscription-based platforms.",
"I've used four different practice management software, and Halaxy is by far the best. Brilliant, user-friendly and easy to manage software, and the best customer support when I need help."
],
"ratings": [
"G2: 4.5/5 (reported on aggregated sources)",
"Capterra: 4.6/5 (reported on aggregated sources)",
"Glassdoor (employees): 4.4/5 (company reviews)"
],
"support_channels": [
"email",
"phone",
"24x7",
"community",
"webinars"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2012",
"integration_partners": [
"Zoom"
],
"id": "P0676",
"slug": "halaxy",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/halaxy.json"
}
}