Flow Auth

JSON twin: https://www.healthaidb.com/software/flow-auth.json

Company Name

Innovaccer

Product URL

https://webflow.innovaccer.com/flow-auth

Company URL

https://www.innovaccer.com

Categories

• administrative Operations
• clinical Care
• revenue Cycle
• Administrative
• Clinical
• Revenue Cycle Management

Summary

Flow Auth is an AI-driven solution by Innovaccer that automates the entire prior authorization process, aiming to reduce administrative burdens and accelerate patient care.

Description

Flow Auth automates the prior authorization workflow from eligibility detection to appeals, integrating with EHRs and payer systems to streamline submissions and improve revenue cycle performance.

Api Available

yes

Certifications

• HITRUST
• SOC 2 Type II
• ISO 27001:2022

Company Founding

2014

Company Offices

• United States

Compliance

• HIPAA
• HITRUST
• SOC 2 Type II
• ISO 27001:2022

Customers

• Pivotal Health
• MS PRIDE ODISHA FEMININE PRODUCTS (LOVISSA)
• Pluralsight
• Tiago B.
• Jawad A.
• Muhammad F.
• M Ahmed B.
• Aniket A.

Data Residency

BYO cloud region / cloud-agnostic (deploy on customer AWS/Azure regions; US/EU options via customer cloud)

Data Standards

• FHIR (R4)
• HL7 (v2/other)
• ICD-10
• CPT
• SNOMED
• LOINC

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Automated prior authorization detection
• Integrated payer-specific medical necessity guidelines
• Automated payer-ready packet creation
• Full-spectrum submission via APIs, portals, or fax
• Real-time authorization status tracking
• Automated appeal letter drafting

Id

SW1373

Integration Partners

• MS PRIDE ODISHA FEMININE PRODUCTS (LOVISSA)
• Pluralsight
• Tiago B.
• Jawad A.
• Muhammad F.
• M Ahmed B.
• Aniket A.

Integrations

• Epic
• Oracle Cerner
• MEDITECH
• Allscripts
• athenahealth
• FHIR APIs
• Snowflake
• Databricks
• AWS
• Azure

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Payer-specific integrations/agents
• Training & 9.8 Academy (professional services)
• Solution accelerators / templates
• Partner marketplace solutions
• AI Ops / model management studio
• Data governance add-ons
• Synthetic data environments

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Data governance framework
• Data minimization / de-identification options
• Customer-controlled PHI (no training on customer data)

Product Code

SW1373

Product Name

Flow Auth

Ratings

• 4.8/5 (20 reviews) - Capterra
• 4.3/5 (54 reviews) - G2
• 4.5/5 (135 reviews) - G2
• 4.3/5 (453 reviews) - G2
• 4.3/5 (207 reviews) - G2
• 4.4/5 (188 reviews) - G2
• 4.8/5 (157 reviews) - G2
• 4.9/5 (60 reviews) - G2
• 4.4/5 (50 reviews) - G2
• 4.5/5 (36 reviews) - G2

Regions Available

• United States

Related Urls

• https://elion.health/products/flow-auth

Release Year

2022

Security Features

• End-to-end encryption
• Role-Based Access Control (RBAC)
• Audit trails
• Defense-in-depth architecture
• Real-time threat detection and mitigation

