JSON twin: https://www.healthaidb.com/software/gong.json
Gong
Gong is a commercial Revenue AI / conversation intelligence platform that captures and analyzes sales and customer conversations to surface coaching, deal, and compliance insights for healthcare and other industries.
Gong records and transcribes calls, meetings, emails and web conferencing, applies AI to extract deal signals, coaching opportunities, compliance/keyword tracking (HIPAA-focused controls), pipeline forecasting and account briefs, and provides integrations to CRM, telephony and collaboration tools to centralize revenue workflows.
yes
2015
P0658
2025-09-07
proprietary commercial
Enterprise pricing: negotiated annual platform fee + per-user license and implementation/professional services; contact vendor for quote and trial/demo information.
enterprise_quote
2015
product
1.0
{
"company_name": "Gong",
"company_url": "https://www.gong.io",
"company_offices": [
"United States",
"Israel",
"Ireland",
"Singapore"
],
"company_founding": "2015",
"product_url": "https://www.gong.io/platform/",
"categories": [
"administrative",
"analytics",
"artificial intelligence",
"sales enablement",
"revenue intelligence"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.gong.io",
"https://www.gong.io/about/",
"https://www.gong.io/platform/",
"https://www.gong.io/trust-center/",
"https://www.gong.io/engage/",
"https://www.gong.io/solutions/healthcare",
"https://www.gong.io/pricing/",
"https://www.gong.io/contact-us/",
"https://help.gong.io/",
"https://www.g2.com/products/gong/reviews"
],
"summary": "Gong is a commercial Revenue AI / conversation intelligence platform that captures and analyzes sales and customer conversations to surface coaching, deal, and compliance insights for healthcare and other industries.",
"description": "Gong records and transcribes calls, meetings, emails and web conferencing, applies AI to extract deal signals, coaching opportunities, compliance/keyword tracking (HIPAA-focused controls), pipeline forecasting and account briefs, and provides integrations to CRM, telephony and collaboration tools to centralize revenue workflows.",
"target_users": [
"sales reps",
"account executives",
"customer success managers",
"sales managers",
"revenue operations",
"enablement teams",
"marketing teams",
"compliance officers",
"patient engagement/advocacy teams"
],
"specialties": [
"healthcare revenue cycle management",
"provider engagement",
"patient outreach and enrollment",
"medical device and pharma commercial teams",
"payer-provider sales",
"customer success for healthcare vendors"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"European Union",
"Australia",
"New Zealand",
"India",
"Global"
],
"languages_supported": [
"70+ languages (multilingual support; instant translation and AI insights)"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Enterprise pricing: negotiated annual platform fee + per-user license and implementation/professional services; contact vendor for quote and trial/demo information.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Automatic capture of calls and meetings",
"Speech-to-text transcription",
"Conversation intelligence (topics, themes, signals)",
"Call highlights & moment tagging",
"Searchable conversation archive",
"Deal and account context mapping",
"Analytics & revenue reporting",
"Coaching and call review workflows",
"AI agents and insight generation",
"Pipeline management & forecasting insights",
"Sales engagement workflows",
"Automated note and activity sync to CRM",
"Call export and data export tools",
"Sentiment and talk-listen analytics",
"Integrations hub and marketplace"
],
"optional_modules": [
"Gong Engage",
"Gong Forecast",
"Gong Data Engine",
"Gong AI / AI Agents",
"Gong Enable (enablement/coaching)"
],
"integrations": [
"Salesforce",
"Microsoft Teams",
"Zoom",
"Slack",
"Okta",
"Outreach",
"SalesLoft",
"8x8",
"Snowflake",
"Microsoft 365 / Microsoft 365 Copilot"
],
"data_standards": [
"OAuth2",
"SAML (SSO)",
"SCIM (provisioning)",
"REST API / Webhooks",
"OpenAPI-style developer APIs"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA (mapped security requirements)",
"GDPR",
"SOC 2 Type II",
"ISO/IEC 27001",
"ISO/IEC 27017",
"ISO/IEC 27018",
"ISO/IEC 27701",
"PCI DSS",
"EU-U.S. Data Privacy Framework (DPF)",
"Cloud Security Alliance STAR (self-assessment)"
],
"certifications": [
"SOC 2 Type II",
"ISO/IEC 27001",
"ISO/IEC 27017",
"ISO/IEC 27018",
"ISO/IEC 27701",
"ISO 42001 (AI management)",
"PCI DSS (SAQ-D)",
"EU-U.S. Data Privacy Framework certification"
],
"security_features": [
"Encryption in transit and at rest",
"Role-based access control (RBAC)",
"SSO via SAML / SSO providers (Okta)",
"Audit logging and activity trails",
"Multi-factor authentication (2FA)",
"Subprocessor disclosures and management"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Consent capture guidance and pre-call prompts",
"Data export and deletion tools",
"List of subprocessors published",
"Data minimization and retention controls"
],
"data_residency": "",
"customers": [
"Snowflake",
"Dropbox",
"ADP",
"LinkedIn",
"Kelly Services",
"Nasdaq",
"Upwork",
"Canva",
"Crayon",
"Google",
"HubSpot",
"Elsevier",
"Paycor",
"PitchBook",
"Demandbase",
"Diligent",
"Gainsight",
"monday.com",
"Sprout Social",
"Frontify",
"Udemy"
],
"user_reviews": [
"I personally get a TON of value out of Gong. There may be better competitors, and it may be overpriced, but I use it almost every day.",
"Call monitoring, call trackers, score cards, folders for best calls, talk ratios, etc. Super helpful.",
"Recordings and transcripts are invaluable for coaching and onboarding — changed how we run 1:1s.",
"Powerful insights but can be clunky and expensive; search and filters sometimes feel slow.",
"Gong improved our forecasting accuracy and ramp time, but admin setup took longer than expected."
],
"ratings": [
"G2: 4.8/5 (based on thousands of reviews)",
"GetApp: 4.8/5 (user reviews summary)"
],
"support_channels": [
"email",
"chat",
"ticketing",
"community",
"knowledge_base"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"certification",
"community_training"
],
"release_year": "2015",
"integration_partners": [
"Salesforce",
"Zoom",
"Microsoft Teams",
"Microsoft 365 Copilot",
"Slack",
"Okta",
"G2",
"Google Workspace",
"Outlook",
"HubSpot",
"LinkedIn Sales Navigator",
"Workato"
],
"id": "P0658",
"slug": "gong",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/gong.json"
}
}