fold-health

JSON twin: https://www.healthaidb.com/software/fold-health.json

Company Name

Fold Health

Product URL

https://www.fold.health/platforms

Company URL

https://www.fold.health

Categories

Summary

Fold Health is a care-operating system that automates clinical operations, patient engagement, and analytics to help primary and value-based care teams scale outcomes-driven care.

Description

Cloud-based platform offering patient enablement (omnichannel communications, scheduling, forms, RPM), care-team enablement (CRM, patient lifecycle management, task/scheduling engines), a clin-ops automation engine (RPA, intake, care journeys, outreach workflows) and a data & analytics engine (clinical/claims/patient-reported data synthesis, risk stratification, outcomes reporting). Integrates with EHRs and is marketed to primary care and value-based providers.

Api Available

Certifications

Company Founding

2021

Company Offices

Compliance

Customers

Data Residency

United States (service limited to U.S. residents per Terms)

Data Standards

Deployment Model

Features

Id

P0622

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, demo and implementation details.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2021

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Fold Health",
  "company_url": "https://www.fold.health",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2021",
  "product_url": "https://www.fold.health/platforms",
  "categories": [
    "Patient Engagement",
    "Clinical Workflow Management",
    "Care Management",
    "Patient Intake",
    "Patient Scheduling"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "provider"
  ],
  "links": [
    "https://www.fold.health",
    "https://www.fold.health/platforms",
    "https://www.fold.health/about-us",
    "https://www.fold.health/privacy-policy",
    "https://elion.health/products/fold-health",
    "https://www.crunchbase.com/organization/fold-health",
    "https://www.linkedin.com/company/fold-health-inc/",
    "https://play.google.com/store/apps/details?id=com.foldhealth.patient",
    "https://hitconsultant.net/2023/07/12/fold-health-optimization-platform-primary-care/"
  ],
  "summary": "Fold Health is a care-operating system that automates clinical operations, patient engagement, and analytics to help primary and value-based care teams scale outcomes-driven care.",
  "description": "Cloud-based platform offering patient enablement (omnichannel communications, scheduling, forms, RPM), care-team enablement (CRM, patient lifecycle management, task/scheduling engines), a clin-ops automation engine (RPA, intake, care journeys, outreach workflows) and a data & analytics engine (clinical/claims/patient-reported data synthesis, risk stratification, outcomes reporting). Integrates with EHRs and is marketed to primary care and value-based providers.",
  "target_users": [
    "primary care clinicians",
    "care teams (nurses, care coordinators)",
    "clinic administrators",
    "value-based care organizations",
    "population health managers",
    "patients"
  ],
  "specialties": [
    "primary care",
    "value-based care",
    "population health",
    "care management",
    "chronic disease management",
    "care coordination"
  ],
  "regions_available": [
    "United States",
    "India"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, demo and implementation details.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Omnichannel patient communications",
    "Patient health record access / omniview patient profile",
    "Rules-based appointment booking and scheduling engine",
    "Push notifications and reminders",
    "Interactive forms delivery and intelligent drag-and-drop form builder",
    "Wearable / remote patient monitoring (RPM) integration",
    "White-labeled app and web experience",
    "Healthcare CRM and patient lifecycle management",
    "Multimedia content management",
    "Marketing and care campaigns",
    "Rule-based task management",
    "Robotic process automation (RPA) for clinical operations",
    "Patient intake and acquisition workflows",
    "Care plans and longitudinal care journey automation",
    "AWV/TCM/Care gap outreach workflows",
    "Clinical, claims, and patient-reported data synthesis",
    "Risk stratification and population segmentation",
    "Business, clinical, operational analytics and reporting",
    "AI engine for data structuring, risk adjustment, and quality metrics"
  ],
  "optional_modules": [
    "Clin-ops automation engine (RPA/workflow automation)",
    "Patient enablement suite",
    "Care team enablement suite",
    "Data & analytics engine"
  ],
  "integrations": [
    "EHR systems (unnamed; 'seamlessly integrated with your EHR')",
    "Apple Health (third-party device integration example)",
    "Stripe (payment processing)",
    "Google Maps",
    "Third-party device integrations / wearable vendors"
  ],
  "data_standards": [],
  "api_available": "",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "User authentication and account controls",
    "Access controls for invited patient delegates",
    "Transmission of PHI over secure channels (commercially reasonable protections stated)",
    "Session/account management (password protection, logout)"
  ],
  "privacy_features": [
    "PHI handling consistent with HIPAA (platform processes/transmits PHI)",
    "Patient consent and additional end-user consents (telehealth, PHI disclosure)",
    "Patient invite / delegate access controls",
    "Data export options for users"
  ],
  "data_residency": "United States (service limited to U.S. residents per Terms)",
  "customers": [
    "Zocalo Health",
    "Palmetto Primary Care",
    "Lanby (mentioned in App Store review as using the app)"
  ],
  "user_reviews": [
    "Please allow me to stay logged into the app for longer durations or at least ensure that I can use a password manager to login to my app... It is such a pain to log into the app if you use a secure password as I do.",
    "Dear Lanby, why are you putting this terrible app between your patients and your care team? Switching from direct access over email and text to this buggy app is a major regression.",
    "I've used this app for two years with my dr and now I can't log in at all and keep receiving an error message of failed domain retrieval or just literally 'something went wrong, try again later'."
  ],
  "ratings": [
    "Apple App Store 2.7/5 (13 reviews)",
    "AppsHunter iOS aggregate 2.7/5"
  ],
  "support_channels": [
    "email",
    "phone",
    "app support",
    "website contact form"
  ],
  "training_options": [
    "documentation",
    "get_demo",
    "webinars",
    "live_online"
  ],
  "release_year": "2021",
  "integration_partners": [
    "Apple HealthKit",
    "EHR integrations (unnamed)",
    "Wearable / RPM integrations",
    "Clinical and claims data sources (unnamed)"
  ],
  "id": "P0622",
  "slug": "fold-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/fold-health.json"
  }
}