Specialties

• General Healthcare

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• clinicians
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Not only can we digitize and maintain all of our providers' profiles and certifications in one place; we can also build a sense of community amongst our clinical staff through the 'educate' and 'engage' tools.
• As an early user of the platform, Pivotal Health encountered some of the expected bugs and workflow difficulties. But this also allowed us to work closely with the incredibly responsive IT and customer support teams at Flow to build the platform intuitively.
• Flow has been easy to use and understand the tasks required for my employment.
• Its east to navigate & everything is well organized.
• Easy step by step process was easy to follow and understand.
• It was easy to use, straightforward process
• Easy to understand, Upload, and make corrections
• Flow helps a lot to get good insights based on contributions, making easier and more visual the process of navigating commits contributions from developers. Also, flow offers a good conversation starter for 1:1s between managers and developers while it also helps developers to keep track of their work performance. They have also been adding a lot of new features with things like Team Health that helps a lot.
• Pluralsight Flow helps me improve individual and team processes to provide better outcomes to our customers. I use flow almost daily to help with coaching individual contributors. The data shows which areas the individual needs to improve so that we can deliver quality outcomes for our customers. If individuals improve their processes then the team process improves. I can use the different reports at glance to see productivity. The reports can provide an early indicator of potential process issues.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Flow Auth",
  "company_name": "Innovaccer",
  "product_url": "https://webflow.innovaccer.com/flow-auth",
  "company_url": "https://www.innovaccer.com",
  "related_urls": [
    "https://elion.health/products/flow-auth"
  ],
  "product_code": "SW1373",
  "summary": "Flow Auth is an AI-driven solution by Innovaccer that automates the entire prior authorization process, aiming to reduce administrative burdens and accelerate patient care.",
  "description": "Flow Auth automates the prior authorization workflow from eligibility detection to appeals, integrating with EHRs and payer systems to streamline submissions and improve revenue cycle performance.",
  "categories": [
    "administrative Operations",
    "clinical Care",
    "revenue Cycle",
    "Administrative",
    "Clinical",
    "Revenue Cycle Management"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "admins",
    "payers"
  ],
  "specialties": [
    "General Healthcare"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2014",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Automated prior authorization detection",
    "Integrated payer-specific medical necessity guidelines",
    "Automated payer-ready packet creation",
    "Full-spectrum submission via APIs, portals, or fax",
    "Real-time authorization status tracking",
    "Automated appeal letter drafting"
  ],
  "optional_modules": [
    "Payer-specific integrations/agents",
    "Training & 9.8 Academy (professional services)",
    "Solution accelerators / templates",
    "Partner marketplace solutions",
    "AI Ops / model management studio",
    "Data governance add-ons",
    "Synthetic data environments"
  ],
  "integrations": [
    "Epic",
    "Oracle Cerner",
    "MEDITECH",
    "Allscripts",
    "athenahealth",
    "FHIR APIs",
    "Snowflake",
    "Databricks",
    "AWS",
    "Azure"
  ],
  "data_standards": [
    "FHIR (R4)",
    "HL7 (v2/other)",
    "ICD-10",
    "CPT",
    "SNOMED",
    "LOINC"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "HITRUST",
    "SOC 2 Type II",
    "ISO 27001:2022"
  ],
  "certifications": [
    "HITRUST",
    "SOC 2 Type II",
    "ISO 27001:2022"
  ],
  "security_features": [
    "End-to-end encryption",
    "Role-Based Access Control (RBAC)",
    "Audit trails",
    "Defense-in-depth architecture",
    "Real-time threat detection and mitigation"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Data governance framework",
    "Data minimization / de-identification options",
    "Customer-controlled PHI (no training on customer data)"
  ],
  "data_residency": "BYO cloud region / cloud-agnostic (deploy on customer AWS/Azure regions; US/EU options via customer cloud)",
  "customers": [
    "Pivotal Health",
    "MS PRIDE ODISHA FEMININE PRODUCTS (LOVISSA)",
    "Pluralsight",
    "Tiago B.",
    "Jawad A.",
    "Muhammad F.",
    "M Ahmed B.",
    "Aniket A."
  ],
  "user_reviews": [
    "Not only can we digitize and maintain all of our providers' profiles and certifications in one place; we can also build a sense of community amongst our clinical staff through the 'educate' and 'engage' tools.",
    "As an early user of the platform, Pivotal Health encountered some of the expected bugs and workflow difficulties. But this also allowed us to work closely with the incredibly responsive IT and customer support teams at Flow to build the platform intuitively.",
    "Flow has been easy to use and understand the tasks required for my employment.",
    "Its east to navigate & everything is well organized.",
    "Easy step by step process was easy to follow and understand.",
    "It was easy to use, straightforward process",
    "Easy to understand, Upload, and make corrections",
    "Flow helps a lot to get good insights based on contributions, making easier and more visual the process of navigating commits contributions from developers. Also, flow offers a good conversation starter for 1:1s between managers and developers while it also helps developers to keep track of their work performance. They have also been adding a lot of new features with things like Team Health that helps a lot.",
    "Pluralsight Flow helps me improve individual and team processes to provide better outcomes to our customers. I use flow almost daily to help with coaching individual contributors. The data shows which areas the individual needs to improve so that we can deliver quality outcomes for our customers. If individuals improve their processes then the team process improves. I can use the different reports at glance to see productivity. The reports can provide an early indicator of potential process issues."
  ],
  "ratings": [
    "4.8/5 (20 reviews) - Capterra",
    "4.3/5 (54 reviews) - G2",
    "4.5/5 (135 reviews) - G2",
    "4.3/5 (453 reviews) - G2",
    "4.3/5 (207 reviews) - G2",
    "4.4/5 (188 reviews) - G2",
    "4.8/5 (157 reviews) - G2",
    "4.9/5 (60 reviews) - G2",
    "4.4/5 (50 reviews) - G2",
    "4.5/5 (36 reviews) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2022",
  "integration_partners": [
    "MS PRIDE ODISHA FEMININE PRODUCTS (LOVISSA)",
    "Pluralsight",
    "Tiago B.",
    "Jawad A.",
    "Muhammad F.",
    "M Ahmed B.",
    "Aniket A."
  ],
  "id": "SW1373",
  "slug": "flow-auth",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/flow-auth.json"
  }
}