gifthealth

JSON twin: https://www.healthaidb.com/software/gifthealth.json

Company Name

Gifthealth

Product URL

https://www.gifthealth.com/prescribers

Company URL

https://www.gifthealth.com/

Categories

Summary

Gifthealth is a US-based digital pharmacy and prescription access hub that automates benefits verification, prior authorization, savings application and fulfillment to reduce barriers and speed patient access to medications.

Description

Gifthealth provides a technology platform linking prescribers, patients, manufacturers and pharmacy partners to automate eBenefits verification, electronic prior authorization, coupon application, routing to partner pharmacies, delivery and patient support to improve adherence and reduce administrative burden.

Api Available

unknown

Certifications

Company Founding

2020

Company Offices

Compliance

Customers

Data Residency

US-based servers

Data Standards

Deployment Model

Features

Id

P0648

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; platform onboarding and partnership agreements available via Gifthealth sales.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2020

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Gifthealth",
  "company_url": "https://www.gifthealth.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2020",
  "product_url": "https://www.gifthealth.com/prescribers",
  "categories": [
    "pharmacy services",
    "digital pharmacy",
    "patient-facing",
    "administrative",
    "prescription access",
    "prior authorization",
    "specialty support"
  ],
  "market_segment": [
    "enterprise",
    "consumer"
  ],
  "links": [
    "https://www.gifthealth.com/",
    "https://www.gifthealth.com/prescribers",
    "https://www.gifthealth.com/manufacturers",
    "https://www.gifthealth.com/patients",
    "https://www.gifthealth.com/our-team",
    "https://elion.health/products/gifthealth",
    "https://www.eirpartners.com/press/2023/4/4/eir-partners-takes-a-majority-stake-in-gifthealth",
    "https://www.bbb.org/us/oh/columbus/profile/pharmacy/gifthealth-pharmacy-0302-70141527",
    "https://www.dispatch.com/story/business/2024/08/28/eli-lilly-gifthealth-ozempic-weight-loss-drugs-ohio-partnership/74963745007/",
    "https://www.linkedin.com/company/gifthealth/"
  ],
  "summary": "Gifthealth is a US-based digital pharmacy and prescription access hub that automates benefits verification, prior authorization, savings application and fulfillment to reduce barriers and speed patient access to medications.",
  "description": "Gifthealth provides a technology platform linking prescribers, patients, manufacturers and pharmacy partners to automate eBenefits verification, electronic prior authorization, coupon application, routing to partner pharmacies, delivery and patient support to improve adherence and reduce administrative burden.",
  "target_users": [
    "prescribers/clinicians",
    "patients",
    "pharmacies/pharmacy partners",
    "pharmaceutical manufacturers",
    "practice administrators"
  ],
  "specialties": [
    "gastroenterology",
    "weight loss",
    "specialty pharmacy",
    "retail/consumer pharmacy"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; platform onboarding and partnership agreements available via Gifthealth sales.",
  "license": "proprietary commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Automated prior authorization",
    "AI-driven benefits verification (eBV)",
    "Automated coupon application",
    "Online prescriber portal with prescription status tracking",
    "Patient outreach and automated communications (text/phone/email)",
    "Refill messaging and adherence support",
    "Claims adjudication / real-time pricing lookup",
    "One point-of-contact patient support / care representatives",
    "Free delivery / fulfillment coordination",
    "NPI / NCPDP enabled dispensing (pharmacy partner identifiers)"
  ],
  "optional_modules": [],
  "integrations": [],
  "data_standards": [
    "NCPDP"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [
    "URAC accreditation",
    "LegitScript",
    "NABP digital pharmacy listing",
    "BBB business profile"
  ],
  "security_features": [
    "Organizational, technical, and administrative security measures"
  ],
  "privacy_features": [
    "HIPAA-covered handling of protected health information",
    "Privacy policy describing data collection, use, retention and rights"
  ],
  "data_residency": "US-based servers",
  "customers": [
    "Eli Lilly / LillyDirect",
    "Marius Pharmaceuticals",
    "Gifthealth Pharmacy (network of partner pharmacies)"
  ],
  "user_reviews": [
    "GiftHealth is a disaster. For a Self-Pay option, I've had worse time, spent hours, trying to get them to get prescriptions and then place order. Everything's a mess.",
    "I am near the end of my patience with Gifthealth. I'm just wondering if anyone else is having issues getting their prescription filled through them.",
    "GiftHell has not improved customer service. Their sadistic chat bots will have 5min delayed responses with non-answers. My prescription was approved on the 5th ...",
    "So far I find GiftHealth to be prompt and reliable. Usually I received the meds 3-4 calendar days after payment.",
    "They charged $50 for a PA. If your insurance won't cover, they will send a script to LillyDirect Self Pay Pharmacy Solutions (aka GiftHealth) so you can get the ...",
    "Once it was worked out, it took 2 days to get the med ... overall, Callondoc was great and Gifthealth was also great. I've spent more $$ for less, so I'm content.",
    "My doctor sent my prescription with a refill. I need to figure out how to get the refill now. I received my first box through Gifthealth. Anyone have any ...",
    "My recent conversations with GiftHealth are as follows- it can take 1 or 2 days for the prescription to flow from Dr to Gift. They will text you saying it's ..."
  ],
  "ratings": [
    "BBB profile: Gifthealth Pharmacy (listed on BBB) - see BBB business review",
    "LegitScript listing (site indicates LegitScript presence)",
    "URAC accreditation listed on company site"
  ],
  "support_channels": [
    "email",
    "phone",
    "fax",
    "online portal",
    "automated messaging / SMS",
    "patient care representatives (live support)"
  ],
  "training_options": [
    "documentation (online FAQ/portal)",
    "live_online (account manager support)",
    "account management assistance",
    "onboarding via portal"
  ],
  "release_year": "2020",
  "integration_partners": [
    "Eli Lilly / LillyDirect",
    "Marius Pharmaceuticals",
    "Partner pharmacies (network - Gifthealth Rx Partners)",
    "EHR integrations (unspecified / integrated EHRs)"
  ],
  "id": "P0648",
  "slug": "gifthealth",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/gifthealth.json"
  }
}