flywire

JSON twin: https://www.healthaidb.com/software/flywire.json

Company Name

Flywire

Product URL

https://www.flywire.com/industries/healthcare

Company URL

https://www.flywire.com/

Categories

Summary

Flywire is a global healthcare payments platform that enables providers to capture, process, reconcile and offer personalized patient payment options including integrated financing and international payment methods.

Description

Flywire provides a centralized payments platform and global payment network for healthcare organizations, offering patient self-service billing, personalized payment plans, integrated point-to-point encryption (P2PE), multi-channel engagement (email/text/IVR/chat), automated reconciliation and support for international and multi-currency payments across 240+ countries and territories.

Api Available

yes

Certifications

Company Founding

2011

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0621

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and implementation details; enterprise contracts and demos available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2011

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Flywire",
  "company_url": "https://www.flywire.com/",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Canada",
    "Australia",
    "India",
    "Lithuania",
    "Spain",
    "Japan",
    "Singapore"
  ],
  "company_founding": "2011",
  "product_url": "https://www.flywire.com/industries/healthcare",
  "categories": [
    "administrative",
    "patient-facing",
    "financial",
    "revenue cycle management",
    "payments"
  ],
  "market_segment": [
    "enterprise",
    "mid-market",
    "smb"
  ],
  "links": [
    "https://www.flywire.com/",
    "https://www.flywire.com/industries/healthcare",
    "https://www.flywire.com/industries/healthcare/solution",
    "https://www.flywire.com/company/security",
    "https://www.flywire.com/legal/privacy-policy",
    "https://www.flywire.com/industries/healthcare/cerner",
    "https://www.g2.com/products/flywire/reviews",
    "https://www.reuters.com/technology/temasek-backed-flywire-valued-34-bln-us-debut-2021-05-26/",
    "https://www.flywire.com/resources/flywire-adds-integrated-financing-to-affordability-suite",
    "https://www.globenewswire.com/news-release/2025/06/04/3093600/0/en/Flywire-Named-to-PCI-Security-Standards-Council-2025-2027-Board-of-Advisors.html"
  ],
  "summary": "Flywire is a global healthcare payments platform that enables providers to capture, process, reconcile and offer personalized patient payment options including integrated financing and international payment methods.",
  "description": "Flywire provides a centralized payments platform and global payment network for healthcare organizations, offering patient self-service billing, personalized payment plans, integrated point-to-point encryption (P2PE), multi-channel engagement (email/text/IVR/chat), automated reconciliation and support for international and multi-currency payments across 240+ countries and territories.",
  "target_users": [
    "patients",
    "patient financial services / billing staff",
    "hospital finance teams",
    "revenue cycle managers",
    "health system administrators",
    "international patient services"
  ],
  "specialties": [
    "hospitals",
    "health systems",
    "outpatient clinics",
    "specialty care centers",
    "international patient services",
    "academic medical centers"
  ],
  "regions_available": [
    "Global (240+ countries and territories)"
  ],
  "languages_supported": [
    "English",
    "中文 (Chinese)",
    "Español (Spanish)",
    "한국어 (Korean)",
    "日本語 (Japanese)",
    "Français (French)",
    "Português (Portuguese)"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and implementation details; enterprise contracts and demos available.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Online patient payments (multi-currency)",
    "Multiple local payment methods and global payment network",
    "Customizable checkout/API payment integration",
    "Payment plans and affordability tools",
    "Integrated financing (extended terms)",
    "Payment capture, processing and settlement",
    "Automated payment reconciliation and matching",
    "Real-time payment status notifications/webhooks",
    "Refund management",
    "Patient engagement (email, SMS, paper statements)",
    "Reporting and analytics for collections",
    "Centralized invoicing and bill consolidation",
    "Fraud prevention and AML controls",
    "Dedicated support and implementation services",
    "PCI-DSS compliant payment flows"
  ],
  "optional_modules": [
    "Integrated financing",
    "Invoicing / bill consolidation",
    "Pay-by-Link",
    "Hosted Checkout",
    "API integration/custom templating"
  ],
  "integrations": [
    "ERP & CRM systems",
    "Billing / patient billing systems",
    "Banks and settlement partners",
    "Payment gateways / acquiring banks",
    "Websites / patient portals via API",
    "Pay-by-Link / Email invoice workflows"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "PCI DSS",
    "SOC 2 Type II",
    "GDPR",
    "PIPEDA",
    "FERPA",
    "GLBA"
  ],
  "certifications": [
    "PCI DSS (Level 1)",
    "SOC 2 Type II",
    "HITRUST (listed on site)",
    "Visa Global Registry of Service Providers",
    "CSA STAR Registry"
  ],
  "security_features": [
    "Defense-in-depth architecture",
    "Application firewall (WAF)",
    "Ongoing vulnerability scanning",
    "Annual penetration testing",
    "Encryption in transit and at rest",
    "Access controls / role-based access",
    "Audit logging",
    "PCI DSS and SOC 2 audited controls"
  ],
  "privacy_features": [
    "Global data protection compliance (GDPR, PIPEDA)",
    "Third-party attestations for security/compliance"
  ],
  "data_residency": "",
  "customers": [
    "UCLA Health",
    "OrthoNebraska",
    "Endeavor Health (NorthShore/Edward-Elmhurst)",
    "Banner Health",
    "UCI Health",
    "Rush Copley Medical Center",
    "OSF HealthCare"
  ],
  "user_reviews": [
    "Reliable and trustworthy — payments process is smooth and secure.",
    "Easy to use and doing fund transfers are smooth and secure.",
    "Made it much easier for patients to set up payment plans and pay online.",
    "Improved self-service payments drastically compared to our prior solution.",
    "Support can be slow resolving complex payment or reconciliation issues.",
    "Had a case where a payment was reported lost and resolution took a long time."
  ],
  "ratings": [
    "Trustpilot: 4 out of 5 (as listed on Trustpilot)",
    "G2: multiple positive user reviews highlighting ease of use and reliability",
    "TrustRadius: positive reviews for payment and collections functionality"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "help center / ticketing",
    "dedicated client success/support team"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live online demos",
    "implementation/onboarding assistance",
    "customer success enablement"
  ],
  "release_year": "2011",
  "integration_partners": [
    "Cerner",
    "OnPlan Health (by Flywire)",
    "Pay-by-Link / Checkout / API integrations (Flywire platform integrations)",
    "EHR / ERP integration capabilities (commonly integrated with major EHRs)"
  ],
  "id": "P0621",
  "slug": "flywire",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/flywire.json"
  }
}