JSON twin: https://www.healthaidb.com/software/garner-health.json
Garner Health
Garner Health is a US-based healthcare navigation and provider-recommendation platform that matches members to high-quality, in‑network clinicians and offers reimbursement support and concierge navigation.
Garner combines a large claims-derived dataset and analytics (Garner DataPro) with a member-facing app and concierge team to identify high-performing providers, surface in-network options, assist with booking/authorization and reimburse eligible out-of-pocket medical costs; sold primarily to employers, health plans and advisors to reduce specialist spend and improve benefits engagement.
yes
2019
Service is hosted in the United States; data processed and stored in US (may be processed outside US as described)
P0639
2025-09-07
proprietary/commercial
Contact vendor for employer or plan pricing; members can create free accounts in the app and employers typically license the service—contact Garner for trials and pricing.
enterprise_quote
2019
product
1.0
{
"company_name": "Garner Health",
"company_url": "https://www.getgarner.com/",
"company_offices": [
"United States"
],
"company_founding": "2019",
"product_url": "https://www.getgarner.com/",
"categories": [
"care navigation",
"provider data",
"network design"
],
"market_segment": [
"employer",
"health plan",
"enterprise"
],
"links": [
"https://www.getgarner.com/",
"https://www.getgarner.com/how-it-works",
"https://www.getgarner.com/for-employers",
"https://www.getgarner.com/our-difference",
"https://app.getgarner.com/",
"https://elion.health/products/garner-health",
"https://techcrunch.com/2021/12/14/garner-health-raises-45m-series-b-for-totally-objective-doctor-review-service/",
"https://www.getgarner.com/about",
"https://www.getgarner.com/news",
"https://www.linkedin.com/company/getgarner/"
],
"summary": "Garner Health is a US-based healthcare navigation and provider-recommendation platform that matches members to high-quality, in‑network clinicians and offers reimbursement support and concierge navigation.",
"description": "Garner combines a large claims-derived dataset and analytics (Garner DataPro) with a member-facing app and concierge team to identify high-performing providers, surface in-network options, assist with booking/authorization and reimburse eligible out-of-pocket medical costs; sold primarily to employers, health plans and advisors to reduce specialist spend and improve benefits engagement.",
"target_users": [
"patients/members",
"employers/benefits teams",
"benefits advisors/consultants",
"health plans/payers",
"provider organizations (for data products)"
],
"specialties": [
"primary care",
"oncology",
"cardiology",
"orthopedics",
"surgery",
"imaging/radiology"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for employer or plan pricing; members can create free accounts in the app and employers typically license the service—contact Garner for trials and pricing.",
"license": "proprietary/commercial",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Provider discovery (ranked top 20% providers by cost, quality, patient reviews)",
"Member mobile app for account management",
"Concierge support (in-app messaging and email concierge@getgarner.com)",
"Reimbursement processing for qualifying out-of-pocket medical costs (claims submission/photo upload)",
"Provider approval/selection and enrollment into benefit",
"Provider referral recommendations (performance-based referrals)",
"Claims/document upload and bank reimbursement (Plaid integration option)",
"Employer/plan-facing analytics and cost-savings reporting",
"Directory accuracy and provider data management",
"Data-driven provider performance scoring (Garner DataPro)",
"Member communications, notifications, and eligibility checks",
"De-identification and aggregated research/analytics"
],
"optional_modules": [
"Garner DataPro (performance-based provider referrals)",
"Concierge premium support (enhanced concierge workflows)"
],
"integrations": [
"Plaid (optional financial account linkage for reimbursements)",
"Employer HR systems / benefits administration (third-party administrators)",
"Health plans / third-party administrators (claims and eligibility data)",
"Advertising/analytics providers (e.g., Segment / Twilio Segment listed in privacy policy)"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA (business associate processing)",
"HITECH",
"SOC 2"
],
"certifications": [
"SOC 2 Type II"
],
"security_features": [
"Encryption of data in transit and at rest (commercially reasonable measures)",
"Audit logs / monitoring",
"Access controls and account authentication"
],
"privacy_features": [
"Processes data as business associate and executes agreements with Employers (BAA/business associate arrangements)",
"Privacy policy describing user rights (CCPA/California Notice references)",
"Data de-identification and aggregation for research"
],
"data_residency": "Service is hosted in the United States; data processed and stored in US (may be processed outside US as described)",
"customers": [
"Google",
"Marathon Health"
],
"user_reviews": [
"It is so hard to find providers through this app. there are not enough details when looking at names first glance and not enough options to filter what I'm looking for.",
"This app supposedly automatically adds a Top Provider to your provider list once you look them up... I received a bill and was told he was not covered.",
"INFINITE LOOP. While previously it was working, now it won't let me sign in. the app is basically broken now."
],
"ratings": [
"Google Play: 3.5/5 (≈44 reviews)",
"Comparably product quality: 3.3/5"
],
"support_channels": [
"email",
"phone",
"in-app chat/concierge"
],
"training_options": [
"documentation",
"live_online"
],
"release_year": "2019",
"integration_partners": [
"Marathon Health"
],
"id": "P0639",
"slug": "garner-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/garner-health.json"
}
}