floe-health

JSON twin: https://www.healthaidb.com/software/floe-health.json

Company Name

Floe Health

Product URL

https://floe.health/

Company URL

https://floe.health/

Categories

Summary

Floe Health is an enterprise AI platform that automates patient-facing operational workflows (calls, intake, follow-ups, referrals) to improve access, retention, and operational efficiency for health systems and multisite practices.

Description

Floe Health (Floe) provides enterprise-grade AI to handle inbound calls, web forms, chat, intake automation, triage, appointment booking and routing, campaign outreach, and analytics. It integrates with EHRs, practice management systems and telephony to close gaps between visits, reduce missed calls/no-shows, and automate patient reactivation. Marketed for rapid deployment with HIPAA-aligned security and 24/7 AI availability.

Api Available

unknown

Certifications

Company Founding

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0619

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary/commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; limited pilot programs available for health systems and multisite groups.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2024

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Floe Health",
  "company_url": "https://floe.health/",
  "company_offices": [],
  "company_founding": "",
  "product_url": "https://floe.health/",
  "categories": [
    "patient-facing",
    "administrative",
    "clinical",
    "conversational AI",
    "intake automation",
    "appointment scheduling",
    "patient engagement",
    "revenue cycle / referrals"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "health systems"
  ],
  "links": [
    "https://floe.health/",
    "https://floe.health/about",
    "https://floe.health/integrations",
    "https://floe.health/privacy-policy",
    "https://www.globenewswire.com/news-release/2025/07/28/3122723/0/en/Floe-Health-Launches-to-Power-Intelligence-at-Every-Patient-Touchpoint.html",
    "https://markets.businessinsider.com/news/stocks/floe-health-launches-to-power-intelligence-at-every-patient-touchpoint-1034946227",
    "https://www.cbs42.com/business/press-releases/globenewswire/9501554/floe-health-launches-to-power-intelligence-at-every-patient-touchpoint",
    "https://www.linkedin.com/company/floehealth"
  ],
  "summary": "Floe Health is an enterprise AI platform that automates patient-facing operational workflows (calls, intake, follow-ups, referrals) to improve access, retention, and operational efficiency for health systems and multisite practices.",
  "description": "Floe Health (Floe) provides enterprise-grade AI to handle inbound calls, web forms, chat, intake automation, triage, appointment booking and routing, campaign outreach, and analytics. It integrates with EHRs, practice management systems and telephony to close gaps between visits, reduce missed calls/no-shows, and automate patient reactivation. Marketed for rapid deployment with HIPAA-aligned security and 24/7 AI availability.",
  "target_users": [
    "clinicians",
    "practice managers",
    "administrators",
    "operations leaders",
    "reception/front-desk staff",
    "patients"
  ],
  "specialties": [
    "primary care",
    "family medicine",
    "internal medicine",
    "cardiology",
    "orthopedics",
    "urgent care",
    "pediatrics",
    "dermatology",
    "women's health",
    "physical therapy"
  ],
  "regions_available": [
    "United States",
    "International (select markets)"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "multiple other languages"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; limited pilot programs available for health systems and multisite groups.",
  "license": "proprietary/commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "Phone (voice)",
    "SMS/text",
    "Web chat"
  ],
  "features": [
    "24/7 automated inbound call handling",
    "Appointment booking and rescheduling",
    "Patient matching/routing to appropriate provider",
    "Multi-channel engagement (phone, web form, chat, SMS)",
    "Automated patient intake and forms completion",
    "Insurance details capture / insurance verification (site claim)",
    "Triage and visit urgency classification",
    "Reactivation/recall campaigns and outreach",
    "Analytics and operational insights (conversion, reactivation, no-shows)",
    "Language support / multilingual patient interactions",
    "Integrations with EHR/PMS and phone systems",
    "No‑hold routing and real-time responses"
  ],
  "optional_modules": [],
  "integrations": [
    "Epic",
    "Cerner",
    "Allscripts",
    "athenahealth",
    "Chirotouch",
    "AdvancedMD",
    "eClinicalWorks (eCW)",
    "Phone systems (PBX/telephony - general)"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "Encryption (site states \"secure, encrypted\")",
    "Enterprise-grade security (site claim)",
    "Audit/logging (implied by enterprise security)"
  ],
  "privacy_features": [
    ""
  ],
  "data_residency": "",
  "customers": [
    "Family Medicine Practice",
    "Spine & Injury Clinic",
    "Westwood Orthopedics",
    "Internal Medicine Associates",
    "Metro Dermatology",
    "Cardiology Specialists",
    "Pediatric Care Center",
    "Urgent Care Plus",
    "Women's Health Clinic",
    "Summit Physical Therapy",
    "Orthopedic Surgery Center",
    "Community Health Center"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "phone",
    "web_form",
    "live_chat",
    "email",
    "book_a_demo/contact",
    "24x7"
  ],
  "training_options": [
    "no_training_required"
  ],
  "release_year": "2024",
  "integration_partners": [
    "Epic",
    "Cerner",
    "Allscripts",
    "athenahealth",
    "Chirotouch",
    "AdvancedMD",
    "eClinicalWorks"
  ],
  "id": "P0619",
  "slug": "floe-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/floe-health.json"
  }
}