Gozio

JSON twin: https://www.healthaidb.com/software/gozio.json

Company Name

Gozio Health

Product URL

https://www.goziohealth.com/platform

Company URL

https://www.goziohealth.com

Categories

• patient Engagement
• scheduling
• wayfinding
• mobile Solutions
• Patient Scheduling
• Mobile Experience
• Navigation
• Digital Front Door

Summary

Gozio Health offers a customizable mobile platform that enhances patient engagement through wayfinding, appointment scheduling, and integration with third-party tools, aiming to improve healthcare experiences and operational efficiency.

Description

Gozio Health provides a location-aware mobile platform designed to guide patients from home to point-of-care, integrating appointment scheduling and third-party patient engagement tools to streamline healthcare interactions.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ISO 27001
• ISO 27701

Company Founding

2013

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type 2
• GDPR
• ONC Health IT (2015 Edition)

Customers

• UNC Health
• UNC Health's Triangle Region
• UNC Health's hospitals and clinics

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Mobile wayfinding with 3D maps and customizable points of interest
• Unified mobile experience integrating patient-facing apps
• Customizable patient journeys based on user needs and preferences
• Open API for seamless integration with existing systems
• Real-time navigation from home to point of care
• Patient engagement tools to boost loyalty and reduce leakage

Id

SW1417

Integration Partners

• UNC Health

Integrations

• Epic
• Oracle Health
• Salesforce
• TeleVox
• Tonic
• Upfront
• Vidyo
• Wambi
• WebMD
• WellStreet Care
• YEXT

Languages Supported

• English

Last Updated

2025-10-11

License

commercial proprietary

Market Segment

• enterprise
• health system
• hospital

Optional Modules

• Telehealth integration
• Virtual care services
• Remote check-in
• Billing integration
• Intake and pre-visit management
• Provider search
• Reputation management and patient surveys
• Locations and wait times
• Patient communication
• Identity resolution

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing and deployment tiers; enterprise contracts and demos available.

Pricing Model

enterprise_quote

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1417

Product Name

Gozio

Ratings

• 4.9 out of 5 stars on G2
• 10.0 for Workflow Management on G2
• 10.0 for Has the product been a good partner in doing business? on G2

Regions Available

• United States

Related Urls

• https://www.healthaidb.com/software/gozio/
• https://hsgpartners.com/gozio/
• https://www.crunchbase.com/organization/gozio/profiles_and_contacts
• https://www.morganstanley.com/im/en-us/individual-investor/insights/press-release/gozio-partnership-ms-expansion-capital.html
• https://www.digitalhealthglobal.com/gozio-health-ranked-among-the-top-two-solutions-for-improving-patient-experience-in-klas-2022-emerging-solutions-top-20-report/
• https://elion.health/products/gozio

Release Year

2013

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• Hospital
• Health System
• Outpatient Clinics
• Radiology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients
• health system administrators
• patient experience teams
• front-desk staff

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Gozio has been excellent to work with, their turn by turn directions through our hospital work very well and make it so easy for our patients to navigate to and through our hospitals to their appointments. Their staff are very knowledgeable and happy to work with us on making sure the app is utilized to its full potential in our organization.
• Gozio team is amazing, from the support team all the way up to the executives.
• Gozio has been a great partner with us. They developed a great original product, and have continued to work with us over time, improving it with every iteration.
• Gozio has a simple user interface built with best practices for healthcare systems. It does a great job balancing ease of getting started with supporting custom needs.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Gozio",
  "company_name": "Gozio Health",
  "product_url": "https://www.goziohealth.com/platform",
  "company_url": "https://www.goziohealth.com",
  "related_urls": [
    "https://www.healthaidb.com/software/gozio/",
    "https://hsgpartners.com/gozio/",
    "https://www.crunchbase.com/organization/gozio/profiles_and_contacts",
    "https://www.morganstanley.com/im/en-us/individual-investor/insights/press-release/gozio-partnership-ms-expansion-capital.html",
    "https://www.digitalhealthglobal.com/gozio-health-ranked-among-the-top-two-solutions-for-improving-patient-experience-in-klas-2022-emerging-solutions-top-20-report/",
    "https://elion.health/products/gozio"
  ],
  "product_code": "SW1417",
  "summary": "Gozio Health offers a customizable mobile platform that enhances patient engagement through wayfinding, appointment scheduling, and integration with third-party tools, aiming to improve healthcare experiences and operational efficiency.",
  "description": "Gozio Health provides a location-aware mobile platform designed to guide patients from home to point-of-care, integrating appointment scheduling and third-party patient engagement tools to streamline healthcare interactions.",
  "categories": [
    "patient Engagement",
    "scheduling",
    "wayfinding",
    "mobile Solutions",
    "Patient Engagement",
    "Patient Scheduling",
    "Wayfinding",
    "Mobile Experience",
    "Navigation",
    "Digital Front Door"
  ],
  "market_segment": [
    "enterprise",
    "health system",
    "hospital"
  ],
  "target_users": [
    "patients",
    "health system administrators",
    "patient experience teams",
    "front-desk staff"
  ],
  "specialties": [
    "Hospital",
    "Health System",
    "Outpatient Clinics",
    "Radiology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and deployment tiers; enterprise contracts and demos available.",
  "license": "commercial proprietary",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2013",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Mobile wayfinding with 3D maps and customizable points of interest",
    "Unified mobile experience integrating patient-facing apps",
    "Customizable patient journeys based on user needs and preferences",
    "Open API for seamless integration with existing systems",
    "Real-time navigation from home to point of care",
    "Patient engagement tools to boost loyalty and reduce leakage"
  ],
  "optional_modules": [
    "Telehealth integration",
    "Virtual care services",
    "Remote check-in",
    "Billing integration",
    "Intake and pre-visit management",
    "Provider search",
    "Reputation management and patient surveys",
    "Locations and wait times",
    "Patient communication",
    "Identity resolution"
  ],
  "integrations": [
    "Epic",
    "Oracle Health",
    "Salesforce",
    "TeleVox",
    "Tonic",
    "Upfront",
    "Vidyo",
    "Wambi",
    "WebMD",
    "WellStreet Care",
    "YEXT"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type 2",
    "GDPR",
    "ONC Health IT (2015 Edition)"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ISO 27001",
    "ISO 27701"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "UNC Health",
    "UNC Health's Triangle Region",
    "UNC Health's hospitals and clinics"
  ],
  "user_reviews": [
    "Gozio has been excellent to work with, their turn by turn directions through our hospital work very well and make it so easy for our patients to navigate to and through our hospitals to their appointments. Their staff are very knowledgeable and happy to work with us on making sure the app is utilized to its full potential in our organization.",
    "Gozio team is amazing, from the support team all the way up to the executives.",
    "Gozio has been a great partner with us. They developed a great original product, and have continued to work with us over time, improving it with every iteration.",
    "Gozio has a simple user interface built with best practices for healthcare systems. It does a great job balancing ease of getting started with supporting custom needs."
  ],
  "ratings": [
    "4.9 out of 5 stars on G2",
    "10.0 for Workflow Management on G2",
    "10.0 for Has the product been a good partner in doing business? on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2013",
  "integration_partners": [
    "UNC Health"
  ],
  "id": "SW1417",
  "slug": "gozio",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/gozio.json"
  }
}