JSON twin: https://www.healthaidb.com/software/getlabs.json
Getlabs
https://www.getlabs.com/partners
Getlabs provides nationwide at‑home diagnostic sample collection by dispatching mobile phlebotomists to patients' homes or offices and delivering specimens to partner labs (Labcorp, Quest) for testing.
Getlabs is a US‑based platform that schedules and dispatches fully‑employed mobile phlebotomists to collect blood, saliva, urine, stool, breath samples and vitals at patient locations; collected specimens are transported to partner laboratories (e.g., Labcorp, Quest) for testing. The company offers patient self‑booking and partner/enterprise integrations (API/platform access) for providers, virtual clinics, and health plans; it is HIPAA‑compliant and operates nationwide in the United States.
yes
2018
Hosted on Google Cloud Platform; specific region options not published
P0647
2025-09-07
commercial, proprietary
Patient pay: out‑of‑pocket convenience fee (site/date dependent) — public statements list convenience fees starting ~ $35; laboratory testing billed separately by Labcorp/Quest and may be covered by insurance. Partner/enterprise pricing: contact vendor for platform/API and volume pricing.
enterprise_quote
product
1.0
{
"company_name": "Getlabs",
"company_url": "https://www.getlabs.com",
"company_offices": [
"United States"
],
"company_founding": "2018",
"product_url": "https://www.getlabs.com/partners",
"categories": [
"Labs",
"Last Mile Care"
],
"market_segment": [
"enterprise",
"smb",
"consumer"
],
"links": [
"https://www.getlabs.com",
"https://www.getlabs.com/partners",
"https://www.getlabs.com/about",
"https://www.getlabs.com/locations",
"https://app.getlabs.com",
"https://support.getlabs.com/hc/en-us",
"https://elion.health/products/getlabs",
"https://techcrunch.com/2022/02/03/getlabs-at-home-blood-tests-20m-series-a/",
"https://www.crunchbase.com/organization/getlabs",
"https://ir.labcorp.com/news-releases/news-release-details/labcorp-launches-convenient-home-diagnostic-test-collection"
],
"summary": "Getlabs provides nationwide at‑home diagnostic sample collection by dispatching mobile phlebotomists to patients' homes or offices and delivering specimens to partner labs (Labcorp, Quest) for testing.",
"description": "Getlabs is a US‑based platform that schedules and dispatches fully‑employed mobile phlebotomists to collect blood, saliva, urine, stool, breath samples and vitals at patient locations; collected specimens are transported to partner laboratories (e.g., Labcorp, Quest) for testing. The company offers patient self‑booking and partner/enterprise integrations (API/platform access) for providers, virtual clinics, and health plans; it is HIPAA‑compliant and operates nationwide in the United States.",
"target_users": [
"patients",
"clinicians",
"virtual care providers",
"health systems",
"health plans",
"care coordinators",
"home health teams"
],
"specialties": [
"laboratory services",
"primary care",
"urgent care",
"metabolic health",
"behavioral health",
"remote patient monitoring",
"home health"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Patient pay: out‑of‑pocket convenience fee (site/date dependent) — public statements list convenience fees starting ~ $35; laboratory testing billed separately by Labcorp/Quest and may be covered by insurance. Partner/enterprise pricing: contact vendor for platform/API and volume pricing.",
"license": "commercial, proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"On-demand mobile phlebotomy dispatch & routing",
"Same-day nationwide booking and availability",
"Partner Portal dashboard for booking, tracking, analytics",
"Public REST API for booking, availability, patients, appointments",
"Self-scheduling (Getlabs Link) / co-branded booking URLs",
"Appointment groups / bulk booking",
"Lab order file upload and management",
"Specimen pickup and courier coordination to partner labs",
"Payment integration / Stripe setup intents",
"Real-time appointment status & collected data retrieval",
"Encounter summaries and rich media attachments",
"Custom notifications and reminders",
"Priority timeslot (price/priority handling)",
"Redraws / rebook / cancel appointment flows",
"Patient create/read/update and external-id mapping",
"Service area / zip-code serviceability checks",
"Analytics reports (NPS, adherence, non-adherence rates)",
"Partner product configuration (attach partner products to appointments)"
],
"optional_modules": [
"Getlabs Partner Portal (platform access)",
"Getlabs API (full programmability)",
"Getlabs Link (co-branded self-scheduling URL)",
"Co-marketing materials"
],
"integrations": [
"Labcorp",
"Quest Diagnostics",
"Stripe (payments)",
"EHRs / provider EHRs (generic integration to send results to EHR)",
"Telehealth platforms (via API)",
"Partner-configured labs / specialty laboratories"
],
"data_standards": [
"OAuth 2.0 / JWT (api auth)"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2 Type II"
],
"certifications": [
"SOC 2 Type II"
],
"security_features": [
"Encryption in transit and at rest",
"Google Cloud Platform hosting",
"Google Cloud Key Management Service (KMS) for key management",
"OAuth2 / signed JWT (HS512) authentication for API",
"Infrastructure as Code (IaC) and SDLC controls",
"Containerized deployments on GCP-managed services",
"Third-party penetration testing / security assessments",
"Responsible disclosure contact (security@getlabs.com)"
],
"privacy_features": [
"HIPAA compliance (partner-facing statements)"
],
"data_residency": "Hosted on Google Cloud Platform; specific region options not published",
"customers": [
"Labcorp",
"Quest Diagnostics",
"One Medical",
"Grail",
"Mayo Clinic",
"Tennessee Department of Health"
],
"user_reviews": [
"My tech was on time, fantastic and efficient. I highly recommend.",
"I never knew about this service until recently. Having Getlabs done at our home takes away the hassle of parking and waiting.",
"Xyon was absolutely wonderful! He was so professional, kind, and efficient.",
"Well worth the money in time savings and professionalism — saved a lot of time not having to leave my home.",
"Really wanted this to work — appointment was a no-call no-show and coverage seemed limited in my region.",
"Warning: confusing booking experience with Labcorp appointments; unexpected upfront fee and refund delays reported."
],
"ratings": [
"Trustpilot 4.5/5 (812 reviews)"
],
"support_channels": [
"email (partnerships@getlabs.com)",
"partner inquiry form / web contact",
"customer support email (support@getlabs.com?)"
],
"training_options": [
"partner SOP training (live onboarding)",
"documentation",
"co-marketing materials / printed guides"
],
"release_year": "",
"integration_partners": [
"Labcorp",
"Quest Diagnostics",
"One Medical",
"Grail",
"Mayo Clinic"
],
"id": "P0647",
"slug": "getlabs",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/getlabs.json"
}
}