JSON twin: https://www.healthaidb.com/software/floe-health.json
Floe Health
Floe Health is an enterprise AI platform that automates patient-facing operational workflows (calls, intake, follow-ups, referrals) to improve access, retention, and operational efficiency for health systems and multisite practices.
Floe Health (Floe) provides enterprise-grade AI to handle inbound calls, web forms, chat, intake automation, triage, appointment booking and routing, campaign outreach, and analytics. It integrates with EHRs, practice management systems and telephony to close gaps between visits, reduce missed calls/no-shows, and automate patient reactivation. Marketed for rapid deployment with HIPAA-aligned security and 24/7 AI availability.
unknown
—
P0619
2025-09-07
proprietary/commercial
Contact vendor for pricing; limited pilot programs available for health systems and multisite groups.
enterprise_quote
2024
product
1.0
{ "company_name": "Floe Health", "company_url": "https://floe.health/", "company_offices": [], "company_founding": "", "product_url": "https://floe.health/", "categories": [ "patient-facing", "administrative", "clinical", "conversational AI", "intake automation", "appointment scheduling", "patient engagement", "revenue cycle / referrals" ], "market_segment": [ "enterprise", "smb", "health systems" ], "links": [ "https://floe.health/", "https://floe.health/about", "https://floe.health/integrations", "https://floe.health/privacy-policy", "https://www.globenewswire.com/news-release/2025/07/28/3122723/0/en/Floe-Health-Launches-to-Power-Intelligence-at-Every-Patient-Touchpoint.html", "https://markets.businessinsider.com/news/stocks/floe-health-launches-to-power-intelligence-at-every-patient-touchpoint-1034946227", "https://www.cbs42.com/business/press-releases/globenewswire/9501554/floe-health-launches-to-power-intelligence-at-every-patient-touchpoint", "https://www.linkedin.com/company/floehealth" ], "summary": "Floe Health is an enterprise AI platform that automates patient-facing operational workflows (calls, intake, follow-ups, referrals) to improve access, retention, and operational efficiency for health systems and multisite practices.", "description": "Floe Health (Floe) provides enterprise-grade AI to handle inbound calls, web forms, chat, intake automation, triage, appointment booking and routing, campaign outreach, and analytics. It integrates with EHRs, practice management systems and telephony to close gaps between visits, reduce missed calls/no-shows, and automate patient reactivation. Marketed for rapid deployment with HIPAA-aligned security and 24/7 AI availability.", "target_users": [ "clinicians", "practice managers", "administrators", "operations leaders", "reception/front-desk staff", "patients" ], "specialties": [ "primary care", "family medicine", "internal medicine", "cardiology", "orthopedics", "urgent care", "pediatrics", "dermatology", "women's health", "physical therapy" ], "regions_available": [ "United States", "International (select markets)" ], "languages_supported": [ "English", "Spanish", "multiple other languages" ], "pricing_model": "enterprise_quote", "pricing_details": "Contact vendor for pricing; limited pilot programs available for health systems and multisite groups.", "license": "proprietary/commercial", "deployment_model": [ "SaaS" ], "os_platforms": [ "Web", "Phone (voice)", "SMS/text", "Web chat" ], "features": [ "24/7 automated inbound call handling", "Appointment booking and rescheduling", "Patient matching/routing to appropriate provider", "Multi-channel engagement (phone, web form, chat, SMS)", "Automated patient intake and forms completion", "Insurance details capture / insurance verification (site claim)", "Triage and visit urgency classification", "Reactivation/recall campaigns and outreach", "Analytics and operational insights (conversion, reactivation, no-shows)", "Language support / multilingual patient interactions", "Integrations with EHR/PMS and phone systems", "No‑hold routing and real-time responses" ], "optional_modules": [], "integrations": [ "Epic", "Cerner", "Allscripts", "athenahealth", "Chirotouch", "AdvancedMD", "eClinicalWorks (eCW)", "Phone systems (PBX/telephony - general)" ], "data_standards": [], "api_available": "unknown", "system_requirements": "", "compliance": [ "HIPAA" ], "certifications": [], "security_features": [ "Encryption (site states \"secure, encrypted\")", "Enterprise-grade security (site claim)", "Audit/logging (implied by enterprise security)" ], "privacy_features": [ "" ], "data_residency": "", "customers": [ "Family Medicine Practice", "Spine & Injury Clinic", "Westwood Orthopedics", "Internal Medicine Associates", "Metro Dermatology", "Cardiology Specialists", "Pediatric Care Center", "Urgent Care Plus", "Women's Health Clinic", "Summit Physical Therapy", "Orthopedic Surgery Center", "Community Health Center" ], "user_reviews": [], "ratings": [], "support_channels": [ "phone", "web_form", "live_chat", "email", "book_a_demo/contact", "24x7" ], "training_options": [ "no_training_required" ], "release_year": "2024", "integration_partners": [ "Epic", "Cerner", "Allscripts", "athenahealth", "Chirotouch", "AdvancedMD", "eClinicalWorks" ], "id": "P0619", "slug": "floe-health", "type": "product", "version": "1.0", "last_updated": "2025-09-07", "links_json": { "self": "https://www.healthaidb.com/software/floe-health.json" } }